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THESE POSITIONS ALWAYS FILL QUICKLY! APPLY NOW IF YOU ARE INTERESTED!
Amazon JUST POSTED new openings for Seasonal Part Time Customer Service Associates.
They are currently hiring residents of: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Pay is $15 per hour except as otherwise required by law, and overtime is paid at 1.5x base rate.
COMPUTER PROVIDED. Paid training.
Here’s what Amazon has posted about this opportunity:
“This position requires a part time schedule that will have varying hours. An average of 20-29 hours will be required weekly. During peak periods or high volume, this may increase to up to 60 hours per week for short periods. The schedule could fall any day of the week across morning, afternoon, evenings and weekends.
What is Amazon Customer Service All About?
Earth’s most customer-centric company is seeking bright, articulate, detailed applicants with a passion to help our customers and make them smile. An Amazon Customer Service Associate (CSA) is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. We are seeking candidates who enjoy problem solving, supporting customers with issues like: late packages, damaged items, promotions, returns/refunds, and much more! The majority of time spent with customers will be via phone, but you may also be required to support email and chat. Associates use a variety of tools to navigate, research, review solutions, and communicate them effectively to a variety of customers in a fun and fast-paced company.
When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
What is a Part-Time position in Virtual Customer Service?
Our Virtual Customer Service is open 24 hours per day, 7 days a week. As a Seasonal Amazon Customer Service Part Time “PT” employee you will work a flexible schedule to meet the needs of our business and customers. Work schedules will be selected through shift bids every 3 weeks which take into consideration business need and your performance. The average amount of hours scheduled per associate will be 20-29 hours per week, with expectations to work up to 60 additional hours during Peak Seasons. Available shifts will include morning, afternoon and evenings, typically including one or both weekend days. Schedules will change throughout the duration of your employment. There may be mandatory instances of additional scheduled work time, based on business needs or large-scale events. Being available to work a flexible schedule that falls within our operating hours is required and expected. You may also be required to work on any/all major holidays.
Associates utilize Amazon-provided desktops and headsets to manage their work, including scheduling shifts and taking customer contacts. Associates are measured on schedule adherence, contact quality, efficiency, and process compliance. Associates are required to communicate effectively, both written and verbally, as daily work is managed via phone, email, and/or chat.
*Seasonal employees may remain with Amazon in a temporary capacity for up to nine months, or a shorter period of time depending on business need.
Compensation
Except as otherwise required by law, this role pays $15.00
Why Amazon?
Overtime pay at 1.5x base rate
Employee Discount
Resources for Living Program
A supportive team of leaders and peers
Gain customer service experience and build your resume
Time Off Options
401k
You must NOT be a current Amazon employee. If you are an internal applicant, please reach out to your local HR representative to discuss transfer eligibility.
Key Responsibilities:
Help a variety of Amazon customers by phone, e-mail and/or chat.
Use tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.
Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools.
Complete mandatory training (this schedule will be different from your work schedule upon hiring).
Actively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.
Follow detailed verbal and written instructions.
Ability to empathize with and prioritize customer needs.
Opportunity to learn other areas of the business and support specialty departments as needed.
[1] Peak season includes, mid-summer and November through January. May also include Peak Times such as Prime Day, Black Friday, holidays, etc.
BASIC QUALIFICATIONS
Basic Requirements
You must live in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Any applicants with home addresses outside of hiring states will not be considered.
This position requires a part-time schedule that will have varying schedules. This includes a required average of 20-29 hours per week (Sunday – Saturday), up to 60 hours per week pending on business needs.
Support a flexible working schedule every three weeks to meet business needs. Please watch our scheduling expectations (https://www.youtube.com/watch?v=T-_EB9cTrk0) video for more information.Ability to sit or stand at your desk for up to hours at a time
High School Diploma or equivalent.
Fluent English language proficiency required.
Agree to Amazon’s Work from Home Agreement. Please watch our Work from Home Agreement (https://youtu.be/yxrpb9pKHls) video for more information.
You must provide a home work area that is free of any and all distractions. You must be able to devote your full undivided attention to the Amazon customer.
You agree that you will not provide child or adult care during hours of scheduled work.
