by Rat Race Rebellion February 19, 2026
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Netflix is a global streaming and entertainment company serving millions of subscribers worldwide.
With a vast library of original content and a commitment to pushing the boundaries of storytelling, Netflix continues to redefine how audiences consume media worldwide.
This role supports its Customer Service Workforce Management team by providing data-driven insights that improve staffing, forecasting, and operational efficiency. Day-to-day work includes analyzing complex workforce data, building dashboards, monitoring key metrics like forecast accuracy and attrition, and supporting strategic workforce initiatives.
This role is best suited for early-career analysts (1–3 years of experience) with strong Excel, SQL, and data visualization skills who enjoy operational analytics and cross-functional collaboration.This is a fully remote position open to U.S.-based candidates.
The following contains details excerpted from the Program Analyst (workforce Management) job posting:
Provide analytical and program support to optimize Customer Service workforce planning and performance.
Responsibilities
- Collect and analyze workforce data from internal and external sources.
- Develop recurring reports and dashboards on staffing, productivity, and forecast accuracy.
- Monitor key metrics and investigate performance trends.
- Prepare executive-ready presentations translating data into actionable insights.
- Collaborate with Operations, Finance, and cross-functional partners.
Relevant Experience & Skills
- 1–3 years in data analysis, workforce management, or business analysis
- Advanced Excel and SQL experience
- Experience with Tableau, Power BI, or similar visualization tools
- Strong PowerPoint presentation skills
- Bachelor’s degree in Business, Mathematics, Statistics, Economics, Operations Research, or related field (or equivalent experience)
Compensation & Benefits
The estimated compensation for this role is $85,000 – $115,000/year + benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match.
HOW TO APPLY
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The post Netflix is Hiring! — Remote Program Analyst — Up to $115,000/yr. + Benefits appeared first on Rat Race Rebellion.
* This article was originally published here