Williams-Sonoma New Job Listings — Work from Home Seasonal Customer Service Agents $14/Hr.

By Mike Haaren – Rat Race Rebellion Co-Founder – July 31, 2020

Work from Home Jobs – $14/hr. – Seasonal Customer Service Agents – HS diploma or GED – Paid virtual training – TRAINING STARTS AUGUST 3,  SO APPLY OR SHARE QUICKLY IF INTERESTED.

Williams-Sonoma, the kitchenware and home furnishings company, is hiring again for customer support. They’ve hired several RRRebels recently. Paid virtual training and some benefits included. A high school diploma or GED required, with at least one year of customer service experience. They’ve raised their hourly pay rate from $12 to $14.

Hiring Locations

The company lists metro areas but indicates they’re hiring from the listed states generally, not just from the metro areas.

Hiring from AL, AZ, FL, GA, NC, NV, OH, OK, UT.

Schedules

Part-time and full-time positions are available, the company says.




Pay Rates

Pay is $14 per hour. A 40% discount on most merchandise is also offered.

The position in their words:

Essential Functions: The nuts and bolts

• Address customer questions and concerns regarding product and delivery information
• Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
• Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
• Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
• Perform other duties as assigned

Qualifications: What you need to apply

• High School diploma or GED
• 1 – 2 years previous customer service experience
• Experience in a performance-based or metric-driven environment
• Strong ability to communicate both verbally and written with capable data entry skills

To go to the job listings, click here. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here

How to Start a Podcast in 6 Seamless Steps

Are you thinking of starting a podcast? You're in good company. In 2019, podcasting platform Libsyn hosted more than 69,000 shows and delivered 6.2 billion unique podcast downloads to audiences worldwide. With minimal startup costs and many monetization options, it's no wonder podcasting is becoming one of the most popular content marketing strategies for all […]

The post How to Start a Podcast in 6 Seamless Steps appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Cigna is Hiring Work from Home Customer Service Senior Representatives

by Chris Durst      July 30, 2020

Cigna, the global health service and insurance giant, has posted a Customer Service Senior Representative job opening.

The position does not require a college degree, but applicants should have at least 5 years of customer service experience.

Pay is not noted in the job posting, however, Cigna is generally recognized for competitive wages and an excellent benefits package.

Here’s what the company has posted about this opportunity.

“The Customer Service Senior Representative will conduct outbound calls to customers who are at risk of leaving our plan, customers who are new to the plan, and other ad hoc campaigns as needed. Representative will assist our customers with any concerns that relate to retention of membership and/or general benefits. Representative will help address customer issues and track customer responses. The representative will use call scripts, spreadsheets, and various computer systems in order to assist customers.

This role is part-time hourly and will flex with the business need and does not exceed 28 hours per week. All training is virtual and the position is fully work at home.

Responsibilities:

• Conducting outbound calls to customers for various reasons: retention, welcome, and other miscellaneous campaigns
• Researching benefits, providers, and other concerns for the customer
• Coordinating with other departments to ensure all customer needs have been addressed
• Documenting all calls in call tracking systems
• Using numerous computer systems to research and document data, including Microsoft office, and call recording software (QNXT, CKIT, Finesse, OMD, CCMS)
• Possibly training other employees

Qualifications:

• High school diploma or GED
• 5 years customer service experience
• Healthcare or call center experience

Preferred: Experience with Medicare/Medicaid; English/Spanish bilingual”

CLICK HERE to learn more and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like this, like our Facebook page and check your feed for our posts. May you be rocking your Rebellion soon!

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* This article was originally published here

OneSupport Just Raised Their Pay Rate! Work from Home Customer Care Roles – Benefits, No Degree Required

by Chris Durst     July 29, 2020

OneSupport reached out to us today and asked that we let our RRRebels know that they are now paying $12 hour.

They  continue to hire from Alabama, Arizona, Arkansas, Colorado, Florida, Illinois, Kansas, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia and Wisconsin, and noted that they the MOST URGENT NEEDS for the following:

• URGENT NEED in IDAHO and MONTANA.
• URGENT NEED for Bilingual Spanish Representatives.

Currently, they have three types of openings:

• Business Customer Care Representative
• Client Care Representative
• Technical Support Representative

Employees can also “select a competitive benefits package (health, dental, vision, life, 401k, paid time off).”

No certifications or degrees required for any of these roles.