Capability to complete I-9 work authorization paperwork.
Strong typing, phone, and computer navigation skills.
Ability to follow detailed verbal and written instructions.
Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring).
Preferred
Previous customer service experience.
Previous call center experience.
Experience working in a fast-paced environment.
Experience in prioritizing tasks and time to ensure efficiency.
Technical Requirements
A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only).
Must be directly connected to router/modem via Ethernet cable. Cannot use a wireless connection.
You will be shipped an Amazon owned laptop, headset, and Ethernet adaptor, and two security tokens to the address provided in your application.
When applying, please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment.”
Mondelēz International is the company that owns Nabisco, Cadbury, Milka and other popular brands. The company is looking for Merchandisers for their Nabisco product line. They have part-time and full-time openings across the US.
Before we dig in, please bear in mind that these roles require local travel to stores where Nabisco products are sold.
The position’s pay range is about $13.00-$16/hr., apparently depending on location and/or experience. Mileage reimbursement is also offered.
Here’s what the company has to say about the job:
The role of the Mondelēz International Sales Service Representative (Merchandiser) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Merchandisers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers.
As a Sales Service Representative (Merchandiser) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments.
A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel.
Qualifications:
Ability to perform hard work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes
Planning and organizing skills
Effective communication skills
Creativity
Flexibility
Detail-oriented
Problem solving skills
Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)
Benefits:
The FULL-TIME Sales Service Representative position offers a comprehensive medical, dental and vision benefit package, Employee Assistance Program, paid vacation and holidays. Along with a competitive hourly compensation rate, the role also offers work related mileage reimbursement and eligibility to participate in an incentive program.
Key Competencies:
Planning and organizing skills
Effective communication skills
Creativity
Flexibility
Detail-oriented
Problem solving skills
Self-starter
Selling and Inventory Management: Fully using sales, order management systems and technologies that ensure exceptional customer service
Promotions/Merchandising: Identifying opportunities to use promotional and merchandising techniques to develop and support customer relations
Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)
Requirements:
Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include:
Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100+ lbs., etc., occasional ladder use, while adhering to established safety expectations and processes
Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift
Unpacking Nabisco product consisting of 100 cases or more
Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred.
Previous retail / grocery experience is a plus, as well as work that has included physical activities (lifting, bending, reaching, carrying, pushing and pulling).
Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed).
A flexible work schedule is required, including being available to work weekends and holidays.
Additional responsibilities as assigned.
High School Diploma or GED required.
You must be at least 18 years of age, have a valid driver’s license, reliable transportation and proof of auto insurance.
Successful completion of drug test, MVR check, and general background check.
scan through all pages of the list to see if your area is available.
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Remote job search mistakes happen. And that’s okay. Remember, remote job searches are tough. You’ve got to keep an eye out for scams and compete with hundreds of applicants. Plus, there are so many terms unique to remote work that you have to know. Otherwise, you end up with an awful case of information overload and fail to make meaningful progress.
What’s a 2022 remote job seeker to do? First, don’t panic. The only way to fix mistakes is to know which remote job search mistakes you make. Then you can fix them!
So, if your job search is stalled read on. You may accidentally make these common mistakes that sabotage your search. But, don’t worry. Once you know what they are, you can easily fix them. And, the sooner you do, the easier your remote job search becomes.
1. You Don’t Have a Focus
There are a lot of benefits to remote work. Time and money saved are just two of the obvious ones. But, don’t forget about the all-important ‘happiness factor’ too! Studies repeatedly show that remote workers = happier workers. (I didn’t name this blog Work From Home Happiness for nothing).
Of course, the happiness boost and no daily commute makes remote work incredibly appealing. And, I don’t blame you for wanting to do anything and everything to land a remote role ASAP. However, there is a right way and a wrong way to stack the remote job odds in your favor.
Unfortunately, many enthusiastic remote job seekers opt for the wrong way. They declare they will do any job as long as it’s work from home.
don’t settle for any remote job. search for ones that you actually want to do.
Sound familiar? If so, you’re making perhaps the biggest mistake to job search success.
