Wednesday, August 30, 2023

$20/Hr., Computer Provided, Benefits – Work from Home Fraud Review Specialist


by Chris Durst       Aug. 30, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Gametime is recruiting work from home Fraud Review Specialists to process chargeback disputes and review orders that have been declined for fraud.

Pay is listed at $20/hr.

Equipment provided.

No college required.

Applicants should have excellent written and verbal communication skills and strong attention to detail.

Pay is listed as $20 per hour, and the company offers a comprehensive benefits package.

No state hiring limits are noted in the job description. But the company lists the following hiring states in the actual application: AZ, CA, CO, DC, FL, GA, ID, MI, MN, NC, ND, NV, NY, OH, OK, OR, TN, TX, VA, WA, WI, WV and WY.

Here’s what the company has posted about this opportunity:

Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated.

What You’ll Be Doing:

  • Resolve ticket purchasing issues as related to Fraud.
  • Identify causes of wrongful cancellations or other undesirable situations for our Fans
  • Document actions, processes, and policies around fraud detection and ticket procurement.
  • Provide information to the dispute team to successfully resolve ticketing issues.

Required Skills, Education, and Experience:

  • Strong verbal and written communication skills
  • Attention to detail
  • Ability to manage varying workloads and deadlines

What We Can Offer:

  • Flexible PTO
  • Equity
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • 401K, HSA, pre-tax savings programs
  • New equipment setup provided
  • Diverse Family-forming benefits through Carrot Fertility
  • Wellness programs
  • Tenure recognition

$20 – $20 an hour

At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $20/Hr., Computer Provided, Benefits – Work from Home Fraud Review Specialist appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Tuesday, August 29, 2023

$17.50-$19/Hr. – Work from Home Customer Service Rep II with MAPFRE – Benefits from Day One


by Chris Durst      Aug. 29, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

MAPFRE, a multinational insurance company, has posted a work from home Customer Service Rep II position.

There is a paid training period of 6-7 weeks.

This is a full-time, Monday through Friday, first shift position.

Starting pay is listed as $17.50 – $19 /hour, depending on experience.

Benefits from day one.

Accepting applicants from anywhere within the United States.

Here’s what the company has posted about this opportunity:

Here at MAPFRE we pride ourselves on our employees talent, commitment and ability to innovate with purpose. We recognize the value that our Customer Service team brings to MAPFRE and are looking to hire individuals who embody these qualities every day!

As one of our Customer Service Representatives, you will play a vital role in delivering an exceptional customer experience to our customers and agents. If you are passionate about working with customers and ensuring they have the best experience possible through real life interactions, this is the perfect position for you! As a Customer Service Representative you will act as a key resource which includes responsibilities in answering calls for billing and functions for all products, lines of business and affiliates and coordinating first notice of loss claims.

CALL CENTER BILLING or FNOL EXPERIENCE PREFERRED

This position pays $17.50 – $19 / hour to start, depending on experience

Comprehensive benefits as of Day One

Bilingual (Spanish/English) skills are preferred

Ongoing Monthly Classes

Schedule/Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. (Eastern) while in training (approximately 6-7 weeks).

Once training is complete, regular work schedule will be: Monday through Friday, 9:30AM to 6:00PM (Eastern). In addition, this position requires some Company holidays to be worked.

Requirements

Education:

  • High School Diploma, or equivalent

Experience:

  • 1 – 3 years of experience in a customer service role
  • Ability to make good business decisions without guidance, but escalating when needed
  • Strong sense of accountability
  • Proven ability to problem solve
  • Strong communication skills
  • Ability to be on the phone for extended periods of time
  • Ability to take constructive feedback from both peers and Supervisors
  • Ability to use basic computer commands and proficiency
  • Willingness to learn different software packages

Training – In addition to 2 weeks of classroom and peer training, we provide ongoing support and coaching to our trainees.

