Up to $55K/Yr. – Remote Community Engagement Specialist for a Large-Scale Events Company

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by Chris Durst      Sept. 18, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Eventeny, a company that manages large-scale events, has posted a Remote Community Engagement Specialist role to their careers page.

The pay rate is $45,000 – $55,000/hr. Benefits included.

No educational requirement is mentioned. No state hiring exclusions are noted.

In this customer service role you’d be assisting Eventeny customers to help their events be as successful as possible.

This is a full-time job, with the general schedule 9am-5pm EST, Monday through Friday.

Here’s an excerpt from the Remote Community Engagement Specialist job posting:

Overview

As a member of the Customer Success team, you’ll be crucial in providing excellent service to our ecosystem of customers as well as creating, growing, and maintaining close relationships with our top customers to ensure their events are as successful as possible. This role requires a lot of customer interaction and communication.

This is a full-time, salaried position. The Community Engagement Specialist will have a work week of Monday – Friday, with a general expectation of being available during “normal” business hours (9am – 5pm EST) and minimal time on nights and weekends if an event is live.

Here’s what you’ll do

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through email, phone and virtual meetings as required.
• Become an expert on the Eventeny product.
• Be able to relay that product knowledge effectively, including coming up with creative solutions to challenging problems.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Create blog posts and discussions to connect with our community page audience.
• Host webinars to educate customers on best practices and new features.
• Ensure customer satisfaction and provide excellent conversational customer support.
• Facilitate smooth onboarding of new clients, ensuring a positive experience.
• Manage the renewal process, maintaining a high retention rate.
• Efficiently manage multiple client accounts and tasks simultaneously.
• Identify opportunities for upselling and cross-selling based on client needs.
• Identify new lead generation channels and strategies to encourage referrals.
• Willing to travel and hold presentations for conferences.
• Willing to travel and provide on-site assistance for event organizers if needed.
• Provide the Eventeny team with feedback based on reports from customers.

Here’s what we are looking for in a Remote Community Engagement Specialist

• Empathy and compassion in handling clients.
• Excellent verbal and written communication skills.
• Ability to quickly identify challenges and brainstorm solutions.
• High level knowledge of G-Suite products, including Gmail, Google Sheets, and Google Docs.
• Familiarity with HubSpot, Zendesk, and Slack.

Benefits of Working for Us

• Flexible schedule – work around your life and your needs; we don’t count your hours.
• Unlimited Paid Time Off.
• Fully remote.
• Comprehensive health insurance.
• Vision and dental insurance.
• Group Life Insurance.
• Quarterly employee bonuses.
• Yearly company retreat.
• Potential for customer event access.
• Company provided laptop and general office supplies.

Compensation

This is a full-time position with a base salary range of $45,000 – $55,000 with benefits and a quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Community Engagement Specialist position and CLICK THE SEE OPEN OPPORTUNITIES BUTTON. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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* This article was originally published here

Remote Job Assisting Blind and Visually Impaired People with Daily Tasks, $20/Hr.

by Mike Haaren    Sept. 17, 2024

Employee Status – Assist Blind and Low-Vision People Remotely – $20/Hr. + Shift Differentials — Hiring Nationwide Except CA – College Not Required – Paid Training Provided

Aira continues to recruit for part-time and full-time Visual Interpreters. Pay starts at $20/hr. plus shift differentials. There’s also a $400 annual technology stipend.

Hiring nationwide except CA. Not hiring internationally.

This is one of our favorite jobs, for the unique service it provides for people who are blind or have low vision.

In a few words, Aira has developed technology that allows you to assist people who are blind or have low vision. Through this technology, they push a button and you see what’s in front of them.

As a Visual Interpreter, you then assist them with the issue they’ve encountered — shopping, reading email, navigating walking routes, or other challenges. (You are not on camera during these calls, the company notes.) Paid training provided.

Here’s what the company has to say about the job (excerpted):

As a Visual Interpreter, using our proprietary technology platform, you will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls.