Remember, you are neither qualified for or interested in the literally thousands of remote jobs available at any given moment. For starters, you can’t position yourself as the perfect hire with this generalist approach. And, more importantly, you don’t have to settle to work from home. Instead, focus on jobs you’re qualified for and actually want to do.
Remember, remote job searches are not a numbers game. Job seekers are better off applying to fewer jobs that they are well qualified for and interested in doing. I call this determining your remote work type.
When you determine your type, your remote job search suddenly becomes more clear. With greater clarity, comes more progress. In job searches, progress = interviews & job offers.
2. You Look In The Wrong Places
Big-name job boards are great for local job searches. Remote job searches? Not so much. That’s because traditional job boards often list office jobs as remote-friendly when they’re not. Unsuspecting job searchers spend precious time and effort on a job application only to ultimately find it wasn’t remote after all.
Similarly, looking for remote work on sites like Craigslist or Facebook can be a waste of time too. Often, scammers will prey on job seekers here and promise work-from-home riches for a small upfront investment or fee. (More on that in a minute).
Of course, these aren’t real remote jobs from legitimate companies. They are nothing more than scams. Period.
I always recommend you stick to niche job boards and LinkedIn. If I can find literally hundreds of job leads on a handful of sites, you can too!
3. They Don’t Optimize Their Resumes
A single remote job can receive hundreds of applications. One recruiter can’t possibly sift through them all on their own.
That’s why most mid-size and large companies rely on Applicant Tracking Systems (ATS) to do the heavy-lifting for them.
ATS is able to scan through hundreds of resumes in a matter of seconds and find the best matches for the job.
But, how does a computer know which applicants are a good fit and which aren’t?
Keywords!
That’s right. The ATS scans your resume for keywords. If yours has the right ones, you’re put in the ‘yes’ pile. If not, your resume is discarded and never even see by a real person.
Most remote job seekers do not optimize their resume. Instead, they send the same carbon copy out to every single job they apply to. Sure, they apply to dozens of jobs a day. But, in the end, they don’t get callbacks or interview requests. Remember, remote job searches are all about quality over quantity.
Yes, it takes longer to keyword optimize your resume. But, it pays off in the long run with a shorter job search and greater job offers!
4. They Don’t Prepare For Remote Work In Advance
Hiring managers want to know you’re ready for remote work BEFORE they hire you. That means you need to prepare in advance for remote work.
To do this, set up your home office. Make sure you have high-speed internet. Learn how to use common apps and tools like Google Docs and Slack.
Prepare answers in advance to position yourself a great remote worker. A ready-to-go home office and knowledge of remote work is invaluable in your job search.
5. They Fall for MLM and Pyramid Schemes
We know how awesome remote work is. So awesome, in fact, that some people will do anything to kick their cubicle to the curb — including falling for MLM or pyramid schemes.
I’ve made it my mission to help job seekers avoid these work-from-home scams. Multi-level marketing and pyramid schemes rely on recruiting to make money. You pay a fee to get started and then try to recruit others.
The more people in your ‘down line’ the more you earn. Hence why those on the top are the ones that make money. Everyone else in the pyramid struggle to turn a profit as they endlessly recruit others.
There are a lot of #bossbabes on Facebook. They make their “business” seem like a dream. You earn a ton of money for little work. All you have to do is pay an upfront fee to get started.
Sounds too good to be true, right? That’s because it is.
Please check out r/antimlm for more advice to spot and avoid pyramid schemes.
6. They Aren’t Organized
Job searches are tough. Remote job searches are harder. A remote job search can easily get away from you. The best way to combat this is to be organized.
Keep track of all the jobs you apply to. A simple spreadsheet can accomplish this. Note where you found the job, the position title, contact information and how you applied (ATS, direct email).
The average remote job search takes 5-7 months. In that time, you will apply to hundreds of jobs. It is impossible to keep track of them all in your head. Get in the habit of tracking your applications now. This simple step helps you feel in control instead of endlessly spinning your wheels.
You should also create an email address you use exclusively for job search activities. Gmail is free to use and comes with bonus apps that remote teams commonly use. You can even use this email address to receive job alerts. Now all your job search activities are conveniently housed in one (searchable) location.