Here’s what the company has to say about these roles:

Customer Care Representative

“Duties include:

• Provide general support and light troubleshooting for clients and their phone services
• Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
• Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
• Research required information using available resources
• Follow provided processes and procedures
• Identify and escalate priority issues per client specifications
• Accurately process and record call transactions using the designated tracking software
• Stay current with system information, changes and updates
• Manage time effectively in order to obtain performance criteria objectives

Qualifications:

• Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
• Interest in or experience with light or soft sales preferred
• Knowledge of relevant software, computer applications, and related equipment or the ability to learn
• Multitasking capabilities with ability to react quickly in a fast-paced environment”

---

Business Customer Care Representative – Full-Time

“There is also an upselling requirement that could earn you commission on top of the base pay rate. If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality.

Duties include:

• A 2% soft sales close rate requirement with opportunity for commission
• Work with both business and residential customers in support of their account
• Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
• Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
• Research required information using available resources
• Follow provided processes and procedures
• Identify and escalate priority issues per client specifications
• Accurately process and record call transactions using the designated tracking software
• Stay current with system information, changes and updates
• Manage time effectively in order to obtain performance criteria objectives

Qualifications:

• Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
• Interest in or experience with light or soft sales preferred
• Knowledge of relevant software, computer applications, and related equipment or the ability to learn
• Multitasking capabilities with ability to react quickly in a fast-paced environment

---

Technical Support Representative – Full and Part-Time

“Duties include:

• Troubleshoot technical support issues for customers
• Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
• Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
• Research required information using available resources
• Follow provided processes and procedures
• Identify and escalate priority issues per client specifications
• Accurately process and record call transactions using the designated tracking software
• Stay current with system information, changes and updates
• Manage time effectively in order to obtain performance criteria objectives

Qualifications:

• Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
• Interest in or experience with light or soft sales preferred
• Knowledge of relevant software, computer applications, and related equipment or the ability to learn
• Multitasking capabilities with ability to react quickly in a fast-paced environment”

Click here for full details and to apply for any of these positions. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here

Work from Home Inbound Call Center Associates with Sitel – Benefits, Paid Training

by Chris Durst            July 29, 2020

Sitel is currently hiring Inbound Call Center Associates in all states EXCEPT California, Washington, and New York.

In this role, you will be taking inbound customer service calls, including billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting.

Full- and part-time roles are available.

Here’s what the company has posted about this opportunity:

“About Us

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall.”

“Qualifications

• Prior customer service experience
• Sales experience
• Prefers working in virtual self-management/self- motivated environment
• Excellent verbal and listening skills
• Professional and articulate voice
• Home office that is noise & distraction free
• Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
• Excels working in a fast paced environment with evolving business needs”

“Technical Requirements

Computing Minimum Specifications

• Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)
• Operation system – Windows 10
• All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)
• A separate 19” Monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One or AIO unit)
• * Anti-Virus – Windows Defender

For Windows Systems

• RAM – Required 4 GB for Windows 10
• Processor Speed – Dual Core 2 Ghz or better
• Free Space – 20 GB
• 3 available USB ports

Internet – Minimum Specifications:

• Internet speed – download speed 5 MB; upload speed 3 MB
• ISP must be highly stable with no packet loss and latency over 100ms
• DSL or Broadband Required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed
• Home Router with wired link to PC

Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance.”

Other Technical Requirements:

• Approved USB Noise Cancelling Headset
• Plantronics – Blackwire Corded Headset
• C300 (C310 and C320),
• C420, C435,
• C600 (C610 and C620),
• C700 (C710 and C720

“What we offer

• Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
• Paid training
• Set schedules – majority of shifts are 31-40 hours/week with other opportunities available
• Career advancement opportunities, 80% of our leaderships roles come from internal promotions
• Medical and dental benefits for full-time employees
• 401(K) Retirement Match
• Opportunities to earn additional income through incentive opportunities
• Vacation and holiday pay
• Employee discounts with Sitel’s many major brand-name partners
• World class virtual team / coaching work environment”

CLICK HERE to learn more and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like this, like our Facebook page and check your feed for our posts. May you be rocking your Rebellion soon!

