Work from Home as a Video Game Tester – $12/Hr., US or Western EU

by Chris Durst           Sept. 30, 2020

Modsquad continues to recruit GAMERS to playtest video games. This opportunity is available to English-speaking gamers in the US or in Western Europe (Ireland, UK, France, Germany, Spain, Italy, Denmark, Portugal, Norway, Sweden, Switzerland, Austria, Belgium, Netherlands).

Pay is $12/hour in your respective currency.

Here’s what Modsquad says about this opportunity:

“Do you like to play video games? Do you like the idea of getting paid to play them? Then this opportunity is for you! ModSquad is currently seeking testers to participate in playtest sessions. We have a need for playtesters throughout the year playing different games on different devices/consoles. We may not have a need right away but will reach out as soon as we do.

Game Testers must meet the following requirements:

• High speed internet connection
• 1-5 hours of test time
• Participants must agree to the terms of an in-app Trial agreement, which includes confidentiality notices (confidentiality is required)
• Complete a 10-minute survey
• Be located in the US or in Western Europe (Ireland, UK, France, Germany, Spain, Italy, Denmark, Portugal, Norway, Sweden, Switzerland, Austria, Belgium, Netherlands)
• Note: The games will be in English only
• Must have one of the following devices and/or consoles: Xbox, Playstation, Nintendo, Android device, Apple device, PC and/or Mac

Testing Pays $12/hour in your respective currency (Dollar, Euro or Pound) (you will be paid via PayPal)

Note: You don’t need to give us a resume, instead send us your favorite meme or gif.”

Click here for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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Work from Home Customer Experience Representatives – KeyMe is Hiring

by Chris Durst         Sept. 29, 2020

KeyMe, a company that provides “automated self-service key duplicating kiosks in over 4,000+ locations across the country including Bed Bath & Beyond, Kroger, Rite Aid, 7-Eleven, Menards, AutoZone, and many others,” continues to recruit remote Customer Experience Reps.

If you are an empathetic problem solver with customer service experience, you may want to check this one out. No college required, no state hiring restrictions listed.

Pay isn’t mentioned, though online reviews put it at about $15-$18/hr. The company does note a comprehensive benefits package. Openings appear to be full-time, but that’s not official.

Here’s what KeyMe has posted about this opportunity:

KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards. Fully automated self-service key duplicating kiosks can be found in over 4,000+ locations across the country in major retailers such as Bed Bath & Beyond, Kroger, Rite Aid, 7-Eleven, Menards, AutoZone, and many others.

Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts and re-keys to complex installations and custom jobs. All KeyMe locksmiths have extensive experience and are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMe’s smart routing gives customers the ability to monitor their Locksmith’s arrival, job progress, and receive instant receipts. KeyMe is providing unrivaled service quality, prices, and customer experience into the $12B/yr locksmith industry.

KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative and relaxed atmosphere where bright professionals work hard and enjoy what they do. With the added benefit of a friendly, flexible and creative working culture, you’ll be joining a forward-thinking, expanding team to continue opening doors for our customers.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

About the Role

KeyMe’s Customer Service team is the public face of a fast-growing key-copying and locksmith startup. We are currently seeking Customer Experience Representatives to join our team both remotely and on-site in Hebron, KY. This is a vital role as the CER is often the only person-to- person point of contact between KeyMe and our customers. In this role, you’ll handle a high volume of calls, online chats, and emails from new and existing customers. You’ll also be interacting with people who are in tough lockout situations who need fast, safe, and reliable help so empathy is an absolute must. The ideal KeyMe Customer Experience Representative is a problem solver, empathetic, patient, and loves to be of service.