From assisting with daily personal routines to professional activities to navigating a dream journey around the globe, Visual Interpreters focus on providing live, personalized support for each customer’s unique requirements during live calls…

Working as a Visual Interpreter is unlike any other job. We’ve developed our own training and certification process to ensure you’ll be ready and able to assist our customers accomplish any task. While our paid training will expand your communication skills, teach you to use a mix of third-party tools and proprietary technologies, and polish your customer service skills, it’s the actual real-world calls that will challenge and shape your worldview.

Requirements

Key Skills and Qualifications

The Visual Interpreter:

• Is an enthusiastic, eager, and articulate communicator.
• Is mission-driven, and has innate problem solving skills.
• Adapts well to new technological systems and processes.
• Is comfortable using PCs, Macs, smartphones, applications, and online platforms.

• Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues.
• Has strong investigative research skills and is tenacious in the pursuit of information.
• Utilizes creative problem-solving skills and thrives under pressure.
• Possesses a strong vocabulary and knows how to utilize descriptive language effectively.
• Has a strong attention to detail.

Qualifications:

• A high school diploma or GED equivalent.
• Be 18 years of age or older.
• Fluent in English.
• Right to work in the United States
• A private workspace with no background noise, that is free from family, friends, pets, visitors, etc.
• A computer system that meets our required technical specifications:
  • Minimum of 8 GB RAM
  • Windows or Mac computer using Windows 11 or Mac OS High Sierra (no Chromebooks)
  • Use of headphones with a noise-canceling microphone attached. It must be wired while taking calls.
  • Minimum internet speed of 25 Mbps

Minimum Schedule Requirements:

• Minimum 35 hours [25 for part-time] a week
• Willingness to work weekend hours

Benefits

• $20 base rate 4:00am – 12:00pm PST
  • +$1 Swing 12:00pm – 8:00pm PST
  • +$2 Nights 8:00pm – 4:00am PST
  • +$3 Weekends 8:00pm Friday – 4:00am Monday PST
• Employer supported health insurance
• $400 Annual technology stipend
• Paid sick leave
• Paid training
• 100% remote work – always was, always will be
• Supportive, integrated team environment with ongoing development opportunities

(Friendly reminder, RRR is a job board and blog, and has no role in the hiring process for the job described here. That said, if you decide to apply, we wish you luck!)

CLICK HERE for the full-time position. For the part-time position, click here. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your next steps toward working from home!

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The post Remote Job Assisting Blind and Visually Impaired People with Daily Tasks, $20/Hr. appeared first on Rat Race Rebellion.

* This article was originally published here

NEW!!! ZILLOW Remote Customer Experience Consultant – $18.80-$30/Hr.

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by Chris Durst       Sept. 16, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Zillow has posted a new (posted today) Remote Customer Experience Consultant position on their careers page.

ALERT: THESE FILL SO FAST!! APPLY QUICKLY IF INTERESTED.

In this role, you’ll be communicating daily with photographers and agents, as well as collaborating closely with internal employees. Your ability to respond promptly to all customers within assigned service levels and take ownership of resolving customer issues will be the key to success.

This position is open to applicants from all 50 United States.

Applicants for the Remote Customer Experience Consultant job should have at least one year of customer service experience, and have excellent communication skills.

The posted pay range for this position is $18.80-$30 per hour for those states for which pay is listed. Actual amounts will vary depending on experience, performance and location.

Benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.

Following are excerpts from the Remote Customer Experience Consultant job posting:

As a Customer Experience Consultant at Zillow, you will have the unique opportunity to work daily with our valued customers, including photographers and agents, as well as collaborate closely with internal employees. Your dedication to providing exceptional education, troubleshooting support, and maintaining a high level of professionalism and customer service will be crucial to our success!

At Zillow, we strive to deliver magnificent customer experiences and offer world-class products. As an expert on the Aryeo & BYOP products and processes, you will play a pivotal role in supporting Zillow’s new product launches and staying ahead of industry events to understand how these changes might impact our customers. Your ability to respond promptly to all customers within assigned service levels and take ownership of resolving customer issues will be key to our continued success.

