How to Sell Products Online Successfully

Sponsored by MUNBYN If you’ve decided to start an eCommerce business but are unsure how or where to begin your journey, this post has you covered! We’ll discuss everything you need to know to successfully sell products online.  Every business, no matter its size, is selling something. Bloggers sell advertising space on their websites. Freelancers […]

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* This article was originally published here

31 Legit Work-From-Home Non-Phone Jobs

Are you searching for work-from-home non-phone jobs? Then keep reading; we have a whole list of ideas and hiring companies that don’t require speaking on the phone! One of the most common work-from-home jobs is that of a customer service representative. But what if you have a house filled with kids running around and dogs […]

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* This article was originally published here

Appen Review: How Much Do You Make on Appen?

If you’ve wondered if Appen is a side gig you should pursue, keep reading! In this Appen review, we’ll go over company details, expected earnings, types of work, and real-world experiences. Short-task jobs are one of the easiest ways to earn money while staying home. If you’re looking for a way to make money without […]

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* This article was originally published here

$23-$30/Hr., Computer Provided – Work at Home Customer Care Representatives Needed

by Chris Durst      April 27, 2023

AppFolio has posted openings for work from home Customer Care Representatives.

The hourly base pay for this role is $23-$30. The company also offers an attractive benefits package.

No state hiring exclusions are noted in the job posting.

As no computer specs have been noted in the job post, it is assumed the company will provide a computer for the work to be performed. But that’s not official.

Here’s what the company has to say about the openings:

We are currently hiring Customer Care Representatives (CCR) to join our team of superstars in the mission of supporting AppFolio Property Manager. A CCR is one of the most important roles at AppFolio and any successful SaaS business as it directly impacts customers’ lifetime happiness and retention. By providing distinctive service and product assistance, our CCRs help our customers run a better business using our business management and accounting software. Learn more about who we are at https://www.appfolio.com/care.

A variety of traits can make a candidate successful in the CCR role, and it is important for our team to contain a diverse mix of skills and perspectives. Analytical problem solving skills are core to a CCR’s ability to master our product and troubleshoot complex customer issues, but a strong customer service mindset should push a CCR to explore all avenues to get personalized solutions to our customers.

By working directly with our customer base you will serve as the link between AppFolio Property Manager and the customer, operating as the face of our company to create AppFolio promoters. All CCRs complete a formal onboarding program to develop extensive product knowledge, which creates a unique foundation for future career opportunities at AppFolio. As a member of the CCR team, you will have the opportunity to develop professional communication skills, improve the customer lifetime value, and directly contribute to the growth of our products and company.

A fully onboarded Customer Care Representative (someone who has been in the role for 6-12 months) should be capable of all of the following:

• Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
• Become an expert in AppFolio Property Manager features, best practices, and common workflows.
• Handle 15+ mixed weighted difficulty requests in a full day in their queue.
• Can achieve at least 35 replies by email, phone, and balance time for troubleshooting advanced issues and deeper client engagements via Zoom.
• Maintain core KPIs: CSAT of 90+, Average response time of <2 hours, Average 5 Chats per hour, 65%+ of Cases closed <24 Hours.

This is the ideal position for motivated individuals with a genuine interest in helping others, a strong desire to learn, and advanced attention to detail.

What You’ll Do:

• Master the AppFolio Property Manager product through our formal onboarding program and continued learning.
• Work within a small team to manage an allocated queue of customer requests.
• Provide timely responses to customer support inquiries via phone, email, chat, & virtual meetings.
• Maintain an organized queue of open support requests.
• Provide product training to increase customer product knowledge.
• Enhance customer satisfaction by providing distinctive service in all interactions.
• Establish a trusted advisor relationship to ensure customer satisfaction.
• Utilize SalesForce to manage all customer interaction and inquiries.
• Utilize Zoom to provide efficient face-to-face customer service.
• Understand product roadmap of future updates to better handle client requests.
• Provide valuable feedback to the Product team based on client interactions.
• Collaborate with internal teams to mitigate risk and reduce customer churn.
• Receive direction from Manager and guidance from fellow CCRs .
• Serve as an AppFolio brand ambassador to create promoters within the industry.
• Represent the Client Services department at offsite & virtual meetups with customers and prospects.
• Assist in the building out of customer-facing Help Resources, including help articles, tutorials, videos and FAQs.

