Make Money Narrating Audiobooks on this Amazon-Owned Site

by Chris Durst       Feb. 28, 2023

Owned by Amazon, Audiobook Creation Exchange (ACX) is a site that matches authors with people who can read their books aloud to create audio versions of those books.

If you have a good voice and read aloud with clarity and passion, this could be a nice way to make some extra income.

The ACX system is set up to pay in two ways — your choice. Either get paid a flat fee for your work or share a percentage of the royalties on sales.

Regarding how much ACX narrators can make, if you choose the per-finished-hour route, I’ve found quite a few reliable references that put pay at about $100 per finished audio hour. I also found a good thread on Reddit where people who are doing it discuss their experiences, and the information there seems to confirm the pay rate.

One thing to keep in mind is a finished audio hour doesn’t simply mean an hour of reading as some of what you have recorded may require editing and that can take time as well. It’s best to figure that it will take over an hour to create an hour of finished audio!

Here’s what Amazon has posted about the role:

Choose the books you want to audition for! Through ACX, you can find an unlimited number of potential acting gigs, and the audiobooks you produce will be available on Audible, Amazon, and iTunes.

Choose how you’d like to get paid for your narration work:

• Your own per-finished-hour rate, paid upon successful completion of the audiobook.
• Share royalties from sales with the Rights Holder.

On ACX, an Audiobook Narrator is Also an Audiobook Producer.

Follow our Video Lessons and Resources to learn how to set up a home studio then edit and master your audiobook before it goes up for sale. Or find a studio professional to help out with the recording, editing, and mastering.

Here’s How It Works:
Step 1. Create a Profile – Sign up on ACX and create a profile that details your acting and audiobook experience.

Step 2. Upload Samples – Tag an unlimited number of samples in your Profile, based on accents, genre, and style. The more audio samples you include, the easier it is for authors to find you.

Step 3. How do you want to get paid? – Choose a per-finished-hour rate, or choose to share 50% of royalties. If you’re unsure, choose both.

Step 4. Audition – Search for books you’re interested in narrating and producing, and record a few minutes of the manuscript. If you’re the Rights Holder’s top choice, you’ll receive an Offer.

Step 5. Accept the Offer – When a Rights Holder makes you an Offer, agree on delivery dates for the first 15 minutes of audio and the final audiobook, and payment terms.

Step 6. Start Recording – Record, edit, and upload the a 15 minute checkpoint of the audiobook, which the Rights Holder will approve or provide feedback. When the sample is approved, record the remainder of the project.

Step 7. Work with Other Studio Professionals – To create a professional audiobook, you may want the guidance of other audiobook experts. If you need to hire one, or more, we have Independent Contractor Agreements you may use.

Step 8. Finish the Recording – Upload each completed chapter of the audiobook to meet our Audio Submission Requirements and Production Standard Terms. Before payment, the Rights Holder must approve the full audiobook, and has the right to request changes.

Step 9. Get Paid – If you and the Rights Holder agreed on a Pay for Production fee, you will be paid directly by the Rights Holder. If you produced the audiobook as a Royalty Share deal, then you’ll be paid based on 50% of the royalties on sales.

Step 10. Come back for more – ACX has tons of books waiting to be turned into audiobooks, so keep auditioning! If you’re highly experienced narrator with at least 25 audiobook credits, apply to be an Audible Approved Producer.

CLICK HERE for full details and to start auditioning! For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page.

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

[social_warfare]

The post Make Money Narrating Audiobooks on this Amazon-Owned Site appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

$3,000 Sign-On Bonus, $16.50-$19+/hr. to Start – AT&T is Hiring Work from Home Customer Service Reps

by Chris Durst       Feb. 27, 2023

AT&T has posted openings for work from home Customer Service Representatives. In this role, you’ll be assisting customers with billing issues, technical questions, or just providing general help regarding their service.

At the time of this writing, positions are posted for the following states: CO, CT, D.C., DE, IA, ID, MA, MD, ME, MI, MT, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, RI, UT, VA, VT, WV, and WY.

Pay starts at $16.50-$19+/hr. Per the company, you can make substantially more if you hit monthly targets.

$3,000 Progressive Sign On Bonus. Sign On Bonus details: $750 after 30 days, $750 after 60 days, $750 after 90 days and $750 after 120 days.

