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by Chris Durst Apr. 7, 2025
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CareCentrix, a home health care services company, has posted a Remote Patient Billing Representative job to their careers page.
This job starts on APRIL 28, 2025 – apply quickly!
In this role, you will “research, resolve, and document approximately 30-35 inbound calls per day from patients, providers and health plan companies. You will respond to patient needs and help educate the patient in the role CareCentrix plays in their care.”
Applicants should have at least a high school diploma or GED; a minimum 1 year Customer Service experience in a call center environment; experience working in the healthcare or medical industry; at least 1 year of billing experience preferred; and intermediate keyboarding abilities (at least 30 WPM, data entry while active listening); basic PC & search engine abilities.
The posted pay rate is $17.50/hour + incentive bonus opportunities.
The company also offers a comprehensive benefits package.
Concentrix also has a relationship with PayActiv – enabling you to access your earned income in between pay checks.
Following are excerpts from the Remote Patient Billing Representative job posting:
As a Patient Billing Representative, you will research, resolve, and document approximately 30-35 inbound calls per day from patients, providers and health plan companies. You will respond to patient needs and help educate the patient in the role CareCentrix plays in their care.
Hiring for multiple positions!
- Location: 100% Remote
- Start Date: Monday, 4/28th, 2025
- Starting Pay: $17.50 / hour + monthly bonus incentives
- Training & Nesting Period: 4 to 6 Weeks
- Training & Nesting Hours – Monday – Friday 8:00am – 4:30pm EST
- Shift After Training – Monday – Friday 9:30am – 6:00pm EST
Responsibilities
In this Job you will:
- Investigate payment status/inquiries to determine patient out of pocket financial responsibility.
- Collect outstanding balances and offer patient’s payment help through various financial options.
- Answer billing questions (explanation of benefits, balance, payments, and benefit information).
- Ensure prompt, efficient and accurate call resolution.
- Escalate patient issues and concerns as needed.
This job is for you if:
- You enjoy working in a high-volume call center environment.
- You can gain/build instant rapport with people over the phone.
- You can demonstrate empathy and the patience to deal with difficult callers or complex requests.
- You are detail oriented and able to problem solve.
- You can comply with all company policies, including HIPAA/PHI policy.
- You strive to meet/exceed individual performance goals in the areas of: Call Quality, Adherence, Attendance and other Contact Center objectives.
- You are fun to work with! We are looking for team members who bring joy to the work they do.
Qualifications
You should get in touch if you have:
- High School Diploma or GED.
- Minimum 1 year Customer Service experience in a call center environment.
- Minimum 1 year of experience working in the healthcare or medical industry.
- Minimum 1 year of Billing experience preferred.
- Ability to navigate dual monitors and multiple applications.
- Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening).
- Basic PC & Search Engine abilities (for example: use the mouse to click, troubleshooting, working with Microsoft Office, opening a browser, typing in URLs in the right location, bookmarking a site, and navigating the use of back/forward buttons).
What we offer:
- Starting Pay for external hires is $17.50 / hour + Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
- Full range of benefits including Health, Dental and Vision with HSA
- Employer Contributions and Dependent Care FSA Employer Match
- Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more
- Advancement Opportunities, professional skills training, and tuition /exam reimbursement
- PayActiv – access earned income in between pay checks
- Walgreens Discount – receive up to 25% off eligible items
- Great culture with a sense of community
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply for this Remote Patient Billing Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
The post Remote Patient Billing Representative – $17.50/Hr. + Incentives, Benefits appeared first on Rat Race Rebellion.
* This article was originally published here