Not a Morning Person? Here’s a 2:30- 11:00pm Work from Home Customer Service Role

by Chris Durst      Apr. 18, 2023

PAR Tech ,a restaurant technology company, has posted a work from home Customer Service Rep role with Tuesday – Saturday 2:30- 11:00pm ET hours.

Applicants do not have to have a college education, but should have at least one year of customer service experience.

These are United States positions and no state hiring exclusions are noted in the job posting.

Past and current employees give PAR Tech a 3.9 out of 5 star rating and the majority would recommend the company to their friends.

Pay rate is not noted in the job posting.

Here’s what the company has posted about this opportunity:

“We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

Customer Service Representative

SHIFT: Tuesday – Saturday 2:30- 11:00pm ET

Why We Need You

• Responsible for the transaction processing associated with the operation of the Customer Service Communications Center and the Field Service organization.
• Monitoring the notification of Field Service personnel and communicating any issues to CSCC management.
• Screening and routing of telephone calls from customers and employees, and filing.
• Must be able to work a variety of shifts, including weekends and holidays
• Logging all customer issues in the Service Management System.
• Maintaining housekeeping standards.
• Conducting customer satisfaction surveys; update current job skills regularly; ability to perform to defined standards and carry out special work assignments.
• Work in a team environment while participating as a team member focused on continuous improvement and total customer satisfaction.
• Mentoring and training new Customer Service Representatives
• Provide information to all customers when required.
• Analyze the urgency of a customers’ problem; interface with all customers, which requires tactful and discreet communications skills.
• Additional contacts are PAR and third-party service management and field engineers.

What We’re Looking For

• High school diploma or equivalent.
• One year of customer service experience.
• Experience in dealing with multi-line and heavy phone volume.
• Advanced typing and basic computer skills.
• Excellent communication skills.”

CLICK HERE for full details and to apply and SCROLL DOWN. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post Not a Morning Person? Here’s a 2:30- 11:00pm Work from Home Customer Service Role appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here