Amazing Benefits – We offer competitive wages and benefits including Health, Dental, Vision, Life, PTO (Paid Time Off), Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Individual Development Plans, Career Paths, Volunteerism Opportunities, and flexible work schedules.

We are offering fully remote positions from anywhere within the US or a Hybrid schedule (3 days in office/2 days remote) in our Webster, MA office

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $17.50-$19/Hr. – Work from Home Customer Service Rep II with MAPFRE – Benefits from Day One appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Saturday, August 26, 2023

22 Legitimate Transcription Jobs From Home

If you’re searching for an online typing job, transcription is one work from home job where people convert their skills into dollars. In this post, you’ll learn everything you need to know about working from home as a transcriptionist. We also have a big list of transcription jobs you can do from home to make […]

The post 22 Legitimate Transcription Jobs From Home appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

Friday, August 25, 2023

“We Got Hired!” Congratulations to RRR Job Finders!

By Mike Haaren & Chris Durst – Founders, Rat Race Rebellion — Aug. 25, 2023

“We Got Hired!” – Congratulations to RRR Job Finders! 

Please join us in congratulating RRR job finders! We’ve excerpted some of their messages below.

Thank you all again for emailing us and posting to our Facebook page! Thank you for the referrals, too — and the pats on the back! They mean a lot to us here!

If you have an “I got hired” story you’d like to share, write us at success@ratracerebellion.com. If not, we hope you get good news soon! ~ Chris & Mike



I saw the position posting for Thrivent and jumped right on it. Within a week and a half, I had my initial screening interview. Within half a week from that, my full interview, and two days later, I was offered the position and accepted! Thank you, RRR!! I would not have done it without you!!

Debbie C.

 

I recently got hired for Carenet Healthcare and I am so excited, I have been searching for a while. Thank you so much Rat Race Rebellion for making the work from home job search much easier for people like me.

Barbara H.

 

I finally got an offer from Cigna/eviCore healthcare! I started training class July 10, 2023 and absolutely love it! Thanks RRR!

Kristen P.

 

I start with Conduent on August 11th and I couldn’t be more excited!! Thank you RRR!!!

Kelly B.

 

I got hired with CVS remote. What a dream come true. I’ve told so many people about RRR and also, Ohio Means Jobs. Thank you so much.

Cindy Y.

 

I was hired by CONDUENT in 2021 and in 2022 from RRR but had to resign both times due to severe health issues that didn’t allow me to finish training. Then this month I was hired by CONDUENT again and by SUTHERLAND at the same time. Both through RRR. 

Audrey D.

 

After a lengthy search for a secure remote position with a fantastic company, I landed a role as Advisor II with Concentrix. The interview process was a bit lengthy but definitely worth it. The pay is excellent, benefits begin after 90 days, and training starts on August 1st. Thanks so much for all you do!!

Jasmin G.

 

Sorry I didn’t let you know sooner, I’m approaching my one year work anniversary with United Healthcare. Work from home, remote position with great benefits and schedule! Thanks Rat Race Rebellion!

Rachel

 

While I was hired 2 years ago now, I found the perfect ‘work from home’ at Hallmark for my ‘retirement’ job through ya all! I started [the RRR work at home job-finding course] training modules, which are awesome, heard about Hallmark in that and sure enough the openings they had fit my geography desires and the hours are just right!!

I’ve referred RRR to alot of folks, too! Great job on all fronts RRR!!

Thankful for ya’ll,

Charlie P.

 

Thank you for your time and energy spent searching these jobs. I am proud to say I am almost 1 year with the Cigna Group.

Paige J.

 

Just wanted to share. I was hired for CVS customer service. They have flexible schedules that work perfectly for me. Thank you guys for all you do.

Rachel B.

 

Hello! I recently signed up for your newsletter and I’ve already scored a side gig through Study.com! Thank you RRR. 🙂

Abbi D.

 

I was hired at CVS/Aetna and I love my job & the people, all thanks to you.