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* This article was originally published here

Make Up to $21/Hr. Helping People Stay on Their Meds

By Mike Haaren  Rat Race Rebellion Co-Founder  July 28, 2020

Work from Home Jobs – Earn up to $21/hr. helping people stay on their meds – Training provided – Set your own schedule – Hiring from all states except CA, OH, ND, WA and WY

Pleio continues to seek “GoodStarters” — If you’re looking for a side gig and you like to help people get better, Pleio continues to recruit for its GoodStart Mentor positions. Training is provided (unpaid, as you’re an independent contractor rather than an employee). Average pay is $14 – $18/hr., the company has said in earlier descriptions, though GoodStarter reviews say the average is $17 – $21/hr. A $150 training/performance bonus is also offered.

You’ll be helping patients get into a good routine with their medication, via phone. No sales, no medical experience needed. Workflow may vary, so you should probably view this as side income rather than a main job.

Not a fit for everybody, but RRRebel Laura T. posted to our FB page, “I worked for them before. Basically calling people about their medicine and reading blurbs about it. Fairly easy gig. I was averaging about 1000 a month but wasn’t pushing a whole lot. Some people did really well.” Of course, “your mileage may vary.”

How Does It Work?

A person starting a new medication signs up for the GoodStart Program at their pharmacy because they want to make sure they’ll be using it correctly. You, the GoodStarter, make non-sales outgoing calls to those folks who signed up. (Don’t worry — you will NOT be giving medical advice.) During those calls, you’ll work from a script that reviews the side effects of the drug and reminds the patient of the routine for taking it.

You’ll also listen to the patient and report back any adverse effects the patient may have mentioned.

Requirements include a landline phone, PC (Macs not supported) and DSL or cable internet. No doctors, nurses, pharmacists or pharmacy technicians accepted. No college required.

As mentioned, you’ll be working as an independent contractor rather than an employee. Once you’re invited to train, you’ll need a credit and background check. (No recent bankruptcy or a felony record, the company says.)

To go to the job listing, click here. For their requirements page, click here. Pay is monthly by direct deposit. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here

Love Fashion? Work from Home as a Chanel Customer Care Rep, Paid Virtual Training

by Chris Durst         July 27, 2020

Work from Home Jobs – Chanel Customer Care Reps Needed – College Not Required 

VIPdesk Connect is seeking Elite Customer Service Reps (“Brand Ambassadors”) for Chanel, virtual training provided. Pay isn’t mentioned, but online reviews give an average of $16-$17/hr. for their Elite Brand Ambassadors.

This position involves, “providing an amazing customer experience for Chanel’s clients (customers) via phone, email, chat, SMS, and social media.”

Currently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, New York, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin.

SHARING IS CARING! If the company is not hiring in your state at this time, please be sure to share this post with those who may benefit!

Here’s a bit about the Chanel Elite Brand Ambassador position, from the job listing:

“The Elite Customer Care Representative – Fashion Specialist (Elite Brand Ambassador) is a passionate customer service professional dedicated exclusively to the Chanel customer care program and is responsible for providing an amazing customer experience for Chanel’s clients (customers) via phone, email, chat, SMS, and social media.

Essential Responsibilities include the following (but are not limited to):

• Thorough understanding of and certification in Fashion, Boutiques, Watches and Fine Jewelry
• Convey energy, excitement, authenticity, and a deep appreciation for the timeless elegance and beauty of Chanel, and proud to represent the brand
• Utilizes proactive and intuitive techniques to increase customer experience by providing suggestions for products that match interests and needs
• Utilize multiple service channels (email, chat, phone, text, etc) to provide an outstanding customer experience
• Ability to retain and convey thorough knowledge and benefits of Chanel’s products
• Monitor and return voicemail messages
• Confident and driven to find solutions to customers issues
• Meets or exceeds all program metrics (e.g. quality, attendance, phone KPIs, etc.)
• Thrive in an environment with high performance standards
• Ability to maintain an elevated customer conversation and exhibit genuine empathy when appropriate
• Embrace the commitment to customer service and nourishes brand loyalty
• Ability to accurately document customer interaction details with limited errors
• Applies high-quality customer service guidelines while servicing customers
• Applies client and VIPdesk Connect policies as applicable whenever interacting with customers
• Other duties as assigned

Requirements:

• Currently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, New York, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin
• Must have a home-office environment, wired internet connection, headset, webcam and a computer system that meets VIPdesk
• Connect policies and maintenance requirements
• Able to work weekends
• History of consistently meeting success metrics
• Mastery of program expectations and policies, ability to exercise independent judgment and discretion
• Superior verbal and written communication