Remote Job Search Mistakes
I know you don’t purposefully commit remote job search mistakes. Even still, these mistakes negatively impact your search.
Remember to always practice remote job search best practices:
These best practices combat all the common remote job search mistakes. Soon enough, your diligence will pay off with interviews and job offers. Plus, you’ll land a remote role you actually want!
Don’t settle for just any work from home job. Find a remote role you’ll love. You’ve got this!
Happily,
Ashlee
PS I use affiliate links throughout Work From Home Happiness. Please read my disclosure statement to learn more about them and how I use them
Does your home consist of Apple products like the iPad, iPhone, Apple Watch, and Apple TV? Are you tech-savvy? Then, an Apple work-from-home job might be perfect for you! Here is everything you need to know. When you are looking for legit work-from-home jobs, the company’s name means a lot, and so does the type […]
Apple work from home program is a legitimate way to work remotely. In fact, it’s quite popular in the world of work from home — and for good reason.
For starters, Apple was the first American public company to cross the major $1 trillion in market value. Impressive, right? And then there’s the cult-like popularity of their many products, including iPhones, iPads, Macs, and AirPods.
Who wouldn’t want to work for one of the largest most popular companies in the world? And, what’s even better, you can work remotely as part of the Apple work from home jobs team.
Before you get excited and start thinking, “Sign me up,” a little background info is definitely needed. Remember, not all work from home jobs are created equal. And, just like any job opportunity, there are pros and cons that need to be weighed.
Here’s what you need to know about Apple work from home jobs, including available job titles, restrictions, requirements, benefits, and of course tips on how to get hired!
At Home Advisor at Apple
The first big question you probably have is, “What work from home jobs are available at Apple?” The main jobs Apple has for remote workers is through their At Home Advisor Program. An At Home Advisor is part of AppleCare, which is Apple’s very own customer service department. In other words, they are remote customer service jobs.
If you’ve ever called Apple needing help with anything from iTunes to rebooting your iPad, you’ve spoken to a representative in the Customer Care Department. And, chances are, the person on the other end of the line is working from their home office instead of a cramped cubicle.
What Kind Of Customer Service Issues Will I Deal With As An At Home Advisor?
It depends. As an At Home Advisor, your job is to respond to customers’ questions — which can range from general inquiries about products to more in-depth queries regarding tech support.
At Home Advisors are able to help Apple customers via phone, email or chat, depending on the issue.
Do I Need To Be An Apple Product Expert To Become An At Home Advisor?
The short answer? No! Although customers can call in to ask questions about any Apple product or accessory, it doesn’t mean every At Home Advisor must know everything about all things Apple. You will have the chance to learn the full product line during training, but are not expected to handle support issues for all products at any given time.
However, you should definitely be an Apple enthusiast. In fact, the job description specifically states:
Be the voice of Apple, helping customers with live support by phone, chat, or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners, or program members.
Is This Full Time, Part Time, Seasonal? Will I Actually Be Employed By Apple?
The Apple Work From Home Team can be both full-time and or part time. During the holidays hiring definitely ramps up. Think of all the people receiving iPads, Macs, and AirPods between November-January. Many will require some type of support as they setup their new products!
Whether seasonal, full time or part time, all At Home Advisors are employed directly by Apple.
Do Apple Work from Home Jobs Have Benefits? What About Pay?
Absolutely! Both full time and part time Apple Work From Home employees receive benefits, which include paid time off, health insurance, 401(k) and more. Oh, and did I mention that all employees receive products discounts?!?!
Apple doesn’t share the pay rate directly on its work from home jobs listings. However, current and former at-home advisors report starting rates around $16.00 an hour.
Do I Need A Home Office?
Yes! A home office is part of working from home for Apple. Your office should have a door that closes so it can remain quiet and distraction free during work hours.
Other Apple work from home office requirements include:
Desk
Ergonomic chair
High speed internet connection with at least 5 megabits download and 1 megabit upload speeds
Not sure about your current internet connection? Use a free service, like Speed Test, to figure out your upload and download speeds.
What About A Work Computer?
Apple has got you covered. As an Apple Work From Home Advisor you are issued an iMac and headset. For free! Remember, this is for work only.