Cindy Y.

 

I’ve been subscribed to your website for over a year now and I finally got 3 offers. One with Anthology, Conduent and ActivEngage. I appreciate you guys always keep us up to date on new WFH opportunities.

Lana M-J

 

I applied at HealthAdvocate in Mid July. I was actually offered a position that wasn’t listed due to my experience and given a higher salary. I firmly believed that Rat Race Rebellion enabled me to stay on top of open positions and to apply quickly! Thanks for all you do!

Chrissy S .

 

I got an offer from Conduent and then the next week I got another offer from Conduent for a higher paying position so thank you for the help finding this great opportunity!!!

Kathleen T.

 

I got hired at Conduent. I just got the job offer yesterday. I can’t wait to start. Thank you Rat Race Rebellion!!

Heather D.

 

I just got hired with Williams-Sonoma and I start on Monday! I’ve been following your blog for years and have also been hired by Telus International. What a wonderful blog.

Bianca M.

 

I applied for a position from Rat Race Rebellion and got hired. Actually started on 10/21/2022 and am still working here. World Travel Holdings.

Celeste L.

 

After putting in 10-15 apps and 3 months later, I got hired in March 2023 with Sitel/Foundever! Since being hired, I’ve moved up in the company, from Turbo Tax to Intuit Quickbooks Time, and got a raise! Thank you so much RRR, I refer your website to all my friends family and customers! I live by your website when job hunting!

Beth C.

 

The post “We Got Hired!” Congratulations to RRR Job Finders! appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Wednesday, August 23, 2023

$18-$25+/Hr. + Benefits – Work from Home Data Entry for Marriott


by Chris Durst      Aug. 23, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Marriott International, the world’s largest hotel company, has posted a work from home Data Entry Clerk opportunity to their careers page.

In this role, you would enter and locate information in the company’s systems.

While the pay rate is not noted for all states, those that are listed pay in the $18-$25.20 per hour range.

Additionally, the company has a comprehensive benefits package.

Hiring in the United States. No state hiring exclusions are noted in the job listing.

Here’s what the company has posted about this opportunity:

  • Enter and locate work-related information using computers and/or point of sale systems.
  • Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print).
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness.
  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.

  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

CRITICAL TASKS

Policies and Procedures

  • Maintain confidentiality of proprietary materials and information.
  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.

Communication

  • Talk with and listen to other employees to effectively exchange information.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

  • Comply with quality assurance expectations and standards.

Physical Tasks

  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Computers/Software

  • Transmit information or documents using a computer.

CRITICAL COMPETENCIES

  • Analytical Skills
  • Computer Skills
  • Learning

Interpersonal Skills

  • Team Work

Communications

  • Communication
  • Listening
  • Applied Reading

Personal Attributes

  • Dependability
  • Integrity
  • Positive Demeanor

Organization

  • Detail Orientation

General Administration

  • Typing
  • Computer Software
  • Microsoft Office

PREFERRED QUALIFICATIONS

Education

  • High school diploma/G.E.D. equivalent

Related Work Experience

  • At least 1 year of related work experience

Supervisory Experience

  • No supervisory experience is required

California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Colorado Applicants Only: The pay rate for this position is $18.00 per hour.

New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.04616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $18-$25+/Hr. + Benefits – Work from Home Data Entry for Marriott appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Monday, August 21, 2023

$16.75 – $21.84/Hr., Benefits, Computer Provided – Work from Home as a Customer Care Specialist for a Healthcare Giant


by Chris Durst       Aug. 21, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

NOTE: These roles generally fill very quickly. Apply or share asap if interested!

Cardinal Health is a multinational health care services company, and “the 14th highest revenue generating company in the United States.”

The company has posted openings for work from home Customer Care Specialists. You’d be answering calls from customers for orders or reorders of medical supplies.

A computer is provided. No state hiring limitations listed; no college required.