Computer and other equipment provided. Comprehensive benefits package.

Here’s what the company has posted about this opportunity:

“This is your opportunity to be the voice of AT&T – a global leader in communications and technology working from home! As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.

How you’ll make an impact

In this multi-faceted role, you’ll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

What your day-to-day will look like

• You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
• You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
• You’ll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required.
• You’ll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.
• With your vital knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
• You’ll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You’ll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.
• Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.
• In this full-time WFH position (40 hours/week) you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.

What you can look forward to

Our Customer Service Representative – Work From Home earn between [varies depending on location and experience] Hourly. With our amazing wage opportunities, our average starting earnings begin at [varies depending on location and experience] per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What we’re looking for

• Call center or customer service experience
• Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours.
• Occasional overtime may be required.

Work from Home Requirements

• You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.)
• Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
• You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $3,000 Sign-On Bonus, $16.50-$19+/hr. to Start – AT&T is Hiring Work from Home Customer Service Reps appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

30 Legit Work-From-Home Non-Phone Jobs

Are you searching for work-from-home non-phone jobs? Then keep reading; we have a whole list of ideas and hiring companies that don’t require speaking on the phone! One of the most common work-from-home jobs is that of a customer service representative. But what if you have a house filled with kids running around and dogs […]

The post 30 Legit Work-From-Home Non-Phone Jobs appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

13 Work-at-Home Courses to Help You Earn Money From Home

Would you like to work from home, but you’re not sure which path to take? Then keep reading for my favorite work-at-home courses to give your career the boost it needs! I’m going to let you in on a little secret. You don’t need a college degree to have a good-paying home-based career. Even though […]

The post 13 Work-at-Home Courses to Help You Earn Money From Home appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

$15/Hr., Choose Your Own Hours – Work from Home Customer Service Specialists

by Chris Durst       Feb. 24, 2023

Direct Interactions has posted openings for part-time and full-time Work from Home Customer Service Specialists. Employee status, choose your own hours.

Hiring from all states except CA and NY.

In this role you would answer incoming calls and assist companies, processing unemployment insurance claims and doing related tasks.

The pay rate is $15/hr. There is a paid training program.

Overall, Direct Interactions receives good reviews from past and current employees and is rated 3.4 out of 5 stars on Glassdoor.

Here’s what the company has posted about the openings:

At Direct Interactions, you will work with some of the kindest and most professional contact center agents in the country. You will help people in need and know that you made a positive difference in their lives. Even if you have not worked in contact centers for long or even not at all, we are interested in learning more about you! We pride ourselves on being all about the clients we serve as well as those we work with. Most people spend more time at work then they do with their own families, so why not join the DI family while still being able to have a work life balance!!!! We partner with various companies and states to provide their customers with white-glove service. We offer flexible scheduling that will still allow you to have a work life balance.

What’s Next?

To be considered, you must first be invited to go through our job tryout phase assessments (this correspondence will come via email if selected). Please continue to monitor all inboxes in your email so that way you do not miss an email or any deadline to respond by.

Requirements

• Must be a self-starter
• Must demonstrate a passion for providing outstanding service
• Must maintain composure across a variety of customer and peer interactions
• Experience working in a team environment (IE cooperating with co-workers, joint problem solving etc.)
• Routinely demonstrates listening skills and is attentive to the needs of those you will be assisting
• Excellent verbal communication skills including correct grammar and pronunciation along with tone and pitch
• Ability to remain calm under pressure in a fast-paced contact center environment
• Ability to remain calm while taking back-to-back calls
• Ability to show empathy for those that may be frustrated or anxious
• Ability to pay attention to detail and multitask while navigating through multiple programs and information
• Ability to use a computer quickly and accurately
• Must possess the ability to remain poised in high stress situations
• Must be willing to conquer goals and challenges
• Must type at least 30 WPM
• Ability to be flexible and handle changes efficiently
• Must be proficient in Excel, Word and Outlook Office products

Additional Requirements

• Must pass a criminal background check paid for by us (Direct Interactions)
• Legally able to work in the United States
• Must be a current resident living in the United States
• Must have at least a high school diploma or equivalent
• MUST NOT RESIDE IN CALIFORNIA OR NEW YORK; We do not hire in those states at this time