Responsibilities

• Provide exceptional customer service and support to photographers and agents
• Master the Aryeo & BYOP products and processes within CRM’s & Slack
• Support & understand Zillow’s new product launches
• Stay on top of product fixes and releases
• Respond to customers within assigned service levels
• Take ownership of resolving technical customer issues
• Meet defined goals and activity metrics using the CX CRM
• Communicate openly with customers and teammates, both internal and external
• Adapt quickly to changes in a fast-paced environment and be a leader of change
• Expertise in the Aryeo product and ability to provide workarounds and report bugs

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $18.80 – $30.00 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Fluent English speaker with excellent written and verbal communication skills
• 1+ years of customer support experience, with 6 months in technical support preferred
• Passionate about customer satisfaction and seeing it as vital to organizational success
• Consistent track record of identifying case trends and resolving issues
• Experience with CRM systems
• Comfortable in a fast-paced, quick-changing environment
• Broad knowledge of online software and relevant technologies
• Reliable and fast internet connection
• Experience using multiple channels for delivering customer support
• Ability to work effectively with customers of varying technical proficiency
• Quick learner and adaptable to industry and company changes
• Attention to detail for documentation required per policy
• Resourceful at troubleshooting technical issues
• Willingness to guide and educate team members and customers
• Initiative to self-train and stay up to date with new products and fixes
• Flexible schedule, including weekend availability

Transferable Skills

At ShowingTime, we value diverse experiences and perspectives. If you have related skills or experiences, we encourage you to apply.

Get to know us

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Experience Consultant position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post NEW!!! ZILLOW Remote Customer Experience Consultant – $18.80-$30/Hr. appeared first on Rat Race Rebellion.

* This article was originally published here

How to Make Money with Your Voice

If you’ve ever been told that you have a great voice, then you might be surprised to learn that you can make money with your voice. That’s right – your vocal cords are skillful tools that can be used to earn a significant income! Whether you have a beautiful singing voice or a simply captivating […]

The post How to Make Money with Your Voice appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

99 Work at Home Career Ideas for Women

If you want to work from home but are unsure of your options, keep reading! This list contains 99 work at home career ideas! For me, knowing that I wanted to work from home was the easy part. The hard part was figuring out what type of work I wanted to do. Before becoming a […]

The post 99 Work at Home Career Ideas for Women appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

102 Days ‘Til Christmas — Earn Gift Cards With Crowdtap in Your Spare Time Now, Fret Less Later!

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by Chris Durst      Sept. 13, 2024

Disclosure: The following is a promotional post for Crowdtap, one of our affiliate advertisers. The links in this post will pay us a small fee if you use them. Helps us buy an occasional pack of Nutter Butters and other diet food. Thanks so much!

Ever find your wallet a little short around the holidays? Start earning gift cards in your free time now and take the pressure off in December!

Every year, starting in November, we get emails and other messages from people who realize they don’t have money to buy holiday gifts for their loved ones. It’s not that they want to buy anything extravagant, but they would like to be able to do something.

If you’ve found yourself in this situation, or if you’d just like to earn gift cards to help with regular purchases and extras, check out Crowdtap.

Crowdtap is “a market research panel platform that rewards you for your opinions. You can earn rewards at your favorite stores by participating in surveys and giving your honest feedback.” When you complete surveys, you’ll receive points that can be exchanged for gift cards from stores like Amazon, Target, Best Buy, Walmart, Ulta, REI, Kohl’s, Nordstrom, REI, Lowe’s, Sephora, and many others.

Reddit weighs in on Crowdtap

I’ve been finding positive reviews about Crowdtap online, so I decided to dive into Reddit (where people tend to tell it like it is) to see what Crowdtap users have to say. I found the following among the r/Beermoney discussions:

“I’ve been doing Crowdtap for a very long time and usually make $50/month from it! Sometime you’ll get lucky and qualify for a video interview. Most I made in one month was $180 when I qualified for a couple of those!”

