Thursday, October 17, 2024

$15-$20/Hr. Remote Customer Service Representative – Full-Time, Benefits

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by Chris Durst       Oct. 17, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

OneVision Software Solutions, a manufacturer of software solutions for pdf automation for the printing, publishing and media, has posted a Remote Customer Service Representative position to their careers page.

In this role, you will be a “Client Receptionist” who easily connects and empathizes with our clients over the phone, and who serves as a critical hub of organization and communication to our internal support team.

Applicants should be courteous, organized, and professional. You should also have excellent written and verbal communication skills, amazing customer service skills, and an aptitude for learning new technical skills.

The posted pay range for this full-time position is $15-$20 per hour, and the company offers a comprehensive benefits package.

Hiring in the United States – no state hiring exclusions are noted in the post.

Following are excerpts from the Remote Customer Service Representative job posting:

What are we looking for?

  • A Client Receptionist who easily connects and empathizes with our clients over the phone, and who serves as a critical hub of organization and communication to our internal support team. Must be courteous, organized, and professional.

Where are we looking?

  • This is a fully-remote position!

What type of job is this?

  • This is a full-time, remote position. Shifts vary throughout the week, and can involve weekdays between the hours of 8am-12am, as well as weekends between 8am-12am.

Compensation is geography-based, and ranges between $15-$20/hour for those working this position full-time.

Who would you report to?

  • Our Partner Support Manager. She’s quite a bad-ass.

What will get our attention?

  • If you have a naturally friendly personality
  • If you can easily empathize with people
  • If you have prior receptionist experience
  • If you’re passionate about consumer technology
  • If you have experience using software to track and manage client data
  • If you have the interest and ability to learn new technology

What do we bring to the table?

  • A team of aces willing to do anything for each other
  • Competitive wages – $15-$20/hour
  • An amazing benefits package
  • A supportive work-from-home environment

What would a typical day look like for you in this Remote Customer Service Representative role?

  • As a Client Receptionist, you will act as a first-point-of-contact via telephone for homeowners looking for assistance with their smart home systems. You will be responsible for answering, screening, and forwarding all incoming support requests inside and outside of regular business hours.
  • You will escalate incoming calls to our support team, or notate them for follow-up at a later time, based on the level of support for which clients are eligible. It is critical that you set a friendly and supportive tone for all end-users because we believe deeply in the value of providing a warm and personalized tech support experience.
  • You will work within our web-based ticketing system, interacting directly with our team of Technology Specialists to ensure that guaranteed response times and other important support procedures are consistently adhered to. You will assist in the upkeep of our ticketing system, ensuring that all support events are accurately documented.
  • When clients call in who are not already subscribed for a membership support package, you will walk them through their options and sell them the appropriate level of support that fits their needs. This will require active listening skills, and a level of comfort with basic sales skills. As you get more comfortable in your role, you’ll be expected to assist in training others.
  • Most of all, you will learn best-practices for providing a kick-ass support experience in the burgeoning “smart home” market!

What should you bring to the table?

  • The ability to work 35-40 hours per week, during weekdays and/or weekends (between 8am-12am)
  • A naturally friendly and warm personality
  • Excellent verbal communication skills – this means you know how to “speak good”
  • Excellent writing skills – this means you know how to spell and use grammar and write well structured sentences that make sense to the reader and know how to avoid writing run-on sentences like this one.
  • Superb customer service skills – when someone calls for support, it’s because they have a problem. They’re frustrated.
  • Sometimes, they’re even pissed. You will need to be able to assure someone we’re going to take care of them. Every time.
  • The ability to evaluate situations in the moment and make quick, appropriate decisions
  • A genuine passion for problem-solving
  • A self-starter mentality, and capable of working independently when needed
  • An unwavering work ethic – our clients and team depend on you
    an impeccable attention to detail and great organizational skills
    an eagerness to learn; an aptitude for learning new technical skills

Curious if you’ll fit our culture?