The pay range is $16.75 – $21.84/hr, plus shift differentials. Among the benefits are health insurance, 401k contributions, paid time off and vacation.

Here’s what the company has posted about this opportunity:

What Customer Operations Support contributes to Cardinal Health

Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.

Qualifications:

  • High school diploma, GED or equivalent, or equivalent work experience, preferred
  • 2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
  • Previous experience working in a remote/work from home setting is preferred
  • Prior experience working with Microsoft Office is preferred
  • Prior experience working with order placement systems and tools preferred
  • Customer service experience preferred
  • Root cause analysis experience preferred
  • Familiarity with call-center phone systems preferred
  • Excellent Phone Skills with a focus on quality
  • Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA

Responsibilities in this Role:

The Customer Care Specialist operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.

  • Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
  • Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers
  • Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
  • Operate company provided hardware and navigate multiple computer programs throughout the day to address customer’s concerns
  • Consults with Supervisor or Team Lead on complex and unusual problems
  • Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
  • Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
  • Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
  • Explain our products and offerings to our customers to ensure compatible with customer conditions
  • Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
  • Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times

SHIFT: Your new hire training will take place Monday-Friday, 8:30am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday workday will receive a shift differential of $1/hr. Agents assigned a shift that ends at or after 8pm, will receive a shift differential of $2/hr.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.

REMOTE DETAILS: You will work from home, full-time.

As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.

Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable.

If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.

  • Download speed of (25Mbps – Minimum) but (50Mbps – Recommended) if nobody else at home streaming.
  • Upload speed of (10Mbps – Recommended)
  • Ping Rate Maximum of 30ms (milliseconds)
  • Hardwired to the router
  • Surge protector with Network Line Protection for CAH issued equipment


WHO WE ARE:

Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

BENEFITS:

  • Medical, Dental and Vision coverage starting Day 1
  • 401K match program starting Day 1
  • 23 days of Paid Time off after 90-day probation period
  • Health savings account (HSA) & Flexible spending accounts (FSAs)
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Anticipated salary range: $16.75/hr – $21.84/hr

Bonus eligible: No

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $16.75 – $21.84/Hr., Benefits, Computer Provided – Work from Home as a Customer Care Specialist for a Healthcare Giant appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Sunday, August 20, 2023

9 Consignment Shops for Selling Stuff Online and In Person

Are you searching for places to sell your old stuff? Here are nine consignment shops worth exploring! Are you looking for a way to get rid of some of your unwanted stuff and make some extra money? While having a garage sale may be a reasonable idea, you can’t really influence who chooses to stop […]

The post 9 Consignment Shops for Selling Stuff Online and In Person appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

Friday, August 18, 2023

Rev Review: How Much Money Can You Make on Rev?

Considering working from home as a transcriptionist? If you can type well and accurately, you may be the perfect fit for this flexible work-from-home job. As you start to search for legitimate transcription jobs that you can work from home, you’re bound to come across Rev.  Rev is an option that many new and intermediate transcriptionists […]

The post Rev Review: How Much Money Can You Make on Rev? appeared first on The Work at Home Woman | Legit Work From Home Jobs.



* This article was originally published here

Wednesday, August 16, 2023

$55,000 – $75,000/Yr. – Working at Home for This Snoop Dogg-Funded Cannabis Tech Company


by Chris Durst       Aug. 16, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

UPDATE!! And BAM! Just like that, this one has now received all of the applications they need. Good luck to all who applied. If you didn’t get in, hop over to today’s job leads to see other great job leads.

Dutchie, a tech company that powers cannabis dispensary operations, has posted a work from home Customer Success MANAGER job.

According to the company, “Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.”

In this role, “…master the ability to navigate objection handling, critical conversations, churn mitigation, and use deep product knowledge to engage and train customers for new markets.”

Compensation range is $55,000 – $75,000 annually, and benefits include full medical, dental, vision, equity packages, and more.

No state hiring restrictions mentioned, no college required.