• Able to type at least 35 WPM with proper spelling and use of grammar
• Flexible, adaptable, and willing to take on new challenges
• Able to use effective and probing questioning and listening techniques to identify customer needs
• Savviness and experience with technology is essential as multiple systems are in use
• Have experience with luxury brands and serving affluent customers preferred
• Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
• Have a genuine passion for fashion, fragrance, cosmetics and luxury goods
• High school diploma or equivalent
• Able to successfully pass a credit, criminal and employment reference security check

Preferred Qualifications

• Previous in-store fashion retail experience, ideally in luxury retail
• Have a genuine passion for fashion, fragrance, cosmetics and luxury goods
• Working knowledge of Microsoft Office Suite
• College degree preferred
• Able to learn and work independently and exhibit ownership as well as in a team environment

Training
New team members will attend training remotely via web cameras from secure, noise-free, distraction-free home offices that meet our requirements. New team members will attend training remotely via webcams from secure, noise-free, distraction-free home offices that meet our requirements. Training classes are held for 3 weeks, Monday to Friday, 12 pm-7 pm ET. ”

Click here for all open positions and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here

Work from Home for TESLA – Now Hiring Energy Customer Support Specialists (Customer Service)

by Chris Durst        July 23, 2020

Tesla, the company that’s ” accelerating the world’s transition to sustainable energy,” has just just posted a work from home opportunity for Energy Customer Support Specialists.

In this role, you will be on the voice and face of the Tesla brand, so professionalism and a strong desire to exceed customer expectations is key.

Applicants must have one year of customer service experience.

Pay is not listed in the job posting, however, Glassdoor puts it at around $19/hour. We have not confirmed that detail.

Here’s what the company has posted about this opportunity:

“The Role:

Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service. The role of a specialist is to resolve or escalate complaints through appropriate channels and address social media escalations directed at the CEO with critical thinking. Deliver on Tesla Measures of Excellence, perform other duties and assignments including administrative, special projects. Support general call center functions that reinforce the mission to accelerate the world’s transition to sustainable energy.

Energy Support Specialists are the front line and face of the Tesla brand. They should maintain a level of professionalism that exceeds that of our customer’s expectations.

Responsibilities:

• Achieve minimum expectations on all Key Performance Indicators, monthly and quarterly
• Provide excellent customer service that is focused on the person as well as the solution.
• Maintain and follow through on ongoing customer concerns until issue is resolved
• Work with various Tesla partners, such as scheduling, maintenance, process development, etc.
• Address tasks in a timely manner
• Proactively self-educates and maintains expectations regarding training, courses, and procedural/policy updates

Qualifications:

• Reliable internet connection and a quiet workspace free of disruptions
• 1 year customer service experience or equivalent
• Evidence of exceptional ability
• Proven track record of excellent customer quality and productivity expectations
• Receptive to constructive feedback
• Thinks outside the box & takes initiative
• Experience with Windows and MS Office applications
• Excellent judgement in solving critical problems
• Ability to adapt in a fast pace changing environment
• Team player attitude is a MUST

CLICK HERE for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here

Work from Home for Sykes – Now Hiring for THREE Types of Positions

by Chris Durst          July 22, 2020

Sykes currently has three types of work from home positions posted to their careers page:

• Customer Support Agents (English, French/English, Spanish/English)
• Search Quality Evaluators
• Team Leaders (LPN)

Between the three positions, they are hiring in 40 states*: AL, AR, AZ, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY.

* Each position has it’s own list of hiring states.

Pay is not listed for these positions. Some positions offer benefits.

Here’s what the company has posted about these opportunities:

CUSTOMER SUPPORT AGENT
“SYKESHome Work from home with us as a Remote Customer Service Representative to answer questions and provide solutions to customers from the comfort and safety of your own home! We have opportunities available for Seasonal and regular full-time roles. Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago, representing many of the world’s leading brands.

To qualify, you’ll need a:

• Corded landline phone
• Stand alone monitor
• USB headset

If you’re searching for a home-based career with an experienced team to help you succeed, we’ve got an opportunity for you. Join a trusted leader in building virtual careers, SYKESHome.

Plus, you’ll enjoy:

• Full benefits package including medical, dental, life, vision insurance
• Company matched 401 K retirement plan
• Generous paid time off
• Opportunities for advancement”

SEARCH QUALITY EVALUATORS – PART-TIME
“We all know how frustrating it is to search a topic online and not get the results that match our needs. In this position you will use your attention to detail and tech-savvy skills to evaluate search engine results for relevancy and quality.