Job Details (what you will be doing)

• Process unemployment insurance claims
• Answer incoming calls via computer software and assist customers
• Research information in databases to resolve customer issues
• Maintain composure in escalated situations
• Operate accurately and efficiently in a fast-paced environment
• Handle multiple responsibilities at one time

Training

• Training is done virtually and will consist of virtual instructor led and self-paced learning
• You must first attend a mandatory orientation session
• Orientation, training & nesting spans across 9 days and is all paid
• 100% attendance is required in all phases of the on-boarding process (orientation, training & nesting are mandatory)

Orientation: Typically on a Friday (30 minute session) actual details are TBD

Training week 1: Monday-Friday Typically 6 hours a day actual details are TBD

Training week 2: Monday- Wednesday Typically 6-8 hours per day for 3 days actual details are TBD

(More information about the times of the 2nd week of training will be discussed in class)

*we are letting you know beforehand what a training schedule may look like

Shifts

Agents must be available to work at least 20 hours per week within the hours of operation noted below

Hours of operation for the client

Monday- Friday 8:00 am to 5:00 pm EST

• • At least 20 hours per week are required (you select when you can work)

**6 HOURS WORKED ARE REQUIRED EVERY MONDAY NO EXCEPTIONS**

• • if a holiday falls on a Monday, the 6 hours become mandatory on the following Tuesday

Pay Rate

• $15.00 per hour
• This is a W2 (employee) position
• We are paid biweekly via direct deposit
• All mandatory events are paid (orientation, training & nesting)

Employee Benefits

• Accrued paid time Off (PTO)
• Sick time

Technical Requirements

• Desktop or laptop; Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible
• Operating system – Windows 10 or higher
• Your computer must have at least 8GB of RAM installed and a Processor speed of 2.00GHz or higher
• US based Internet service provider (ISP)
• High-speed Internet via hard wired ethernet connection, no Wi-Fi, satellite or cellular hotspot or cellular internet
• USB headset with noise-canceling microphone; 3.5 mm headsets are NOT approved and will not work with our software
• A smart phone that is less than 3 years old that you are able to install our required software on for multifactor authentication (used for our programs authentication process and not for work)
• A second monitor is not required, but strongly recommended

*If you are selected, your offer is contingent upon successfully completing and passing a background check and a technical assessment of your PC performed by our IT team.

Currently, Apple computers or tablets (Mac laptop, iPads or desktops), Windows Mini PCs/streaming laptops, Chromebook, and Android systems are NOT compatible with any of our client’s software.

*There are NEVER any fees associated with applying or working for Direct Interactions.

WE ARE NOT HIRING IN CALIFORNIA OR NEW YORK AT THIS TIME

CLICK HERE for full details and to apply. For more jobs and ways to make extra cash, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $15/Hr., Choose Your Own Hours – Work from Home Customer Service Specialists appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

100+ Work from Home Jobs With The Hartford – Broad Benefits, Wide Range of Roles

by Chris Durst   Feb. 23, 2023

Work from Home Jobs at The Hartford

You’ve probably heard of The Hartford, a Fortune 500 insurance and investment company.

The company also hires remotely. As of now, it has 100+ remote jobs open. The mix changes regularly, so be sure to check back if you don’t see something today that you like. Benefits look to be pretty broad.

The jobs are in the following categories:

Underwriting

Information Technology

Human Resources

Sales

Data & Analytics

Finance

Service Operations

Law-Govt Affrs-Compliance

Claim

Actuarial

Business Process Consulting

Risk Management

Res-Prod-Mgmt-Dev

Mktg-Communications

Sales Support

Quality

Pay and requirements vary by position.