Here’s what the company has posted about this opportunity:

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About This Job

Dutchie is seeking a dedicated Customer Success Manager (CSM) to specialize in our SMB client base. As a CSM, you will play a crucial role in the success of over 1200 dispensary retailer partners.

As a CSM, you will be focused on overall client retention, churn mitigation, product training and feature usage as well as new account and market launches.


What You’ll Do…

  • Master the ability to navigate objection handling, critical conversations, churn mitigation, and use deep product knowledge to engage and train customers for new markets
  • Utilize a queue-based model triggered by inbound client engagement, client email or reactive engagement strategies
  • Demonstrate a strong sense of ownership for customer inquiries, show empathy, and keep the customer informed on the status of assigned requests
  • CSM drives each case assigned to complete resolution
  • Work cross-functionally to serve as the voice of the customer internally and drive resolution of issues and churn
  • Supporting new account launches by aiding and assisting in client trainings; including new markets
  • Focus on improvement and adherence to processes and procedures
  • Work towards hitting KPIs outlined
  • Constantly live ALL Dutchie Core Values and CSM operating principles to the fullest extent

What You Bring…

  • Technical Support or Customer Success Experience: A minimum of 2+ years of experience in technical support or customer success roles, with a proven track record of successfully resolving complex problems for customers.
  • Demonstrated experience in customer-facing positions, showcasing the ability to engage effectively with clients, build strong relationships, and ensure customer satisfaction.
  • Strong familiarity in SaaS environments.
  • A deep commitment to embody and represent Dutchie’s core values in all interactions, including integrity, excellence, and teamwork.
  • An understanding of the nuances and intricacies of the cannabis industry is highly desirable. Familiarity with the challenges that our dispensary partners may encounter will enable you to better address their needs.
  • Strong empathy and active listening skills are essential to comprehend customer concerns and provide effective solutions to their challenges.
  • Proven ability to collaborate with cross-functional teams, internally and externally, to address customer issues and drive positive outcomes.
  • Track record of achieving and surpassing key performance indicators (KPIs) related to customer success, retention, and satisfaction.

It’s a bonus if you have…

Start up experience

You’ll Get…

Cash compensation range: $55,000 – $75,000 USD annually

In addition to cash compensation, our total rewards package includes:

  • Full medical benefits including dental and vision plans to ensure you always have the best care.
  • Equity packages in the form of stock options to all employees.
  • Technology (hardware, software, reading materials, etc..) allowance
  • Flexible vacation and sick days

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

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The post $55,000 – $75,000/Yr. – Working at Home for This Snoop Dogg-Funded Cannabis Tech Company appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Tuesday, August 15, 2023

$20-$24/Hr. – Entry Level Work from Home in Rocket Money Cancellations


by Chris Durst       Aug. 15, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Rocket Money has posted a work from home Operations Associate, Cancellations opening to their careers page.

This is an ENTRY LEVEL role that will involve managing your daily workload and quickly and efficiently resolving customer requests.

The pay range is listed at $20-$24 per hour depending on knowledge, skills, and experience.

Rocket Money also offers a fairly comprehensive benefits package.

Hiring in the United States, no state hiring exclusions are noted in the listing.

Here’s what the company has posted about this opportunity:

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

This will be an entry level role and we highly encourage people that are new grads or just starting out their career to apply!