What You Bring:

• BA/BS degree or equivalent work experience
• Strong curiosity and desire to learn
• Exceptional customer relationship building skills
• Excellent written and oral communication skills
• Strong analytical capabilities for advanced problem-solving
• AppFolio Property Management software knowledge preferred
• Property Management industry knowledge preferred
• 1+ years of experience working in a remote position preferred
• Accounting/bookkeeping knowledge preferred
• Demonstrable leadership skills
• Highly organized and strong ability to multitask
• Can demonstrate familiarity with multiple popular SaaS apps. (e.g. Salesforce/Slack/GSuite/Zoom)
• Ability to display good judgment
• Ability to work cross-functionally in a fast-paced environment
• Ability to follow through on tasks until completed
• Ability to develop trusted relationships and find creative solutions
• Ability to work independently with minimal supervision
• High degree of flexibility and effective time management

Compensation & Benefits

The base hourly wage that we reasonably expect to pay for this role is: $23.00-$30.00

The actual base hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Long-term and short-term disability insurance
• 401(k)
• Wellness benefits

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical
• 401(k)
• Wellness benefits

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here

150+ Work from Home Jobs With Philips

by Chris Durst    Apr. 26, 2023

Philips may already be lighting your home and making your coffee – may as well let them write your paycheck too.

Currently, the company has over 150 US-based remote positions listed among their current job openings.

Philips has been making household products for many years — personal care, household products, health (clinical, diagnostic, imaging and patient-care equipment), lighting, sounds and vision, automotive, and more.

The roles they offer are diverse and salaries and requirements vary by position.

 

To find the open home-based jobs: CLICK HERE >

THEN, in the left column, scroll to the “CITY” section and check the box next to “United States of America – Home Based.”

You can FINE-TUNE YOUR SEARCH by using the menu on the left side of the page to select the Country, Function, Full- or Part-Time status and other options that best meet your needs.

For more jobs like these see our Newest Jobs & Gigs page. To be the first to hear about jobs we post, like our Facebook page. May you be rocking your Rebellion soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post 150+ Work from Home Jobs With Philips appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

$15/Hr., Up to $2,000 Quarterly Bonus, Computer Provided – Work from Home Customer Service Associates

by Chris Durst    Apr. 25, 2023

Wayfair, the online home goods giant, is seeking people to join their work from home Customer Service Associate team.

In this role, you would “empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications.”

Hiring In: Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin.

Pay:

• Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months.
• Quarterly performance bonus of up to $2,000
• Referral Bonus of $500 per eligible referral

Wayfair provides the computer equipment, and what looks like a comprehensive benefits package.

Here’s what the company has to say about the openings:

“This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. We are currently hiring for the following states: Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin.

The Wayfair Opportunity:

At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.

This isn’t just about taking another phone call— this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You’ll play a crucial role by providing a best in class experience when it’s most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them.

You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications.

No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people.

What Does a Service Associate Do?

Demonstrates Reliability: Attendance and commitment to being present for your full shift each day is crucial. This helps ensure we’re ready and available to help our customers when they need us most. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible.

Handles a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. This is a fast paced environment and highly structured. There is little down time in this position as you are typically on back to back calls during your shift.

Meets Our High Performance Bar: You’ll work to exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned.

Engages Customers: You’ll need a passion for people. You’ll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Topics can range from returns, replacements, delivery, product availability, order status, and more.

Listens Actively and Shows Empathy: You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly.

De-Escalates Customer Concerns: Most customers contact us because they’ve had a problem and need your help. You will use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure.

Problem Solves: Solutions aren’t a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. You will be given a level of autonomy to help customers find the right solution. You’ll need to think analytically to solve customer problems in a first contact resolution approach.

Multitasks: You’ll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis.

Escalates Systemic Issues: Help us continuously improve. You’ll identify areas where improvement is needed and share those trends with leadership.