Here’s more from the company’s site:

Benefits
Health
We want employees and their families to live the healthiest life possible. That’s why we offer extensive health benefits including:

• Medical plan options (preventive care is 100% covered with no deductible)
• Dental coverage options
• Voluntary group vision plan
• Voluntary critical illness insurance
• Voluntary accident insurance
• Well-being programs including free nutrition counseling, weight management programs, a sleep improvement program, fitness reimbursement, activity challenges and more
• Medical advocacy program to help employees receive the best care from highest quality providers
• Onsite fitness centers and health and well-being centers in certain locations

Wealth
We also offer benefits to help you reach your financial goals:

• A 401(k) plan with a company contribution and match of employee contributions
• Employee stock purchase plan
• Basic life and basic accidental death & dismemberment insurance
• Free financial counseling through Ayco
• Short-term disability
• Long-term disability
• Health savings account
• Flexible spending accounts
• Commuter benefits program

Life
Achieving a work-life balance isn’t something we take lightly here. We want you to enjoy time away from work to recharge. That’s why we offer you benefits such as:

• Paid time off (PTO) with at least 19 days to start
• Paid holidays
• Family medical leave
• Parental leave
• Adoption program
• Organ and bone marrow donation leave policy
• Tuition reimbursement
• Flexible work schedules, including remote work arrangements
• Employee assistance program and work/life benefits

Perks
Other company perks include:

• 529 college savings plans
• Mutual funds
• Homeowners insurance discounts
• Auto insurance discounts
• Employee referral program and bonuses
• Dress for your day
• Vendor discounts
• Recognition programs

For more on benefits, click here.

To access the jobs, CLICK HERE then enter the word REMOTE into the “Search” box and then click the “Search” button. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

[social_warfare]

The post 100+ Work from Home Jobs With The Hartford – Broad Benefits, Wide Range of Roles appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

FAST MOVER! $16-$27+/Hr., Computer Provided – Work at Home Customer Service Reps

by Chris Durst     Feb. 22, 2023

UnitedHealth always has a large number of work at home jobs available. But their Customer Service jobs are rare and very popular. So you should apply or share quickly if you’re interested.

If you have a “helpful personality” and are ready to start a full-time work from home job with a larger company, this could be a fit.

They are hiring “from anywhere within the U.S.”

The company will provide a computer.

Applicants should have 1+ years customer service experience in an office or professional setting.

Pay is listed for several states and appears to be in the $16-$27+/hr. range.

“In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).”

Here’s what the company has to say about the openings:

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Training classes start soon – apply today!

Turn on the news on any night of the week and you’re likely to hear about the changes that are sweeping through our health care system. It’s dramatic. It’s positive. And it’s being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.

This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:30am – 5:00pm MST.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Answer incoming phone calls from patients and 3rd party vendors to identify the type of assistance the caller needs
• Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
• Deliver information and answer questions in a positive manner to facilitate strong relationships with clients’ customers
• Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
• This role is equally challenging and rewarding. You’ll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you’ll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
  1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
• Ability to work our normal business hours of 8:30am – 5:00pm MST, Monday – Friday

Preferred Qualifications:

• Prior health care experience

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
• Skilled in problem solving to quickly assess current state and formulate recommendations

Helping create positive customer experiences for providers and our members can drive your sense of impact and purpose. Join us as we improve the lives of millions. Learn more about how you can start doing your life’s best work.SM

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people’s lives. This is where it’s happening. This is where you’ll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it’s needed. We’re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $16.00 – $27.31.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

[social_warfare]

The post FAST MOVER! $16-$27+/Hr., Computer Provided – Work at Home Customer Service Reps appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

$15/Hr., Up to $2,000 Quarterly Bonus, Computer Provided – Work from Home Customer Service Consultants

by Chris Durst    Feb. 21, 2023

Wayfair, the online home goods giant, is seeking people to join their work from home Customer Service Consultant team.

In this role, you would “empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications.”

Hiring In: While there are no state hiring exemptions noted in the job post, we do know the company has restricted hiring to only certain states in the past. We will update this post if we learn that there are limitations.

Pay:

• Hourly Pay rate: $15 an hour “with tenure- based increases as early as 6 months.”
• Quarterly performance bonus of up to $2,000
• Referral Bonus of $500 per eligible referral

Wayfair provides the computer equipment, and what looks like a comprehensive benefits package.

Here’s what the company has to say about the openings:

This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space.

The Wayfair Opportunity:

At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.

This isn’t just about taking another phone call— this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You’ll play a crucial role by providing a best in class experience when it’s most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them.

You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications.

No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people.

What Does a Service Associate Do?

Demonstrates Reliability: Attendance and commitment to being present for your full shift each day is crucial. This helps ensure we’re ready and available to help our customers when they need us most. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible.

Handles a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. This is a fast paced environment and highly structured. There is little down time in this position as you are typically on back to back calls during your shift.

