Remote Community Engagement Specialist for a Large-Scale Events Company – Up to $55K/Yr.

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by Chris Durst       July 31, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Eventeny, a company that manages large-scale events, has posted a Remote Community Engagement Specialist role to their careers page.

The pay rate is $45,000 – $55,000/hr. Benefits included.

No educational requirement is mentioned. No state hiring exclusions are noted.

In this customer service role you’d be assisting Eventeny customers to help their events be as successful as possible.

This is a full-time job, with the general schedule 9am-5pm EST, Monday through Friday.

Here’s an excerpt from the Remote Community Engagement Specialist job posting:

Overview

As a member of the Customer Success team, you’ll be crucial in providing excellent service to our ecosystem of customers as well as creating, growing, and maintaining close relationships with our top customers to ensure their events are as successful as possible. This role requires a lot of customer interaction and communication.

This is a full-time, salaried position. The Community Engagement Specialist will have a work week of Monday – Friday, with a general expectation of being available during “normal” business hours (9am – 5pm EST) and minimal time on nights and weekends if an event is live.

Here’s what you’ll do

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through email, phone and virtual meetings as required.
• Become an expert on the Eventeny product.
• Be able to relay that product knowledge effectively, including coming up with creative solutions to challenging problems.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Create blog posts and discussions to connect with our community page audience.
• Host webinars to educate customers on best practices and new features.
• Ensure customer satisfaction and provide excellent conversational customer support.
• Facilitate smooth onboarding of new clients, ensuring a positive experience.
• Manage the renewal process, maintaining a high retention rate.
• Efficiently manage multiple client accounts and tasks simultaneously.
• Identify opportunities for upselling and cross-selling based on client needs.
• Identify new lead generation channels and strategies to encourage referrals.
• Willing to travel and hold presentations for conferences.
• Willing to travel and provide on-site assistance for event organizers if needed.
• Provide the Eventeny team with feedback based on reports from customers.

Here’s what we are looking for in a Remote Community Engagement Specialist

• Empathy and compassion in handling clients.
• Excellent verbal and written communication skills.
• Ability to quickly identify challenges and brainstorm solutions.
• High level knowledge of G-Suite products, including Gmail, Google Sheets, and Google Docs.
• Familiarity with HubSpot, Zendesk, and Slack.

Benefits of Working for Us

• Flexible schedule – work around your life and your needs; we don’t count your hours.
• Unlimited Paid Time Off.
• Fully remote.
• Comprehensive health insurance.
• Vision and dental insurance.
• Group Life Insurance.
• Quarterly employee bonuses.
• Yearly company retreat.
• Potential for customer event access.
• Company provided laptop and general office supplies.

Compensation

This is a full-time position with a base salary range of $45,000 – $55,000 with benefits and a quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Community Engagement Specialist position and CLICK THE SEE OPEN OPPORTUNITIES BUTTON. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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The post Remote Community Engagement Specialist for a Large-Scale Events Company – Up to $55K/Yr. appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Retrieval Representative: Make $15-$17/Hr. Retrieving Documents from Clinics & Labs

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by Chris Durst       July 30, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Sterling, a company that specializes in pre-hire and post-hire services, has posted a Remote Retrieval Representative role to their careers page.

In this role, you will call clinics and laboratories to obtain documents for case completions as well as requested status of results from the clinics and laboratories.

Candidates are not required to have a college education, but should have at least 2 years of customer service experience, and excellent communication skills.

The salary for this position is $15-17 per hour or the minimum wage in your local market, whichever is greater.

Benefits include medical, financial, unlimited sick time, 22 days’ vacation annually, and more.

Hiring in the United States — no state hiring exclusions are noted in the job post.

Following are excerpts from the Remote Retrieval Representative job posting:

Sterling is looking for a Retrievals Representative to call clinics and laboratories to obtain documents for case completions as well as requested status of results from the clinics and laboratories. The Retrievals Representative will create the orders using specific systems and work through various queues to resolve any issues and to complete any open cases.

This Is What You’ll Do:

• Make outbound calls to clinics and laboratories to obtain documentation, corrections, or verification for case completion.
• Send emails and faxes to follow up on the documentation when needed.
• Reply to emails that are received from sites and laboratories.
• Create orders using the proprietary systems.
• Identify issues and successfully resolve, quickly and efficiently.
• Answer incoming calls from a call queue with questions on the documentation requests or transferring the calls when questions are for other departments.
• Working hours for this position are 8:30AM – 5:00PM CST

This Is What We’re Looking For:

• High school diploma or equivalent
• 2-3 years of proven customer service experience
• Ability to effectively communicate both written and verbally to clinicals, clients, and internal contacts.
• Able to achieve goals put in place to manage workload.
• Excellent organizational and multitasking ability, high attention to detail.
• Ability to problem solve effectively.

