$1,000 Sign-On Bonus, $15/hr. – Customer Care Reps – 10 States

by Chris Durst       July 30, 2021

Atlantic Broadband has posted openings for Work from Home Customer Care Reps.

If you live in Connecticut, Delaware, Florida, Pennsylvania, Maine, Maryland, New Hampshire, South Carolina, Virginia, or West Virginia, and have customer service experience, read on (and/or share with friends and family who may be interested).

Pay is listed at $15 per hour and the company is offering a $1,000 sign-on bonus.

Here’s what the company has posted about this opportunity:

“Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile, dedicated, problem solvers.

Time Type: Regular

Job Description :

• $1,000 SIGN ON BONUS!
• $15 HOURLY WAGE!
• Work From Home!
• Customer Care Representative

Customer Care Representatives are Atlantic Broadband’s personal experts on the other end of the phone line for our customers whether they have questions on their bill, have service issues or are looking to add digital cable, digital home phone or internet services. If you are a pro at building relationships, have a desire to keep up with the latest technology and gadgets, and like to work in a team environment, this career is for you.

Responsibilities:

• Handle complaints concerning billing or services rendered, referring complaints of service failures to designated departments to seek resolution.
• Achieve proficiency in providing customer support for service complaints within a required time frame.
• Answer questions regarding services and products; receive telephone calls from cable customers to discuss billing questions and service concerns.
• Handle customer needs and promote cable services to existing and new customers with tact and courtesy.
• Place new installation orders, service orders for disconnects and service changes generated from the customer.
• Responsible for researching customer complaints and processing billing adjustments by inputting credits or other adjustments into the computer records for customer accounts.
• Handles customer calls via phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
• Solicits sale of new or additional services.

Experience:

• One year call center/customer care or other related customer contact experience preferred.
• Basic computer/keyboarding skills.
• English/Ability to speak fluent Spanish

Education Requirements:

• High school diploma or general education degree (GED) necessary.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here