What are the Pay & Benefits?:

Pay:

• Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months.
• Quarterly performance bonus of up to $2,000
• Referral Bonus of $500 per eligible referral

Benefits:

• Health, Vision and Dental Insurances (coverage starts on Day 1!)
• 401(k) with company match up to 4%
• Paid Time Off (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.)
• Wayfair wants to ensure your success. This is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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The post $15/Hr., Up to $2,000 Quarterly Bonus, Computer Provided – Work from Home Customer Service Associates appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

EXTRA CASH: Lowish Pay, Flexible Hours… Great Mission Helping Keep Students Safe Online

by Chris Durst      Apr. 24, 2023

Cyberbullying, threats of violence, drug use, suicidal intentions… we’ve all seen the news stories about how badly things can go for kids when things go sour on the internet.

In this role, as a work from home Content Reviewer, you can help keep students safe online. Set your own schedule, “minimum 10 hrs. per week.”

Gaggle monitors K-12 student email and other communications for content of concern to schools and parents. Gaggle hires people to work from home to do the monitoring.

No state hiring restrictions mentioned, no college required.

This is a lower-paying, independent contractor gig. It pays about $10/hr (Note: Independent contractors are not covered by minimum wage laws). On the flip side, it can get cashflow going and provide the work from home experience that many hirers prefer. As always, it depends on your unique needs.

Here’s what the company has posted about this opportunity:

“Gaggle is seeking Independent Contractors for temporary, non-renewing contract positions monitoring online student activity. This contract work allows you the flexibility to work within the constraints of your own schedule. The choice is yours, work when it works best for you! The Gaggle Safety Management department offers a 24×7 service that is used to identify and uncover drug use, bullying, threats of school violence, teen depression, suicidal intentions, and abusive domestic situations of students in grades K-12 through various forms of communication. As an Independent Contractor, you would be supporting Gaggle’s work in making a positive impact to the lives of K-12 students.

Responsibilities:

• Monitor and analyze student activity to identify potentially inappropriate usage including words, phrases, statements, and images within email, google drive, Microsoft OneDrive, and more
• Quickly and efficiently process at least 275 items per hour, while maintaining a high level of accuracy
• Escalate questionable findings further through the Gaggle Safety Team for additional in-depth analysis
• Communicate and collaborate via chat with a nationwide team
• Additional tasks as assigned

Requirements:

• Experience using various computer and web-based applications in a professional environment
• Interest and enthusiasm for reading, as the position requires focused attention to reading content of varying lengths
• Ability to delineate between potentially harmful student matters and harmless situations
• Experience with tech and social media cultures
• Knowledge of trends and slang used by children and teenagers to help identify potential issues
• Ability to exhibit tolerance of and respect for other’s opinions
• Strong communication skills
• Adaptability to change
• Ability to work independently; experience working as an Independent Contractor preferred
• Access to high-speed internet (satellite is not acceptable)
• Access to a computer, chromebook, or laptop (tablets/phones are not acceptable)
• Experience with Slack or other business-based chat applications is a plus

Additional Considerations:

• The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary
• This Independent Contractor role is not an employee role, and is not eligible for benefits or overtime pay
• Contracts can be terminated at any time
• There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above
• This contract requires you be able to view content of a sensitive nature, including exposure to graphic content that may contain nudity
• Because Gaggle strives to enter into contract agreements with Independent Contractors who contribute to Gaggle’s mission of student safety, criminal background checks are required for all prospective Independent Contractors – this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check”

CLICK HERE for full details and to apply. For more jobs like this, see our Daily Jobs & Gigs page. To be the first to hear about jobs we post, like our Facebook page. Good luck in your work from home goals!

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The post EXTRA CASH: Lowish Pay, Flexible Hours… Great Mission Helping Keep Students Safe Online appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

thredUP Review: Is Selling on thredUP Worth Your Time?