Compensation & Benefits

The salary for this position is $15-17 per hour or the minimum wage in your local market, whichever is greater. Base pay offered may vary depending on job-related knowledge, skills, and experience. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Retrieval Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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The post Remote Retrieval Representative: Make $15-$17/Hr. Retrieving Documents from Clinics & Labs appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Customer Service Agent With a Gaming Company – $18/hr., Benefits

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by Chris Durst       July 29, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

PENN Entertainment, the largest provider of gaming entertainment in North America, has posted a Remote Customer Service Agent role to their careers page.

In this role, you’ll communicate with our players and guests via phone, live chat and email to ensure a seamless customer experience and provide comprehensive information on the Property offerings.

Applicants must be at least 21 years old and have at least a high school diploma. You should also have excellent communication skills!

The posted pay rate for the Remote Customer Service Agent $18 per hour, and the company offers a comprehensive benefits package.

Hiring in the United States, no state hiring exclusions are noted in the job posting.

Following are excerpts from the Remote Customer Service Agent job posting:

Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. PI is the digital arm of PENN Entertainment (NASDAQ: PENN), the largest regional casino operator in the U.S.). Our mission is to challenge the norms of the gaming industry by building an immersive interactive gaming experience that is responsible, innovative, and fun. We are committed to helping our team members grow and succeed. We believe that hiring talented individuals that love what they do will help us win!

Casino Customer Support Agent – Retail

Are you passionate about making memorable experiences? Are you skilled at taking potentially unpleasant situations, and turning them around with a smile? Do you have experience in the hotel, travel and/or hospitality industries? Are you technologically savvy, and can navigate multiple tools at once to help our guests?

At PENN Entertainment, we believe we are where the fun begins, and you might just be someone’s first step in getting there!

PENN Entertainment (ESPNBET and Casino, PENNPlay, Hollywood Casino, plus 43 properties across 20 states) is looking for outgoing and driven Customer Service Agents who have the desire to build strong relationships and top-tier experiences for our hotel and casino guests!

As a Retail Customer Service Agent you must be an excellent communicator with great phone, chat, e-mail etiquette, and a demonstrated problem solver. As a Retail Customer Service Agent, you will develop in-depth knowledge of our hotel and casino properties and a desire to understand ways that we can improve our guest experiences to ensure we provide the best. You must be flexible and able to adjust to the quick and demanding changes in our business and industry. You will be given the opportunity to work with and alongside fellow sports fans within an exciting and fun working environment!

Typical Workday at Penn Entertainment

• Communicate with our players and guests via phone, live chat and email to ensure a seamless customer experience and provide comprehensive information on the Property offerings.
• Use internal resources and systems to view guest account statuses and histories, using the information to assist guests over the phone.
• Provide an exclusive level of customer service during every conversation that demonstrates friendliness, care, and builds value in the Penn brand.
• For applicable properties, assist guests with booking hotel reservations, provide relevant information about the property and address the guest’s inquiry while sustaining company conversion rate expectations.
• Operate our telephone call service by answering and transferring inbound phone calls and execute outbound phone calls when applicable.
• Answer guest questions about Penn hotel Properties, casino Property information, occasional PENNPlay account information, and Property event information.
• Follow various internal standard operating procedures to escalate issues to casino Property personnel or use your resources to find applicable answers for the consumer on any questions you may not know the answer to immediately.
• Deliver exceptional performance results in customer satisfaction while maintaining a positive tone with consumers over the phone and demonstrating patience and understanding regardless of the situation.
• Collaborate with your leaders and fellow team members to stay current of daily occurrences at our properties and within our backend systems that are impactful to the player experience.
• Maintain a strong track record for punctuality and attendance.
• Perform other duties as assigned.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma required. College degree, or progress toward a college degree preferred.

• Heightened sense of urgency and passion to learn new things.
• Highly developed sense of integrity and commitment to guest satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for guests.
• Ability to type quickly and write with good grammar and punctuation.
• Strong attention to detail is a must!
• Must be an analytical thinker.
• Ability to maintain a friendly disposition under heavy pressure. Some guests may be frustrated
  when they contact us, and they let that be known.
• Great problem-solving abilities.
• Ability to interpret incomplete or cryptic messages that might be written by English as a second
  language customers.
• Have the ability to work some holidays and weekends.

What We Offer

• Competitive compensation package.
• Comprehensive Benefits package.
• Fun, relaxed work environment.
• Tuition Reimbursement & Professional Development Programs.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Agent position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post Remote Customer Service Agent With a Gaming Company – $18/hr., Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

27 Best Products to Sell From Home

Are you interested in selling products from home? If so, check out this list of the best products to sell to make a profit from home! Do you want more control over your time? Would you like to run a business from home? One of the quickest, easiest, and low-risk ways to do this is […]

The post 27 Best Products to Sell From Home appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

How to Start a Print-on-Demand Business From Home

You’ve likely heard of platforms like Spring and Spreadshirt and how you can start a print-on-demand business from home. But how do you actually get started? How much can you really earn? And what types of products can you sell? In today’s interview, we’re talking to Jessica Roop from I Love Print on Demand. Jessica […]

The post How to Start a Print-on-Demand Business From Home appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Remote Inbound Customer Service Representative – $16.50/Hr. + Incentives

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by Chris Durst       July 26, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

CCC Intelligent Solutions, a tech company with a focus on the insurance sector, has posted a Remote Inbound Customer Service Representative position to their careers page.