What You’ll Be Doing

• Answering incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
• Keeping records of customer interactions, transactions, comments and complaints

How We Know You Can Do It

• Proven experience in providing excellent service to customers. Startup experience not required!
• Minimum 1-year experience in a call center environment or a satisfactory equivalent combination of education, training, and experience
• High School graduation or evidence of having satisfactorily passed a High School Equivalency Program
• You can think fast on your feet
• You love talking to people and can stay calm when our customers are not
• You know how to manage your time & multitask
• Availability for evening and weekend shifts
• Fluency in Spanish and English is preferred, but not required.
• Experience handling a high volume of calls and emails from customers or clients a plus
• Must be able to work nights, weekends and holidays
• Experience using Zendesk, Talkdesk, and/or Google Docs a plus

What You’ll Get

• Compensation package that includes base pay and stock options
• Health, dental, and vision insurance
• Remote budget to set up your home office and internet stipend
• 401K plan with match
• PTO
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Commuter Benefits

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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Love Fashion? Work from Home as a Chanel Customer Care Rep, Paid Virtual Training

by Chris Durst         Sep. 28, 2020

Work from Home Jobs – Chanel Customer Care Reps Needed – College Not Required 

VIPdesk Connect is seeking Elite Customer Service Reps (“Brand Ambassadors”) for Chanel, virtual training provided. Pay isn’t mentioned, but online reviews give an average of $16-$17/hr. for their Elite Brand Ambassadors.

This position involves, “providing an amazing customer experience for Chanel’s clients (customers) via phone, email, chat, SMS, and social media.”

Currently reside in AZ, CO, FL, GA, IL, IN, MD, NC, NJ, NM, NV, NY, OH, TN, TX, UT, VA, or WI.

SHARING IS CARING! If the company is not hiring in your state at this time, please be sure to share this post with those who may benefit!

Here’s a bit about the Chanel Elite Brand Ambassador position, from the job listing:

“The Elite Customer Care Representative – Fashion Specialist (Elite Brand Ambassador) is a passionate customer service professional dedicated exclusively to the Chanel customer care program and is responsible for providing an amazing customer experience for Chanel’s clients (customers) via phone, email, chat, SMS, and social media.

Essential Responsibilities include the following (but are not limited to):

• Thorough understanding of and certification in Fashion, Boutiques, Watches and Fine Jewelry
• Convey energy, excitement, authenticity, and a deep appreciation for the timeless elegance and beauty of Chanel, and proud to represent the brand
• Utilizes proactive and intuitive techniques to increase customer experience by providing suggestions for products that match interests and needs
• Ability to retain and convey thorough knowledge and benefits of Chanel’s products
• Confident and driven to find solutions to customers issues
• Applies high-quality customer service guidelines while servicing customers
• Monitor and return voicemail messages
• Thrive in an environment with high performance standards
• Communicate with customers and exhibit genuine empathy
• Embrace the commitment to customer service and nourishes brand loyalty
• Ability to accurately document customer interaction details with limited errors
• Utilize multiple service channels (email, chat, phone, text, etc.) to provide an outstanding customer experience

Requirements:

• Currently reside in AZ, CO, FL, GA, IL, IN, MD, NC, NJ, NM, NV, NY, OH, TN, TX, UT, VA, or WI
• Must have a home-office environment, wired internet connection, headset, webcam and a computer system that meets VIPdesk
• Connect policies and maintenance requirements
• Able to work weekends
• History of consistently meeting success metrics
• Mastery of program expectations and policies, ability to exercise independent judgment and discretion
• Superior verbal and written communication

• Able to type at least 35 WPM with proper spelling and use of grammar
• Flexible, adaptable, and willing to take on new challenges
• Able to use effective and probing questioning and listening techniques to identify customer needs
• Savviness and experience with technology is essential as multiple systems are in use
• Have experience with luxury brands and serving affluent customers preferred
• Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
• Have a genuine passion for fashion, fragrance, cosmetics and luxury goods
• High school diploma or equivalent
• Able to successfully pass a credit, criminal and employment reference security check

Preferred Qualifications

• Previous in-store fashion retail experience, ideally in luxury retail
• Working knowledge of Microsoft Office Suite
• Able to type at least 35 wpm with proper spelling and grammar
• Able to use effective and probing questioning and listening techniques to identify customer needs
• Able to learn and work independently and exhibit ownership as well as in a team environment

Training
New team members will attend training remotely via web cameras from secure, noise-free, distraction-free home offices that meet our requirements. ”

Click here for all open positions and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here

158 Remote Positions Now Available With USAA – Great Benefits

by Chris Durst          Sep. 24, 2020

USAA is the leading provider of financial planning, insurance, investments and banking for the military community – serving millions of military members and their families.

The company currently has 158 remote positions listed on their site.