If you’re curious about how much money you can make selling on thredUP, keep reading! I’m detailing my personal experience using the online consignment shop and whether it’s worth your time. Growing up, my family was on a tight budget. To help make ends meet, my sister and I would wear hand-me-downs from family and […]

The post thredUP Review: Is Selling on thredUP Worth Your Time? appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

How to Make Money With Affiliate Marketing Without a Website

Would you like to make money with affiliate marketing but don’t have a website? Well, keep reading! We have easy ways you can make money with affiliate marketing; no blog or website is needed. There are a lot of ways to make money online. You can start a blog, open an Etsy shop, participate in […]

The post How to Make Money With Affiliate Marketing Without a Website appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Work from Home Jobs & Extra Cash – April 21-23, 2023

Work from Home Jobs for April 21-23, 2023

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Disclosure – Some of the links below are paid job listings (legitimate companies paying us to share their openings with you) or affiliate links (which pay us a commission if you use them). All products or services have been verified and/or used by us. Thanks! ~ Chris & Mike

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TODAY’S FEATURED OPPORTUNITIES

Work from home with a flexible schedule! Check out the opportunities with Working Solutions and Learn More! We’re always looking for the best-of-the-best customer service representatives. Just posted: Are you fluent in both Spanish and English? We’re hiring Bilingual (Spanish) Customer Service, Verification Representatives. Support insurance clients by verifying consumers’ information to match them with the best carrier to provide an insurance quote – open to applicants in the US (except CA, NY, PA, WA). Apply today! (051223) Make extra cash supporting customers of a leading medical transportation company. Remote customer service opportunity with Arise for those who can patiently deliver caring, compassionate service. Assist callers in need of Medical Transportation Services who are unable to drive themselves or loved ones to medical appointments. Do meaningful work and earn money on a flexible schedule you create all from home. (050523) CANADIANS, join Transcom‘s team of work-at-home Technical Support Advisors with generous pay and performance-based incentives. As a friendly voice, you’ll assist customers with their smartphones, tablets, and computers. Benefits include health benefits, paid time off, and provided computer equipment. Apply now to start your new career! (042123)

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Got a Gamer in the House? Work at Home List Writer: Gaming Content – Screen Rant: “A passion for the content and a drive to grow within the industry. Deep knowledge of video games. Quick learner with a strong sense of urgency. Excellent command of the English language. Ability to write articles free of typos and grammatical errors…”

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Work at Home Healthcare Customer Experience Associates – Alorica: Pay is $15-$16/hr. Hiring from AL, AR, FL, GA, ID, IA, KS, LA, MS, MO, NE, NJ, NC, OK, TN, TX, UT and WV. College not required. “Customer service experience a plus, phone-related customer service a major plus…”

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Get Paid for Ads on Your Car — Wrapify: Selected locations. Get paid based on miles you drive and how much advertising is on your car. The company says the estimated range is $264 – $452 per month for a “full wrap.” Less wrapping = smaller payments.

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$21.25-$26.54/Hr., Broad Benefits – Work at Home Medical Records Specialists – Invitae: You don’t need medical office experience for these openings. The company also specifies that you should apply even if you don’t meet all the requirements. No college required, no state hiring restrictions mentioned.

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Work at Home Customer Service Specialist – Direct Interactions: Hiring in all states except CA and NY. “Must type at least 30 WPM; ability to be flexible and handle changes efficiently; must be proficient in Excel, Word and Outlook Office products; routinely demonstrates listening skills and is attentive to the needs of those you will be assisting; excellent verbal communication skills…”

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Work at Home Interior Designers – Havenly: Still recruiting. “Designers work 100% remotely, and we are currently looking for designers in most areas of the US, Canada, Mexico, and South America… Professional experience in interior design (or comparable design experience) and have worked professionally doing design work for clients. Interior Design degrees are strongly preferred…”

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Work at Home Social Media Manager – Havenly: “Bachelor’s Degree in a relevant major, such as Marketing, Communications, or Journalism. 3+ years managing social media in a consultancy, consumer product company, advertising agency, or media company. In-Depth Knowledge and understanding of social media platforms…”

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Work at Home Executive Administrative Assistant/Coordinator – US Bank: “High school diploma or equivalent; five to eight years of experience in administrative and support staff activities; excellent verbal and written communication and grammatical skills; strong computer skills, especially Microsoft Office applications…”

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Remote Customer Service – “No Experience Required” – $15/Hr. – Global Payments: Hiring from GA, FL, TN, AR, AL, SC, NC, LA, MS. “High School diploma or equivalent; typically no relevant experience required; $15 per hour plus benefits…”

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800+ Work at Home Jobs with Anthem, Now Elevance Health – Anthem, now Elevance Health, continues to recruit large numbers of work from home employees. The company currently lists over 800 work from home/remote jobs. Categories include Care Reps, Claims Support, Provider Support, HR, Corporate Services and many more. Benefits appear to be comprehensive.