~*~*~*~*~

“Unlike a lot of other survey sites, you always qualify and you always make money. I’ve been doing it steady for about 1-1/2 years and have made around $450. The questions are easy and the format makes it more enjoyable then other survey sites. I’ve tried a lot of them that have high ratings and this is by far my favorite.”

~*~*~*~*~

“It’s reliable. And something easy to do in your spare time.”

~*~*~*~*~

“I’d say I’m making around a 10 dollar Amazon GC a month from it. I love it, easy questions and isn’t time consuming.”

~*~*~*~*~

“Very worth it if you’re working at home all day in front of a computer. I got it running on a tab all day and make $5 every 2 days just casually checking it throughout the day.”

So, nobody claims to be getting rich (which, when you’re talking about surveys, is actually a good thing, since claims of getting rich from surveys are bull…). But overall, people seem to feel it’s an easy way to earn gift cards.

As with most survey sites, it sounds like you’ll figure out fairly soon which types of surveys give you the best return for your time. Users say to try different things to see what works best for you.

How Crowdtap‘s points for cards works

The online consensus is you need 1,000 points to cash out for a $5 gift card. Most surveys pay anywhere from a few points to a few dozen points, depending on their length.

The number of points you get per survey varies from a few to dozens. That said, it appears that most of their surveys take just a minute or so to complete, so you can do a bunch of them in a short time.

According to the Crowdtap site:

Each Crowdtap® survey you complete will earn you points which can be redeemed for a variety of rewards.

Points expire on the last day of the month in which they were earned the previous year. For example, points earned in January of 2024 will expire on January 31st of 2025.

Expired points will not be returned. Use these best practices to make sure you never miss out on any points.

They suggest the following steps for making the most of your points:

• Answer surveys on a regular basis. Regular engagement will ensure that you’ll always be close to your next reward and you’ll never let any points expire!
• Stockpile gift cards instead of points. Unlike points, gift cards never expire so feel free to save gift cards for special occasions to avoid risking your points.
• Do not wait until the deadline to redeem. Redeem your expiring points as early as possible to avoid expiration.

By following these tips, you can maximize your earnings. You can also make the most of Crowdtap as a way to earn gift cards for the holidays — or to buy yourself a treat or help pay a bill.

CLICK HERE to sign up with Crowdtap. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post 102 Days ‘Til Christmas — Earn Gift Cards With Crowdtap in Your Spare Time Now, Fret Less Later! appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Jobs: Earn Money Helping Others with Medication Management

by Mike Haaren       Sept. 12, 2024

If you’re looking for a side gig and you like to help people get better, these openings at Pleio might fit. They continue to recruit for their GoodStart Mentor positions.

Per the company, GoodStarters make upwards of $15/hr. Some GoodStarter reviews say average earnings are $20 – $28+/hr., but that’s not official. There’s also a $250 training bonus after onboarding and a minimum number of hours. The company also offers incentives.

You’d be helping patients get into a good routine with their meds, via phone using a script. No sales or medical experience needed. Workflow reportedly varies, so you should probably view this as occasional side income rather than a primary job.

The company may not be hiring from CA, OH, ND, WA and WY. (These states were excluded in earlier listings.)

Not a fit for everybody, but RRRebel Laura T. posted to our FB page, “I worked for them before. Basically calling people about their medicine and reading blurbs about it. Fairly easy gig. I was averaging about $1,000 a month but wasn’t pushing a whole lot. Some people did really well.” This may not be a typical experience, however, so “your mileage may vary.”

Here’s what the company has posted about the openings:

GoodStarters are contracted workers for Pleio. They work on an hourly scale and, like other gig economy jobs, the call volumes directly impact how much work is available. There are downtimes, and there are busy times and we do our best to make sure GoodStarters are prepared for both scenarios.