Meets Our High Performance Bar: You’ll work to exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned.

Engages Customers: You’ll need a passion for people. You’ll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Topics can range from returns, replacements, delivery, product availability, order status, and more.
Listens Actively and Shows Empathy: You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly.

De-Escalates Customer Concerns: Most customers contact us because they’ve had a problem and need your help. You will use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure.

Problem Solves: Solutions aren’t a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. You will be given a level of autonomy to help customers find the right solution. You’ll need to think analytically to solve customer problems in a first contact resolution approach.

Multitasks: You’ll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis.

Escalates Systemic Issues: Help us continuously improve. You’ll identify areas where improvement is needed and share those trends with leadership.

What are the Pay & Benefits?:

Pay:

• Hourly Pay rate: $15 an hour with tenure based increases as early as 6 months.
• Quarterly performance bonus of up to $2,000
• Referral Bonus of $500 per eligible referral

Benefits:

• Health, Vision and Dental Insurances (coverage starts on Day 1!)
• 401(k) with company match up to 4%
• Paid Time Off (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.)
• Wayfair wants to ensure your success. This is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

[social_warfare]

The post $15/Hr., Up to $2,000 Quarterly Bonus, Computer Provided – Work from Home Customer Service Consultants appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

50 Cricut Crafts to Make and Sell

Ever since it was released, Cricut has completely revolutionized the crafting world. In fact, it has inspired a whole new generation of makers looking for a side hustle. There are so many things to make and sell with Cricut that there’s a little corner of the market for everyone. For crafters, making a profit from […]

The post 50 Cricut Crafts to Make and Sell appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

15 Companies That Can Help You Make Money By Designing T-Shirts

Have you thought about making money from your design ideas or catchy slogans that you put on your own T-shirts and then sell online? Selling and designing T-shirts for a profit sounds easy enough, but you have questions! Well, you’re in luck; we have your answers! Here are 15 companies that can help you make […]

The post 15 Companies That Can Help You Make Money By Designing T-Shirts appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Now Hiring: Huge List of Work-at-Home Jobs For Reliable Income

Do you dream of working from home? Here’s a massive list of work-at-home companies that regularly hire individuals for legitimate work-from-home jobs. Some positions are freelance, some are independent contracting, and others are full-time jobs with benefits. The companies listed at the top under the sub-header: Companies Hiring Now are newly posted job leads. We […]

The post Now Hiring: Huge List of Work-at-Home Jobs For Reliable Income appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

15 Ways to Get Paid to Surf the Web

How would you like to get paid to surf the web? Sounds like a dream, right? Well, surprisingly, there are quite a few companies that will pay you for doing this sort of work online! These work-at-home opportunities range from beginner (payouts in gift cards and sweepstake entries) to intermediate and part-time gigs. Some jobs […]

The post 15 Ways to Get Paid to Surf the Web appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Dozens of Work at Home Jobs With QVC, HSN, Zulily, Garnet Hill, and More!

by Chris Durst        Feb. 16, 2023

Quarate Retail Group is the parent company of seven well-known retail brands, including QVC, HSN, Zulily, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road.

The company houses all job openings for those brands on one big job board and, among those jobs are many work from home opportunities!

Currently, a search for work at home jobs on that board turns up dozens of openings.

Their at-home openings fall into the following job categories:

• Customer Service & Experience
• Distribution & Fulfillment
• Technology
• Retail Stores
• Merchandising & Planning
• Content & Creative
• TV Broadcasting & Production
• Facilities & Workplace Services
• Human Resources
• Marketing
• Data Science, Business Intelligence & Business Analytics
• Project Management
• Internships
• Finance
• Digital Store & eCommerce
• Communications
• Supply Chain, Quality & Logistics
• Legal & Compliance
• Administration

Naturally, job qualifications and pay vary according to the position and there are limited hiring areas for some of the available work at home roles.

TO SEE ALL OF THE WORK AT HOME JOBS, START HERE THEN > enter the quoted phrase “work at home” in the “Search” box and click the “Search” button. This will render a list of all positions that include the phrase “work at home” in their description. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post Dozens of Work at Home Jobs With QVC, HSN, Zulily, Garnet Hill, and More! appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here