In this role, you will respond to incoming claim calls and log data into our propriety medical bill review system.

We love that the post states, “No prior medical insurance experience is required, as we will train individuals that are willing to continue to learn and be developed.”

Applicants should have 1-2 years of customer service experience, excellent communication skills, and a strong eye for detail.

The posted pay rate for the Remote Inbound Customer Service Representative role is $16.50 per hour. If you hit your monthly incentive goal, you can earn up to $200 extra per month.

CCC also offers a comprehensive benefits package.

Following are excerpts from the Remote Inbound Customer Service Representative job posting:

This is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information. Full-time hours are available between the hours of 7:00 am – 7:00 pm Central Time Zone, Monday through Friday. Starting wage is $16.50 per hour, with the ability to earn more!

• Hit your monthly incentive goal! Earn up to $200 extra per month and up to 4 hours of extra Paid Time Off!
• Clear career path with promotional opportunities with pay increases available within 1 year dependent upon performance.
• Company culture that rewards employees for putting in the extra effort! Extra prizes and gifts are given away throughout the year!
• Annual company bonus of up to 7% based on performance

Key Responsibilities:

• Respond to incoming claim calls and log data into our propriety medical bill review system
• Provide explanation of benefits, services and claims/reimbursement procedures
• Interface with providers, patients, billing services and insurance adjusters in a professional manner

Requirements:

• Must be able to train and work in a remote environment
• No prior medical insurance experience is required, as we will train individuals that are willing to continue to learn and be developed
• High school diploma or equivalent
• 1-2 years prior customer service experience required
• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task with customer interactions and various applications
• Possess a positive attitude and desire to provide outstanding customer service
• Ability to learn basic medical terminology
• Weekday schedule flexibility
• Career oriented
• Strong technical aptitude
• Ability to work independently
• Quiet and professional work environment free of distractions
• High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)

Benefits

CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Inbound Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post Remote Inbound Customer Service Representative – $16.50/Hr. + Incentives appeared first on Rat Race Rebellion.

* This article was originally published here

$21.64/Hr. Remote Customer Support Advocate Role – Now Hiring

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by Chris Durst       July 25, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Brightwheel, a company that specializes in software solutions for childcare providers, has posted a Remote Customer Support Advocate role to their careers page.

In this role, you’ll answer chats and scheduled phone calls throughout the day, to provide responsive live support.

Applicants should have at least one year of customer service or early education experience, and excellent written and verbal communication skills.

The posted pay rate for the Remote Customer Support Advocate position is $21.64 per hour.

The company is hiring in the United States and no state hiring exclusions are noted in the job listing.

Following are excerpts from the Remote Customer Support Advocate job posting:

brightwheel is seeking to hire a Customer Support Advocate to support our growing community of directors, teachers & parents. We are looking for team members that are passionate about educating our customers about the brightwheel product and finding solutions for their pain points. You will be on the front line communicating directly with our schools and parents and will work cross-functionally with our Customer Success and Product/Engineering teams. You enjoy collaborating with your team to find creative solutions to issues and using customer feedback to advocate for product improvements.

We’re looking for someone with experience working in customer service, preferably with exposure to technical troubleshooting. Ideally, this is someone who can empathize with the daily experience of a teacher or a parent of young children.

What You’ll Do

• Develop expertise in our Experience Early Learning product and curriculum and become a subject matter expert for our customers, keeping on top of updates in each release
• Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues
• Answer chats and scheduled phone calls throughout the day, to provide responsive live support.
• Prepare for scheduled phone callbacks, to provide personalized support.
• Communicate clear and concise instructions via live chat, email and phone to Administrators, Teachers, and Guardians.
• Exhibit empathy towards our customers and each other at all times
• Advocate on behalf of customers, helping them to solve their issues and acting as the “voice of the customer”
• Contribute to improving internal processes
• Work cross-functionally to support our customers and improve the overall customer experience
• Maintain established metrics such as closed cases, response times while maintaining quality and high customer satisfaction ratings

Qualifications, Skills, & Abilities

• At least 1 year of customer service or early education experience (required)
• Exceptional written skills, attention to detail, and strong listening skills
• Excellent organization, time-management, and prioritization skills
• Comfort with a fast-paced and dynamic environment that evolves rapidly
• A passion for improving the world through education
• A plus: Experience in schools / education
• Experience providing live support to customers (preferred)
• Hands-on experience with Zendesk, Salesforce, Intercom, or similar CRM systems (preferred)
• Bachelor’s degree (preferred]

Compensation

$21.64 – $21.64 a year

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Support Advocate positions. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post $21.64/Hr. Remote Customer Support Advocate Role – Now Hiring appeared first on Rat Race Rebellion.

* This article was originally published here