As we continue to build our business, it may require us to adjust scheduled working hours to meet the variability of call volume. There may be periods of peak volume where we ask for an increase in your regular hours worked. Equally, there are times where call volumes fall, and we may ask you to reduce your scheduled hours. Any requested increase or decrease to hours will be temporary and will be communicated in advance notice to any affected GoodStarters.

At Pleio, we keep our GoodStarters at the heart of what we do when meeting business demands.

Our GoodStarters are the best humans on the planet! We ask for a few skills to give them that “it” factor:

• 2 to 3 years of customer service experience.
• Strong verbal communication and interpersonal skills.
• Analytical and creative problem-solving abilities.
• Proficient decision-making skills.
• Intermediate technical skills, including experience with cloud environments.
• High school or equivalent (Preferred).
• Bilingual in Spanish is a plus!

Benefits of becoming a GoodStarter:

• Culture: There is an excellent culture among all the GoodStarters. GoodStarters belong to their own social media chat channel and talk throughout the day, bonding and getting to know each other in a remote environment.
• Work from Home: GoodStarters benefit from working from the comfort of their own home.
• Flexible Hours: GoodStarters can choose their own hours and even work early mornings, late evenings, and weekends to accommodate their busy lifestyle.
• No Selling: Unlike similar jobs, GoodStarters are not required to sell anything over the phone.
• No Cold Calling: Because GoodStarters calls in partnership with the patient’s pharmacy, no cold calling is involved.
• Feel Good by Doing Good: GoodStarters act out the mission of Pleio. They help patients who need support in their health journey. Our GoodStarters love what they do and feel-good coming work each day.
• Money: GoodStarters get paid on a sliding scale. The more you work and the more flexible you are (in terms of time of day) – the more opportunity to earn. Pleio offers an hourly activity rate in addition to incentives and performance bonuses to all GoodStarters.
• Training Bonus: Pleio offers a training bonus to GoodStarters once they’ve completed 60 hours of making calls.

Background and Credit Check

Pleio manages sensitive information daily, so privacy is our number one priority. The background screening is mandatory for all our GoodStarters. There is no charge for the background check.

What can cause me to fail the background check? Applicants must pass both parts of the background and credit checks. Applicants with the following elements on their check will not be accepted:

Judgments and Bankruptcy:

a) Two or more open or active civil judgments/ tax liens (open/ active liens).

b) A bankruptcy within a year of this application

Felony Records: Any records with dispositions of guilty, convicted, no contest, adjudication, withheld/deferred adjudication/probation before judgment (if currently under probation), pending, or outstanding warrant, or that have been negotiated down to a misdemeanor.

Misdemeanor Records: If you have 3 or more vehicular records with DUI, Reckless Driving or Hit/Run or 5 or more total misdemeanors, you will not pass. If you have any records involving theft, fraud, dishonesty, breach of trust, arson or violent crimes with dispositions of guilty, convicted, no contest, adjudication withheld/deferred adjudication/probation before judgment (if currently under probation), pending, or outstanding warrant, you will not pass.

As a GoodStarter, you will spend the entirety of your time working on the phone and online. Therefore, it is a necessity that you are able to connect with our patients and our systems without issues or delay. 

Internet Requirements

• Minimum 25 Mbps download speed
• Minimum 10 Mbps upload speed

Computer Requirements

• Laptop, Chromebooks, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and Smart Phones are not supported)
• 2GHz processor, or better
• Internet Browser – Latest version of Chrome
• Minimum Ram – 8GB or higher
• The monitor must be capable of displaying 1024 x 768 pixels
• Sound card installed and equipped with speakers or headphones

Software Requirements

• Virus/Malware protection installed and set to update automatically with real-time scanning
• A firewall is installed, and active Security updates are installed and set to automatically update
• PDF viewer

Telephone Requirements

Pleio’s GoodStart service is delivered through real, live telephone conversations. We want every conversation to be crystal clear and free of interruptions. To qualify to make calls using Pleio’s VOIP system, you must meet the following requirements: 

• You will need a USB headset with a microphone that plugs into your computer.