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Work at Home Customer Operations Associate – Osmind: “2+ years in an external-facing customer role; you’re a process thinker with a knack for systematizing processes while maintaining the human element; you have the ability to quickly learn and serve as a trusted advisor to customers; understanding and passion for healthcare industry…”

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NON-PHONE – $48k/Yr., Benefits – Work at Home Customer Experience Advocate – Loom: No state hiring restrictions mentioned, no college required. “1+ years experience working in Customer Support, Customer Success, or another customer/client facing role; experience delivering excellent support with curiosity, empathy, and advocacy for the customer’s experience…”

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Telephone Mystery Shoppers for Healthcare – Perception Strategies: Pays for phone calls to doctors’ offices, including your report on the experience. The web says they pay a minimum of $12 per “phone shop,” but that’s not official. Not sure how long a “shop” typically takes. Also pays for in-person visits and other types of healthcare mystery shops.

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Find jobs & extra-cash gigs faster! Like our Facebook page and see our job posts immediately. Just check your news feed. Enjoy!

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Did you see yesterday’s jobs & gigs? Click here to see them from the last 10 days!

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The post Work from Home Jobs & Extra Cash – April 21-23, 2023 appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

$15-$16/hr – Work at Home Healthcare Customer Experience Associates – Hiring in 18 States, Benefits

by Chris Durst        Apr. 20, 2023

Alorica, a legitimate and frequent hirer of work from home Agents, is looking for Work at Home Healthcare Customer Experience Associates.

In this role, you will talk to customers over the phone, email, online chat or social media to resolve their questions or concerns.

Pay is listed at $15-$16 per hour.

At present, the company is hiring in the following 18 states – Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.

Here’s what the company has posted about this opportunity:

“At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.

Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.

But please, allow us to entice you further! As an Alorica employee, you may receive:

• Paid training
• Medical and dental benefits
• Paid time off
• Paid holiday and sick time
• Retirement planning options (401(k))
• Employee discounts through client programs

Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at our best.

So what do you say? Ready to take the next step?

Responsibilities
KEY JOB RESPONSIBILITIES

• Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
• Maintains and updates customer information as necessary
• Calmly attempts to resolve and de-escalate any issues
• Escalates calls to supervisor when necessary and appropriate
• Responds to requests for assistance and/or possible processing of credit card authorizations
• Tracks call-related information for auditing and reporting purposes
• Provides feedback reports on call issues related to downtime and/or training issues
• Upsells to customers as necessary

Qualifications
JOB REQUIREMENTS

• Minimum Education and Experience:
  • High School Diploma or GED required; college degree preferred
• Customer service experience a plus
• Phone-related customer service a major plus
• Familiarity with Microsoft Windows, Word, and Excel applications
• Bilingual language skills a plus

Knowledge, Skills and Abilities:

• Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
• Ability to use phone and computer systems
• Excellent oral and written communication skills
• Strong listening/comprehension skills
• Ability to stay composed and objective
• Conversational, patient and confident, with a positive attitude”

CLICK HERE for full details and to apply. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $15-$16/hr – Work at Home Healthcare Customer Experience Associates – Hiring in 18 States, Benefits appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

800+ Work at Home Jobs with Anthem, Now Elevance Health

by Chris Durst      Apr. 19, 2023

Anthem, now Elevance Health, continues to recruit large numbers of work from home employees.

The company currently lists over 800 work from home/remote jobs. Categories include Care Reps, Claims Support, Provider Support, HR, Corporate Services and many more.

Benefits appear to be comprehensive.

Required qualifications, salary, and geographical particulars vary by position.