  • Do you believe there’s always room for improvement? We are constantly in the pursuit of perfection when it comes to our client experience.
  • Do you always have a backup plan? Things rarely go according to plan, so it’s important to be prepared. Or have MacGyver’s cell number.
  • Are you frequently putting yourself in others’ shoes? We pride ourselves on being empathetic to any partner’s situation, and give them the benefit of the doubt.
  • Do you always dot your i’s and cross your t’s? Attention to detail is a must. We don’t bend on this one.
  • Can you keep a secret? Good, because our end-users’ privacy is a top priority.
  • Are you happy to lend a helping hand? We’re a small, tight-knit group and at times all wear a number of different hats.
  • Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest, and believe it’s one of the things that sets us apart from the pack.
  • Do you pick up the ball that someone else may have dropped? We’re looking for people that own the company goals beyond just doing their job.
  • Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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The post $15-$20/Hr. Remote Customer Service Representative – Full-Time, Benefits appeared first on Rat Race Rebellion.



* This article was originally published here

Wednesday, October 16, 2024

NEW! Remote Radiology Scheduler Positions, $16/Hr., Benefits

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by Chris Durst       Oct. 16, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Carenet Health, a subsidiary of Rite Aid, is looking for one or more Remote Radiology Schedulers to handle appointments for mammograms, ultrasounds, MRIs, and CT scans.

Note 1: This position starts Nov. 7 — get your application in quickly!

Note 2: The job description may load slowly — hang in there! 🐢

In this role, you will schedule radiology appointments such as Breast Imaging, Dexa, Injections, MRI, CT, Ultrasounds and Fluoroscopy. You will also handle questions and concerns regarding patient imaging needs, and document all patient/member interactions via management software.

Applicants should have a high school diploma or GED/equivalent, general knowledge of Windows PC, Microsoft Outlook, Word and Excel, and be able to type 40 words per minute.

Pay starts at $16/hr.

No state hiring restrictions are mentioned.

Benefits for full-time include health, dental, vision, life insurance coverage and 401K.

Following are excerpts from the Remote Radiology Scheduler job posting:

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Is this you?

  • Bring empathy and a passion for evidence-based care to all you do while remaining flexible.
  • Multitasking and attention to detail are your superpowers.
  • You have a strong healthcare background and believe part of your job is to advocate for your patients.
  • You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and skills.
  • You respect different cultures and know that rule-following is essential to your personal integrity and your employer’s quality compliance.

A typical week in the life of this position:

  • Schedule radiology appointments such as Breast Imaging, Dexa, Injections, MRI, CT, Ultrasounds and Fluoroscopy
  • Handle questions and concerns regarding patient imaging needs
  • Document all patient/member interactions via management software
  • Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication
  • Must be able to research customer issues and find workable solutions
  • Can identify and understand customer needs; quickly gain customer trust and confidence while maintaining effective relationships with customers; takes appropriate actions to ensure customer needs are met and proactively searches for ways to increase customer satisfaction
  • Manage through multiple and competing priorities.
  • Determines the appropriate process to accomplish tasks while eliminating roadblocks, changing work behavior as needed to accommodate changing demands.
  • Competency working in multiple systems, such as Carenet CRM, client(s) CRM, Teams, Outlook, etc.
  • Ability and willingness to cross-train on other products and clients
  • Perform other duties and responsibilities, as assigned
  • Participate in coaching sessions, while being open to all feedback provided to improve performance

Qualifications

  • High School diploma/GED or equivalent
  • Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
  • Demonstrates the ability to type a minimum of 40 wpm
  • Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB,Tower, and BSA
  • Demonstrates problem-solving skills
  • Amenable to 10am CST schedule
  • Must have reliable internet connection (Satellite and 5G connections are not acceptable)

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Radiology Scheduler position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter
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The post NEW! Remote Radiology Scheduler Positions, $16/Hr., Benefits appeared first on Rat Race Rebellion.



* This article was originally published here

Tuesday, October 15, 2024

$19/Hr. Remote Customer Support Specialist Job – Benefits

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by Chris Durst       Oct. 15, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Constant Contact, a digital marketing company, has posted a Remote Customer Support Specialist role to their careers page.

In this role, you will be the first point of contact and work with a diverse group of small business owners to ensure their success with Constant Contact’s products and services via telephone. You’ll resolve technical and other support inquiries, escalate complex issues, document interactions, and other related tasks.