Training

We have developed an online learning platform where GoodStarters can learn at their own pace called GoodStartU. All the training you’ll need to get started is available. You have control of how fast you get through the training process. The sooner you complete it, the sooner you will be speaking with patients and changing lives. 

Additional certifications and training are offered throughout the year. Every month Pleio offers live webinar sessions with a focus on best practices and keys to success. 

Training is free and there are a wide variety of learning opportunities. The training to certify as a GoodStarter takes 10 – 15 hours on average. Pleio does not compensate for training, but instead offers a $250 bonus to new GoodStarters after meeting a minimum of 60 calling hours within 60 days.

FAQs

Do you charge GoodStarters to use your technology?

No. There is currently no charge to GoodStarters to use our systems.

How often can I apply?

You only need to apply once. We keep your application on file for review if we have a need. Duplicate applications and submissions are not accepted.

Can Pleio terminate my contract?

Because GoodStarters are independent contractors, either party can cancel the contract at any time.  

How many calls will be assigned to me on a weekly basis?

Pleio does not guarantee any minimum call volume. Depending on the number of projects running, there may be times when no calls are in your queue.

CLICK HERE for full details and to apply. For their requirements page, click here. Pay is monthly by direct deposit. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post Remote Jobs: Earn Money Helping Others with Medication Management appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Customer Service Representative: $16-$28.27/Hr., Comprehensive Benefits

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by Chris Durst       Sept. 11, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Optum, part of the UnitedHealth Group family of companies, has posted a Remote Customer Service Representative job posting to their careers page.

NOTE: Optum positions usually fill quickly – apply now!

These positions are open to applicants from the United States – nationwide, no state hiring exclusions are noted.

In this full-time role, you will respond to 60-80 incoming calls from home delivery pharmacy customers with requests for refilling orders and checking order status or pharmacy benefit inquiries from members. Some outbound calls will be required to customers on prescription orders and payment issues.

Applicants should have a High School Diploma / GED OR 2+ equivalent work experience; familiarity with computer and Windows PC applications; and basic knowledge of Microsoft Office Word (ability to open and navigate a word document) and Microsoft Excel (ability to open and navigate a spreadsheet).

The posted pay rage (for states that mandate the inclusion of compensation rates) is $16.00 – $28.27 per hour. (Please note that the states listed are NOT THE ONLY STATES THEY ARE ACCEPTING CANDIDATES FROM — they are just the states that require pay rate information.)

The company also offers a comprehensive benefits package.

Following are excerpts from the Remote Customer Service Representative job posting:

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time based on an anticipated schedule of 40 hours per week. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 5:00am – 10:00pm Sunday – Saturday CST. During peak season you will be required to work overtime including a 6th day.

We offer 3 weeks training of which attendance will be 100% required. The hours during training will be 8:00am to 5:00pm CST, Monday – Friday. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Respond to 60-80 incoming calls from home delivery pharmacy customers with requests for refilling orders and checking order status or pharmacy benefit inquiries from members
• Ask appropriate questions and listen actively while documenting required information in computer systems
• Make outbound calls to customers on prescription orders and payment issues
• Support M3P programs and answer all incoming related questions regarding the program

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR 2+ equivalent work experience
• 1+ years of customer service experience to include providing service over the phone
• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
• Basic knowledge of Microsoft Office Word (ability to open and navigate a word document) and Microsoft Excel (ability to open and navigate a spreadsheet)
• Ability to work any of our 8-hour shift schedules during our normal business hours of Sunday – Saturday 5:00am – 10:00pm CST including one weekend day shift
• Must be 18 years of age OR older

Preferred Qualifications:

• Call Center experience
• Experience with a virtual learning environment
• Experience with a virtual working environment
• Experience working with Digital platforms and systems. Web, Chat, email.
• Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Must be able to connect directly into internet – via hard wire (either directly to modem or router)

Soft Skills:

• Ability to work in a fast paced work environment
• Anticipate taking a minimum of 50 calls daily

Compensation & Benefits

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.00 – $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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