They offer a great benefits package, including comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, their career path planning and continuing education will assist you with your professional goals, so you can grow with the company.

Positions fall into the following categories:

• Administrative Jobs
• Banking Jobs
• Corporate Functions Jobs
• Creative & Design Jobs
• Customer Service & Sales Jobs
• Data & Analytics Jobs
• Finance Jobs
• Financial Planning & Investments Jobs
• HR Jobs
• Insurance Jobs
• Internship Jobs
• IT Jobs
• Legal Jobs
• Marketing & Communications Jobs
• Project-Process Management Jobs
• Risk-Compliance-Audit Jobs

To see remote jobs, click here > then, enter the word REMOTE in the KEYWORD field > REMOVE any prefilled content from the LOCATION field, and click the SEARCH button. The jobs that appear will be those that allow you to work remotely (yes, even if there is a city and state listed).

 

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QUICK HIRE! Work at Home Fitness App Customer Support Agents

by Chris Durst            Sep. 24, 2020

The folks at Working Solutions just wrote us to say they have an “urgent need” for Customer Support Reps to service their well-known fitness client.

The company accepts independent contractors from all states except California, New York Pennsylvania and Washington.

Current and past agents with the company rate their experience with 4.7 out of 5 stars on Glassdoor. Along with feedback from RRRebels who work with Working Solutions, it seems that, overall, people are positive about contracting with the company.

Here’s what Working Solutions has posted about this opportunity:

“This is a remote, independent contractor position. Contractors are expected to provide elevated, high energy customer support and experiences through phone, email and live chat for an in-home fitness app company. You will interact with customers to identify and resolve their problems through hardware and software troubleshooting, while engaging directly and empathically.

Responsibilities:

• Practicing excellent verbal and written communication skills.
• Providing top-notch customer service skills while helping callers with their inquiries.
• Having a positive attitude; being flexible and adaptable to change.
• Researching, navigating and independently locating answers from webpages and resources in a variety of situations.
• Demonstrating a sincere desire to assist customers and put their needs first.

Qualifications

• 2+ years of experience in a high-volume, customer-service role (i.e. call center, retail or similar environment).
• Experience dealing with complex, high-pressured customer service situations.
• Excellent verbal and written communication skills, with the ability to multi-task.
• High degree of comfort working with software and technology to perform job duties.
• Flexibility to work any shift within client’s operating hours Monday – Sunday 7:30 am – 9 pm.

Independent contractors on this program will need to successfully pass a background check to work. This check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check.

We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your next steps toward working from home!

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* This article was originally published here

Work from Home for wrrk – Now Hiring 100 Seasonal Customer Service Reps in 13 States – $11-$12/Hr

by Chris Durst     Sep. 23, 2020

wrrk is recruiting 100 Seasonal Customer Service Professionals and they’ve expanded their hiring areas to include Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, and Oklahoma.

You may not have heard of wrrk, but it gets a decent 4.2 stars out of 5 in employee reviews on Glassdoor. Reviews mention friendly coworkers, good management, and flexible shifts. Of course, as with any company not all reviews are positive, and “your mileage may vary.”

The hourly rate is set between $11 – $12/hr.

Here’s what the company has posted about this opportunity:

“We believe that every company should have a world-class customer service organization.

So that’s what we built.

We hire and train the top 1% of customer service professionals. And then we work as a team to delight our clients’ customers together.

What you will be doing

• You will help customers via email, chat and phone troubleshooting their problems and answering their questions, to ensure that each customer has the best experience possible.
• You will work closely with wrrk management to identify ways that we can get better as a team.

About you

• You’re empathetic. You can easily put yourself in other people’s shoes. You genuinely care about helping people.
• You’re a strong written communicator. You can concisely and effectively relay information in written form. Almost everything at wrrk is done via written communication (both with customers and between teammates).
• You’re professional. In every interaction, even during highly challenging conversations.
• You’re dependable. You show up everyday for your customers and your team.
• You love solving problems. Every customer is different, many times radically so. You are passionate about being able to meet their specific needs, by determining the source of the problem and implementing the effective solution.

You must reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma.

