Friday, October 4, 2024

Remote Moderators (Full- or Part-Time) – Make $19-$23/Hr. Helping Keep Kids Safe Online

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by Chris Durst       Oct. 4, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Miaplaza, a company that is working to reshape the educational landscape, has posted openings for FULL- or PART-TIME Remote Moderators / Customer Service.

Hiring nationwide. Non-phone. No educational requirement mentioned.

In this role, you’d be moderating texts, artwork, and videos posted by children in the company’s educational website community to ensure they meet guidelines.

Applicants should be able to interact patiently with children, be comfortable working with and learning new technology, and understand online safety and child protection principles.

Moderators work 4-hour shifts, with the option to work 2 back-to-back shifts in a day.

The posted pay range is $19-$23 per hour. Benefits included.

Hiring nationwide.

Following are excerpts from the Remote Moderator job posting:

  • Location: 100% remote within the U.S.
  • Classification: Part-time or Full-time
  • Compensation: $19-$23/hour

How you’ll make an impact:

As a Miaplaza Content Moderator, you will play an important role in creating a safe and engaging learning environment for children. This position is focused on moderating texts, artwork, and videos posted by children in our educational website community.

What you’ll do:

  • Monitor and review a high volume of student-generated content to ensure adherence to community guidelines.
  • Provide feedback and address concerns for our students to maintain a positive and welcoming environment.
  • Stay updated on trends and pop culture to understand and relate to the young audience.
  • Collaborate with the moderation management team and other Moderators to develop, implement, and improve content moderation policies and guidelines.
  • Participate in training sessions on content moderation techniques and tools.

You may be a good fit for the Remote Moderator role if you have:

  • Strong proficiency with technology and aptitude to learn new technologies and processes quickly
  • Ability to stay up-to-date with current trends to understand and relate to young audiences
  • Ability to interact with children compassionately and patiently
  • Access to a computer (with camera) and reliable high-speed internet connection
  • Understanding of online safety and child protection principles
  • Excellent attention to detail and ability to identify subtle issues in user-generated content
  • Ability to work independently and collaboratively in a team environment
  • Strong problem-solving and critical-thinking skills
  • Strong interpersonal and communication skills
  • Growth mindset and motivated by constructive feedback
  • Proven ability to work independently, manage schedules, and meet deadlines
  • Highly motivated, proactive, and seeks opportunities for continuous improvement
  • High standards of integrity and transparency

What makes you stand out:

  • Prior experience in content moderation or community management, preferably in a child-focused environment
  • Your own unique talents! Your background has given you a unique perspective and set of skills that might not be listed here but may still be transferable to this role. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.

What you’ll love about working at Miaplaza:

  • You’ll be part of a mission-driven team dedicated to innovative education solutions for children who learn in diverse ways.
  • Our 100% remote team can work from any productive location within the U.S.
  • We promote flexibility and work with employees to create a schedule that works around their lives!
  • Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits and chiropractic care, FSA, HSA, and life insurance.
  • All employees are eligible for a 401(k) retirement plan with employer match, Paid Time Off (PTO), floating holidays, parental leave, and other perks and benefits.
  • You’ll collaborate with colleagues on challenging and rewarding projects, and connect through community and culture events.

Schedule:

  • Moderators work 4-hour shifts, with the option to work 2 back-to-back shifts in a day.
  • Hours of operation are Sunday through Saturday 3:00 AM – 7:00 PM Pacific (candidates in any U.S. time zone are welcome to apply!)
  • Moderators begin on a part-time basis and have the opportunity to move into full-time capacity as they become more experienced.

Ready to apply?

Please start by submitting your application and resume. The hiring process varies by position but generally includes assessments, a phone call interview, an assignment, and a final video interview. Reflecting our commitment to our students, we prioritize accessibility and inclusivity within our hiring practices and team.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Moderator position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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The post Remote Moderators (Full- or Part-Time) – Make $19-$23/Hr. Helping Keep Kids Safe Online appeared first on Rat Race Rebellion.



* This article was originally published here

Thursday, October 3, 2024

NEW! Remote Customer Experience Associate | Online Chat – Rocket Money is Hiring! $20-$24/Hr, Benefits

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by Chris Durst     Oct. 3, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

Rocket Money, known for an app that focuses on managing bills and canceling subscriptions, has posted a Remote Customer Experience Associate opening to their careers page.