Will I Receive Training?
Of course. All new hires go through paid training as part of the Apple Work From Home Advisors team. The entire training program lasts between 5 and 7 weeks and is completed virtually with a live instructor. Training is comprehensive and includes topics like:
Advanced troubleshooting
Specific Apple product lessons
Customer service and support
Once training is complete, you’ll be ready to take on live customers using Apple’s unique approach to customer service.
And, don’t worry, training takes place at your home office using the company-provided iMac!
I’ve Never Used A Mac Before. Does That Matter?
Not necessarily. However, it is beneficial if you have previous Mac experience or familiarity with other Apple products. Remember, in Apple work from home jobs ads it specifically states “share your passion for Apple products…” It’s not technically a requirement to use them but it clearly helps!
Keep in mind, experience troubleshooting other operating systems, like Windows, and a willingness to learn about Macs allows you to still be considered for the program.
What Hours Will I Work?
That depends on the schedule you sign up for. But, remember, this is a customer service and support position. That means Apple Work From Home Advisors are expected to work evenings, weekends, and even major holidays. Don’t forget – Apple customer service is available 24/7/365.
I’m Interested in Apple Work from Home Jobs. How Can I Be Sure I’m Right For The Job?
If you love technology and enjoy helping people, this is a great fit for you. An ability to troubleshoot problems, offer resolutions, and work independently are all musts. Remember, a love for Apple products isn’t a prerequisite, but it certainly helps!
Awesome. Where Can I Apply?
Head on over to the Apple At Home Advisor Career Page. There, you can learn more about the Apple Work From Home Program and search current job openings.
Note: Jobs will have an associated city and state. However, that does not matter. Support positions are remote and available throughout the US.
What’s The Application Process Like?
The first thing you have to do is sign in with your Apple ID. If you don’t have, you can easily create one.
From there, you can apply via LinkedIn or upload a resume. After that, you’ll go through a series of questions to make sure you’re able to get the job done. Questions cover topics like:
Internet speed
Home office set up
Previous customer service experience
Availability
These questions are used to determine whether or not you have the basics needed, i.e., experience and home office capabilities, to be successful.
I’ve said it before and I’ll say it again – Have a home office ready to go ahead of time. It places you ahead of competition and shows you’re serious about remote work!
How Can I Increase My Interview Chances?
Great question! Today, many big-name companies, like Apple, use Applicant Tracking System (ATS) to find the best candidates.
ATS is a recruiting software that streamlines the hiring process for recruiters and hiring managers. When you, the job seeker, upload your resume it goes through the ATS. From there, the person in charge of interviewing and hiring uses the ATS to narrow down resumes from hundreds to a much more manageable number. To do that, they search resumes for keywords.
This means you need to make sure your resume has the right keywords in order to get found. If you don’t have the right keywords, your resume will never be seen by human eyes.
How To Keyword Optimize Your Resume
The good news is it’s relatively easy to keyword optimize your resume. The keywords you need to get found are hiding in plain sight! All you have to do is look to the job ad itself.
You see, the job listing employers place online are basically them describing their ideal employee. To make yourself the perfect fit, you simply need to pull the right keywords from the ad and place them strategically in your resume.
Easy, right?
It is. Just remember, only place keywords that are relevant to you and your experience on your resume. That is, no fibbing. If a company specifies candidates must have Photoshop knowledge and you don’t, it’s not okay to place Photoshop under your Skills Section just so you’ll fool the ATS.
How Do I Identify Keywords?
At first glance, keywords might not jump out at you. And, that’s okay. It can take a little practice to figure out what words need to make it to your resume and which don’t.
Fortunately, there’s an easy-to-use online tool that takes the guesswork out of resume optimization. It’s called JobScan.
JobScan To Optimize Your Apple Work From Home Resume
JobScan analyzes your resume against a job ad. Then, JobScan provides a report telling you how closely your resume matches the ad. In other words, JobScan lets you know how well you meet the ‘perfect candidate’ criteria.
Generally, you want to shoot for an 80% match or better. If you fall short, that’s okay. JobScan will give you pointers and tips to improve your resume.