About your Work Experience

• 1+ year in an online customer service role, helping customers via email, online chat, and/or phone
• 1+ year of call center experience
• Experience using customer service software i.e. Zendesk, Freshdesk, Livechat, Shopify, Magento
• Familiar with a metrics driven, fast-paced environment.
• Experience using online communication tools i.e. Slack, Skype
• Remote work experience is a plus
• E-commerce experience is a plus

Perks

• W2 employment (you are our teammate)
• Health benefits
• The flexibility of working from home
• Weekly, direct deposit payment
• Work with modern online businesses
• Extensive opportunities to learn from, and work with, awesome and talented teammates
• Career advancement opportunities. We’re a quickly growing company with ample roles and positions to grow into.

CLICK HERE and scroll down for full details and to apply. For more jobs and gigs like these, see our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page, and check your feed for our posts.

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* This article was originally published here

Work from Home for Non-Profit Organizations – 700+ Openings

by Chris Durst     Sept. 22, 2020

Many non-profit organizations have embraced the work from home concept. As a result, there’s a wide variety of jobs available in the non-profit sector at any given time.

One of our favorite sources for non-profit jobs is Idealist.org.

The Idealist.org site focuses on connecting people who want to do good (“Idealists”) with opportunities for action and collaboration. This includes posting job openings for thousands of nonprofits.

The openings can run from basic administrative support to senior management roles. The job selection is always changing, so if you don’t see something today that you like, be sure to check back later.

To see all of the remote positions currently listed, just follow these directions:

Click here, then make sure your location has not filled in automatically in the location field at the top right of the page. If it has, click the “X” in the box and it will automatically change to “Everywhere.” On the left of the page, under “Filters,” click on “Remote/On-Site” and select “Remote” in the drop-down menu. The site then searches automatically, and you should see 700+ openings on the right.

You can refine your search by selecting even more options from the menus on the left side of the page.

For more jobs and gigs like these, see our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page, and check your feed for our posts.

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The post Work from Home for Non-Profit Organizations – 700+ Openings appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

Work from Home as a U-Haul Roadside Assistance Agent – Part-Time With BENEFITS

by Chris Durst         Sep. 21, 2020

U-Haul has posted openings for work from home Roadside Assistance Agents. While you do NOT have to live in Arizona, you do have to be available to work AZ time hours.

In this role, you’ll be taking calls from U-Haul customers who encounter issues with their rented vehicle.

Here’s what the company has to say about this role:

“Do you enjoy working with people in a fast-paced environment? If so, consider a position as a Roadside Assistance Agent! This is a part time position – perfect for students, teachers or anyone else looking for a great summer job.

Roadside Assistance Agent’s take back-to-back calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers and roadside assistance service providers. U-Haul Roadside Assistance works hard to ensure our customer’s safety and experience is handled with professionalism, care and support. At times, unexpected hurdles arise that warrant our Roadside Assistance team to step in and guide our customer back en route to their destination.

Agents are expected to follow established methods and procedures, handle all calls expediently and efficiently, meet all quality-related metrics and goals, and above all act in a courteous and friendly manner while serving the customer.

This job might be for you if:

• You enjoy helping people and problem-solving.
• You like a fast pace starting day one and staying busy every day.
• You enjoy working closely with your manager and receiving daily feedback.
• You are comfortable learning and using multiple computer programs.

U-Haul offers its Center Support Agents:

• Train and work from home – various schedules!
• Contact center career path available including work from home!
• Hourly base, no bonus.
• Opportunity for base pay merit increases based on performance
• Part-time benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan

Minimum Qualifications:

• Basic keyboarding and computer skills.
• Ability to navigate and use multiple computer programs at once.
• Excellent verbal communication and listening skills.
• Clear speaking voice.
• General knowledge of U.S. geography.
• Willingness to incorporate feedback to constantly improve performance.

Training and Education Explained:

• Fast-paced, hands-on education working with your manager from day one.
• Self-paced education at our very own U-Haul University online.
• Learn and begin performing some of your job duties with customers the first week.
• Build on your skill-set through on-the-job, continued education.
• Begin performing additional job duties with the customer as you learn them.

Scheduling Requirements

• Total number of hours scheduled each week will be based on business need.
• Be available to work between 12 pm – 8 pm (all in Arizona time).
• We need you to work at least one weekend day. If you want to work both that’s great!
• Working holidays is required. We are open and customers need our help.

