by Rat Race Rebellion February 4, 2026
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SeatGeek is a popular ticket marketplace that helps fans buy and sell tickets for concerts, sports, and live events across the U.S.
In this role, you’ll assist customers with ticketing questions, order issues, and event-related support in real time. Day-to-day work includes responding to customer inquiries across multiple support channels, troubleshooting ticket problems, and helping ensure a smooth experience before, during, and after live events.
This position is well suited for entry-level to early mid-career candidates with customer service experience who are comfortable working a shift-based schedule tied to live events. The role is fully remote and open to U.S.-based applicants. Schedule includes evenings, weekends, and holidays based on event demand.
The following contains details excerpted from the Customer Service – Event Expert job posting:
Provide remote customer support for live events by assisting fans with ticketing questions and order issues across multiple communication channels.
Responsibilities
- Respond to customer inquiries via phone, chat, and email.
- Troubleshoot ticketing, order, and account issues.
- Support customers before, during, and after live events.
- Maintain accurate documentation of customer interactions.
- Collaborate with internal teams to resolve complex issues
Relevant Experience & Skills
- Customer service or support experience preferred.
- Comfort working across phone, chat, and email channels.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced, event-driven environment.
- High school diploma or equivalent required.
- Proficiency in Spanish is a plus.
Compensation & Benefits
The estimated compensation for this role is $23.50/hr. + additional perks eligibility.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Customer Support – Event Expert position.
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The post SeatGeek is Hiring! — Remote Customer Service, Event Expert — $23.50/hr. appeared first on Rat Race Rebellion.
* This article was originally published here