The role starts on October 28th and there are several full-time shifts available.

Following are excerpts from the Remote Customer Support Specialist job posting:

This is a remote role which starts on October 28th. The hourly rate starts at $19. Performance based increases are available within the first year. There is an initial 90 day attendance policy. The office will be closed Thanksgiving and the day after.

Shifts available:

  • Monday-Friday 6am-2pm MST
  • Monday-Friday 10am-6pm MST
  • Tuesday-Saturday 8am-4pm MST

What you’ll do:

  • Act as a first point of contact and work with a diverse group of small business owners to ensure their success with Constant Contact’s products and services via telephone
  • Resolve technical and other support related inquiries and assist in escalations
  • Escalate complex issues to the appropriate team members for resolution
  • Provide feedback to leadership on defects and enhancements to improve the overall
    user/customer experience
  • Document customer interactions and maintain accurate records in our customer relationship management system
  • Educate customers on product features as well as online help resources
  • Educate and coach customers on products and services to enhance their online marketing strategy
  • Drive customer engagement to help our customers be more successful business owners
  • Provide remote support in a call-center environment while adhering to a consistent and
    committed schedule

Who you are:

Tech Savvy: You have a couple years of work experience. You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! Experience in online marketing is a plus!

A People Person: You find it easy to make connections and empathize with others and can’t imagine a job without interacting with people

Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so

A Small Business Supporter: You understand that small businesses are an essential part of the economy and like to help the small stand tall

An Opportunity Finder: When you know a product, you can identify ways for the customer to optimize their results. This includes making top notch product and service recommendations for add ons / upsells

A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time

Dependable: You are a committed professional who can be relied on by our leaders and the customers to adhere to your schedule

Compensation & Benefits – Remote Customer Support Specialis

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency – All Full Time Employees

$19—$19 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we’re always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.

Join the experts. If you’re passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Support Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter
newsletter icon
Facebookfacebook icon YouTubeYouTube icon InstagramInstagram icon  Telegram
Telegram icon

The post $19/Hr. Remote Customer Support Specialist Job – Benefits appeared first on Rat Race Rebellion.



* This article was originally published here

Monday, October 14, 2024

How to Break Into Freelance Writing and Work Remotely

If you want to break into freelance writing and work from home, here are some real-life tips on how to get started and build your portfolio from a successful freelance writer. Freeelance writing work is a creative career that affords writers the opportunity to craft meaningful content they truly enjoy and build their lives around […]

The post How to Break Into Freelance Writing and Work Remotely appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

Sunday, October 13, 2024

A Beginner’s Guide to Freelance Language Services

The post A Beginner’s Guide to Freelance Language Services appeared first on The Work at Home Wife.

In today’s globalized world, language barriers can stifle business growth and hinder cross-cultural understanding. As companies expand internationally and online communication becomes the norm, the demand for skilled language professionals is skyrocketing. Yet, many talented linguists struggle to find their footing in this competitive landscape. Are you a language enthusiast yearning to turn your passion […]

The post A Beginner’s Guide to Freelance Language Services appeared first on The Work at Home Wife.



* This article was originally published here

Saturday, October 12, 2024

11 Best Consignment Shops for Selling Online and In Person

Are you searching for places to sell your old stuff? Here are 11 consignment shops worth exploring! Are you looking for a way to get rid of some of your unwanted stuff and make some extra money? While having a garage sale may be a reasonable idea, you can’t really influence who stops by your […]

The post 11 Best Consignment Shops for Selling Online and In Person appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

Friday, October 11, 2024

29 Ways to Make Money With Your Smartphone

With the explosion of smartphones, their apps, and the gig economy, there are more ways than ever to make money with your smartphone. There are hundreds of ways to earn money with your device, from taking surveys and shopping online to selling your services and old stuff. If you’re ready to make money with your smartphone, here […]

The post 29 Ways to Make Money With Your Smartphone appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

$15-$20/Hr. Remote Customer Service Representative – Full-Time, Benefits

. by Chris Durst       Oct. 17, 2024 As we write, this job listing is online and applications appear to be open. But jobs can fill at a...