The Evaluator will be responsible for performing simple web searches on specific topics and rating the results they find within an average allotted time. Agents must use their own PC (no Macs) and an activated smartphone with Wi-Fi capability is required. Time is flexible! Can work on your own time (no schedule provided after training). Must work 20 hours weekly. Applicants without strong computer skills will not be considered. You must have the ability to review offensive/mature content without being offended.”

Hiring in all states EXCEPT: AK, AZ, CA, CO, CT, DE, HI, IA, IL, LA, MA, MD, ME, MS, MT, NH, NJ, NM, NY, ND, OH, OR, RI, SD, UT, VT, WA, WV, D.C., Puerto Rico

TEAM LEADER
“Sykes is searching for a Team Leader that holds an LPN certification. Bi-Lingual preferred but not required.

This position routinely supervises two or more full-time customer service agents. Responsible for the daily/monthly performance of the client’s account. This includes managing attrition, absenteeism, delivering performance management documentation at the Customer Service Agent level.”

CLICK HERE for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here

4 Companies That Hire Work from Home Receptionists

by Chris Durst     July 21, 2020

If you are well-spoken and have that “just right” balance of professional and friendly, Virtual Receptionist work may be ideal for you!

The following four companies hire Virtual Receptionists on a regular basis. If they aren’t hiring today, be sure to circle back in a couple of weeks to check again!

Smith.ai

From their site: “Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses. We promote a fun and productive work environment that is challenging, varied, and highly rewarding.

We operate 24/7, nearly every day of the year, except for a few holidays. We hire for both full-time (40hrs/week) and part-time positions. For part-time positions you must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Must Have

• Great work ethic and professional demeanor
• Prior receptionist or call answering experience
• Ability to follow instructions and clearly summarize details
• Ability to multitask and work well under pressure
• Great communication skills and positive attitude”

Conversational

From their site: “Our receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success. Our virtual receptionists work within almost any kind of industry and organization: hotels, legal and medical offices, manufacturing businesses, and even salons.

Conversational Receptionist Qualifications:

• Education: High School Diploma or G.E.D
• 1-2 years of related experience (Experience in customer service preferred)
• Typing skills 35 wpm or higher
• Excellent communication and writing skills
• Ability to build positive relationships with high level of interpersonal skills
• Excellent talent to interact with people in a positive and courteous manner
• Ability to prioritize tasks according to importance in a fast paced environment
• Multi-tasking capability without compromising on quality
• Dependable, punctual, and able to work in flexible working hours
• Basic knowledge of Microsoft Office Applications, Excel, and various scheduling software
• Technically comfortable with learning new software”

Vicky Virtual

From their site: “Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would.

Our job is to answer those phone calls, and do what we can to be helpful, and turn those callers into loyal customers and raving fans of the businesses we serve.

If you decide to join our team, you will be handling phone calls (from your home, through your computer and a headset) for multiple businesses throughout the day, assisting callers with questions and booking appointments, and performing basic receptionist duties.

Requirements:

• Live in the U.S.
• Fast, reliable computer
• Stable, high-speed internet connection
• Quiet work environment during business hours
• Able to quickly learn how to use multiple types of software, email, and live chat computer programs
• Upbeat, caring, cheerful, empathetic, customer-focused attitude
• Phone-based support or customer service experience a bonus
• A sense of humor”

VoiceNation

From their site: “VoiceNation is the nation’s highest-rated live answering service according to a recent Clutch.co survey of industry peers. We are the architects of our own call center technology, OpenAnswer, and have been highly disruptive to the answering service industry over the past 10 years. The ideal candidate is success-driven, fast-paced, works well with a diverse team, and enjoys a dynamic and changing environment.

Qualifications

***Candidates will attend a mandatory 2-week training. 9AM – 5PM Monday – Friday***

***Training is paid – Full/Part Time Positions Available – Remote Agent Opportunities***

Job Requirements:

• MUST BE RELIABLE, DEPENDABLE AND ON TIME!!!
• Available to work weekends (includes both Saturday and Sunday)
• Available to work holidays
• Great phone voice
• Type 35 wpm with 70% accuracy (online data entry)
• Successfully complete call center pre-employment skills assessment
• Great verbal and written communication skills
• Detail oriented
• Adapt quickly to change
• Possess the ability to diffuse difficult or irate callers
• Ability to multitask”

For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here