Currently, categories of open jobs include:

• Actuarial
• Business Analysis
• Intern
• Office/Admin Support
• Operations Support
• Accounting
• Audit, Comp & Risk
• Financial Operations
• Financial Reporting, Planning & Analysis
• Tax
• Benefits Support
• Business Support
• Consulting
• Process Improvement
• Program/Project
• Business Dev/Growth
• Corporate Dev
• Strategy, Planning &a Execution

• Claims Reps
• Claims Support
• Provider Support
• Broker Services
• Care Reps
• Care Support
• Client Services
• Service Operations
• Contingent Worker
• Learning Design
• Learning Project Mgmt
• Training
• Corporate Security
• Corporate Services
• Logistics &a Distribution”
• Transport & Fleet Mgmt
• Audit
• Compliance
• Investigation
• Regulatory
• Business HR
• HR Operations
• Talent Acquisition
• Talent Mgmt
• Total Rewards
• Engineering​/Dev
• IT Architecture

• IT Bus Systems Solutions Planning
• IT Data Mgmt
• IT Infrastructure & Support
• IT Project Mgmt
• IT Security & Compliance
• IT Tech Strategy
• IT Test/QA & Release Mgmt
• Attorneys
• Contract Administration
• Legal Support
• Regulatory Affairs
• Implementation
• Membership & Enrollment Rep
• Care Coord & Care Mgmt (Non-Licensed)
• Clinical Account
• Clinical Quality
• Healthcare Role (Non-Licensed)
• Licensed Nurse
• Licensed Physician/Doctor/Dentist
• Licensed/Certified – Other
• Licensed/Certified Allied Health Professional
• Licensed/Certified Behavioral Health Role
• Licensed/Registered Pharmacist
• Medical Ops & Support (Non-Licensed)
• Advertising, Communications & Services
• Community Rel/Outreach & Educ
• Digital
• Event Planning
• Marketing, Prog/Proj & Support
• Proposal Mgmt
• Communications

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To see all remote openings, CLICK HERE, THEN place a check in the “Remote working only” checkbox in the left column. Once results are displayed, you can fine-tune your search with the options in the left column.

For more work from home ideas, see our Newest Jobs & Gigs page. To be the first to hear about gigs like these, like our Facebook page. Good luck in your next work from home steps!

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* This article was originally published here

Not a Morning Person? Here’s a 2:30- 11:00pm Work from Home Customer Service Role

by Chris Durst      Apr. 18, 2023

PAR Tech ,a restaurant technology company, has posted a work from home Customer Service Rep role with Tuesday – Saturday 2:30- 11:00pm ET hours.

Applicants do not have to have a college education, but should have at least one year of customer service experience.

These are United States positions and no state hiring exclusions are noted in the job posting.

Past and current employees give PAR Tech a 3.9 out of 5 star rating and the majority would recommend the company to their friends.

Pay rate is not noted in the job posting.

Here’s what the company has posted about this opportunity:

“We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

Customer Service Representative

SHIFT: Tuesday – Saturday 2:30- 11:00pm ET

Why We Need You

• Responsible for the transaction processing associated with the operation of the Customer Service Communications Center and the Field Service organization.
• Monitoring the notification of Field Service personnel and communicating any issues to CSCC management.
• Screening and routing of telephone calls from customers and employees, and filing.
• Must be able to work a variety of shifts, including weekends and holidays
• Logging all customer issues in the Service Management System.
• Maintaining housekeeping standards.
• Conducting customer satisfaction surveys; update current job skills regularly; ability to perform to defined standards and carry out special work assignments.
• Work in a team environment while participating as a team member focused on continuous improvement and total customer satisfaction.
• Mentoring and training new Customer Service Representatives
• Provide information to all customers when required.
• Analyze the urgency of a customers’ problem; interface with all customers, which requires tactful and discreet communications skills.
• Additional contacts are PAR and third-party service management and field engineers.

What We’re Looking For

• High school diploma or equivalent.
• One year of customer service experience.
• Experience in dealing with multi-line and heavy phone volume.
• Advanced typing and basic computer skills.
• Excellent communication skills.”

CLICK HERE for full details and to apply and SCROLL DOWN. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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The post Not a Morning Person? Here’s a 2:30- 11:00pm Work from Home Customer Service Role appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here