A note about how we schedule: Availability to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if availability to work does not align with the needs of the business the result may be less hours scheduled.

The following is required to work from home:

• You must have a quiet, private work area.
• Dependent and child-care arrangements must be made as if you were working at a U-Haul site.
• All work duties including education must be performed at your home address.
• If you want to switch or substitute computers at any time, manager approval is required in advance.”

CLICK HERE for full details and to apply. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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The post Work from Home as a U-Haul Roadside Assistance Agent – Part-Time With BENEFITS appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

Make $16-$18/Hr Working from Home as a Jewelry Customer Experience Agent – Seasonal

by Chris Durst       Sep. 21, 2020

Brilliant Earth, an online jeweler with a goal of, “creating a more sustainable, transparent, and compassionate jewelry industry,” is seeking Seasonal Customer Service Experience/Call Center Agents.

These full-time positions are expected to run from 10/26/20 – 12/31/20 (they are closed on Thanksgiving Day and Christmas Day) and the hours covered by Agents are from 8 am – 7 pm PST, 7 days a week.

The hourly pay rate for this role is $16-18, depending on geographical location, as well as a potential for a bonus at the completion of the contract.

Here’s what the company has posted about these roles:

“Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect, and encouragement is fostered by celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

The Customer Experience team operates in a fast-paced environment and is the engine which drives our company. As a team member during the busy Holiday season, you will have the opportunity to create personalized experiences and resolve customer inquiries while sharing in the happiest moments of our customers’ lives.

About the role: 

Our Customer Experience Agents are dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Agent will be responsible for guiding the customer through product and order inquiries, utilizing our multi-line phone system. You will spend the majority of your day taking a consultative approach towards customer inquiries, via phone, regarding our luxury product line. The main objective of this position is to assist customers in their purchasing process and ensure positive customer experiences.

This is a Contract, Seasonal, Remote position, expected duration from 10/26/2020 until 12/31/2020. Applicants should be available to work full-time (30-40 hours per week) for the entire duration of the contract. The Agent team is staffed from 8 am – 7 pm PST, 7 days a week. Please indicate via the application which shift(s) you are available. We are closed on Thanksgiving Day and Christmas Day.

This is an hourly role, with pay rate between $16-18, depending on geographical location, as well as a potential for a bonus at the completion of the contract. Due to the temporary nature of this assignment, you are ineligible to receive company benefits.

What you’ll do:

• Create memorable and personalized experiences for Brilliant Earth customers by responding to customer inquiries through phone calls.
• Manage, maintain, and close inbound phone tickets in a high-volume capacity.
• Utilize customer service strategies and forward-thinking problem-solving techniques to effectively assist and guide customers.
• Communicate with and support the customer experience team to help execute multiple processes and successfully complete orders.
• Uphold a high level of professionalism to create a truly one-on-one ecommerce experience reflecting our luxury brand and product quality.
• Maintain demonstrated responsibility and accountability for meeting individual and team goals while exceeding customer expectations.

You’re a great fit if you have:

• Robust customer service skills and experience working in a fast-paced ecommerce or contact/call center environment
• A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction
• Ability to pay close attention to details
• Excellent, professional verbal and written communication
• Robust computer and phone skills – experience with a CRM system, managed multi-line phone system, or customer focused channel software system, preferred
• A demonstrated and successful history of working in a fast pace, high volume work environment
• Exceptional time management skills, accountability, and an ability to adapt quickly in a flexible work environment
• A team-oriented mindset with an ability to work collaboratively and think critically
• Interest in socially and environmentally responsible organizations and products

Additional Requirements:

• U.S. Resident
• Technical Requirements: 2 Monitors, Windows 10, 8 RAM, Noise canceling headset
• Internet Requirements: Hardwired, Broadband Internet, at least 10Mbps. Access to router to make configuration adjustments.
• Remote Work Requirements:
  • Distraction-free, safe & secure designated home workspace
  • Available to work with managers, co-workers and customers during assigned work hours via phone, email and instant messaging system

What you can expect from us:

We look forward to reviewing your application! After review, we will send an additional online exercise to complete, which takes no more than 45 minutes. After receipt, a member of our recruiting team will reach out to schedule a call to further discuss your qualifications and experience.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here