ABOUT THE ROLE

  • Develop, maintain, and execute processes that provide key services to users
  • Prioritize multiple queues and manage daily workflow to ensure requests are resolved quickly and efficiently
  • Resolve unique situations and improve workflows to account for new or uncommon issues
  • Ensure positive user experience by determining when additional information is needed or troubleshooting breakdowns in processes

ABOUT YOU

  • Detail-oriented – you’re not scared to sift through large amounts of data
  • Team player – comfortable taking direction and communicating with the team
  • Organized – able to juggle multiple processes with accuracy and timeliness
  • Computer skills – comfortable and efficient navigating through a variety of tool

WE OFFER

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks, & Coffee
  • Commuter benefits

Additional information: Salary range of $20 – $24/hour. Base pay offered may very depending on job-related knowledge, skill, and experience.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

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The post $20-$24/Hr. – Entry Level Work from Home in Rocket Money Cancellations appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

Saturday, August 12, 2023

Help Keep Students Safe Online – Work from Home as a Content Reviewer for Gaggle


by Chris Durst             Aug. 12, 2022

Cyberbullying, threats of violence, drug use, suicidal intentions… we’ve all seen the news stories about how badly things can go for kids when things go sour on the internet.

In this role, you can help keep students safe online. Set your own schedule, “minimum 10 hrs. per week.”

Gaggle monitors K-12 student email and other communications for content of concern to schools and parents. Gaggle hires people to work from home to do the monitoring.

No state hiring restrictions mentioned, no college required.

This is a lower-paying job (we’ve heard the pay is about $10/hr.). On the flip side, it can get cashflow going and provide the work from home experience that many hirers prefer. As always, it depends on your unique needs.

Here’s what the company says about the openings:

Gaggle is seeking Independent Contractors for temporary, non-renewing contract positions monitoring online student activity. This contract work allows you the flexibility to work within the constraints of your own schedule. The choice is yours, work when it works best for you! The Gaggle Safety Management department offers a 24×7 service that is used to identify and uncover drug use, bullying, threats of school violence, teen depression, suicidal intentions, and abusive domestic situations of students in grades K-12 through various forms of communication. As an Independent Contractor, you would be supporting Gaggle’s work in making a positive impact to the lives of K-12 students.

Responsibilities:

  • Monitor and analyze student activity to identify potentially inappropriate usage including words, phrases, statements, and images within email, Google Drive, Microsoft OneDrive, and more
  • Quickly and efficiently process at least 250 items per hour, while maintaining a high level of accuracy
  • Escalate questionable findings further through the Gaggle Safety
  • Team for additional in-depth analysis
  • Communicate and collaborate via chat with a nationwide team
  • Additional tasks as assigned

Requirements:

  • Experience using various computer and web-based applications in a professional environment
  • Interest and enthusiasm for reading, as the position requires focused attention to reading various lengths of content
  • Ability to delineate between potentially harmful student matters and harmless situations
  • Experience with tech and social media culture
  • Knowledge of trends and slang used by children and teenagers to help identify potential issues
  • Ability to exhibit tolerance of and respect for others’ opinions
  • Strong communication skills
  • Adaptability to change
  • Ability to work independently; experience working as an Independent Contractor preferred
  • Access to high-speed internet (satellite is not acceptable)
  • Access to a computer, chromebook, or laptop (tablets/phones are not acceptable)
  • Experience with Slack or other business-based chat applications is a plus

Additional Considerations:

  • The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary
  • This Independent Contractor role is not an employee role, and is not eligible for benefits or overtime pay
  • Contracts can be terminated at any time
  • There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above
  • May be eligible for additional contract opportunities after reaching 30 hours
  • This contract requires you be able to view content of a sensitive nature, including exposure to graphic content that may contain nudity
  • Because Gaggle strives to enter into contract agreements with Independent Contractors who contribute to Gaggle’s mission of student safety, criminal background checks are required for all prospective Independent Contractors – this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check
  • Background checks are conducted annually while contract is active

Diversity, Equity, and Inclusion:

At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We’re committed to maintaining an inclusive environment with equitable treatment for all.

CLICK HERE for full details and to apply. For more jobs like this, see our Daily Jobs & Gigs page. To be the first to hear about jobs we post, like our Facebook page. Good luck in your work from home goals!

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The post Help Keep Students Safe Online – Work from Home as a Content Reviewer for Gaggle appeared first on Work From Home Jobs by Rat Race Rebellion.



* This article was originally published here

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