This appears to be a NON-PHONE role. You’d provide customer service using the company’s online chat platform. If you’re interested in personal finance and enjoy helping others, this role could be a good fit.

The pay range is $20 – $24/hr.

Benefits include medical, dental, vision, 401k, and more.

No state hiring restrictions are mentioned. No college requirement listed.

Past and current employees give the company 3.5 out of 5 stars on Glassdoor.

Here’s an excerpt from the job posting:

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re currently looking for a full-time Customer Experience Associate who shares this mission and wants to contribute to our support team as we continue to grow.

ABOUT THE ROLE

  • Use an online chat platform to talk with Rocket Money’s members.
  • You’ll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.
  • Provide resources and guide members on how to maximize their Premium Memberships.
  • Escalate technical issues to the engineering team and communicate solutions to members.
  • Draft support articles and assist with creating member tutorials.
  • Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
  • Other duties as assigned by supervisor.

Only short-listed candidates will be contacted for an interview

ABOUT YOU

  • You have an interest in personal finance and a desire to see others succeed in managing their money.
  • Great Communication — Your writing is impressive and you love talking with people!
  • Empathetic — You’re able to relate to and validate our member’s experiences and find meaningful solutions to make the situation better.
  • Proactive Problem Solving — you’re able to identify possible issues and potential resolutions.
  • Workflow Management — You know how to efficiently balance multiple competing priorities.
  • Taking Initiative — You’re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.
  • Self-Motivation — You’re committed to improving professionally and personally. You love to push yourself to the limits of your ability.
  • Customer service experience in a B2C tech company is a plus!

WE OFFER

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $20 – $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Experience Associate position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post NEW! Remote Customer Experience Associate | Online Chat – Rocket Money is Hiring! $20-$24/Hr, Benefits appeared first on Rat Race Rebellion.



* This article was originally published here

Wednesday, October 2, 2024

500+ Remote Jobs with Nonprofit Organizations


by Chris Durst       Oct. 2, 2024

Many nonprofit organizations hire remotely, in a wide variety of roles. Over 500 jobs are open now.

We checked this morning, and roles included Operations Coordinator ($26.44+/hr.), Data Cleaning Assistant ($18/hr.), Administrative Coordinator ($40k+/yr.), Executive Assistant ($77,674/yr.), and many more.

One of our favorite sources for nonprofit jobs — where we found the listings mentioned above — is Idealist.org.

The Idealist.org site focuses on connecting people who want to do good (“Idealists”) with opportunities for action and collaboration. This includes posting job openings for thousands of nonprofits.

The openings can run from basic administrative support to senior management roles. The job selection is always changing, so if you don’t see something today that you like, be sure to check back later.

To see all of the remote positions currently listed, just follow the directions below or watch our Idealist.org video tutorial:

CLICK HERE, then:

1. In the left column, under the “Location” options, check the “Remote” box.

2. The site will search automatically, and you should see 700+ openings on the right.

screenshot of the Idealist.org job search page with the remote option selected

3. You can refine your search by selecting even more options from the menus on the left side of the page. Those options include Job Function, Issue Areas, Education Level, Experience Level, Job Type, Org Type, and Listing Language.

For more jobs and gigs like these, see our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck in your next steps!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post 500+ Remote Jobs with Nonprofit Organizations appeared first on Rat Race Rebellion.



* This article was originally published here

Tuesday, October 1, 2024

Remote Customer Advocacy Specialist: $19/Hr. + Incentives, Benefits

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by Chris Durst       Oct. 1, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!
 

CareCentrix, a home health services company, has posted a Remote Customer Advocacy Specialist job to their careers page.

In this role, you will serve as the main point of contact for escalated calls and requests, manage payer, provider and patient complaint resolution, and other related tasks.

Applicants should have a high school diploma or equivalent, 3 years of experience in an Operations/Production support role, and basic computer skills and data entry with speed and accuracy.

The posted pay rate is $19 per hour, plus a monthly incentive bonus opportunity.

CareCentrix offers a full range of benefits including, health, dental, vision, PTO, 401(k), paid parental leave, and more.

Following are excerpts from the Remote Customer Advocacy Specialist job posting:

As a Customer Advocacy Specialist, you will serve as a critical subject matter expert (SME) role in driving resolution for internal or external issues or complaints. De-escalate and resolve issues with a high level of independence. This role assists the Supervisor/Manager with coaching, on-the-job training, monitoring work, mentoring new associates and driving results. This position may also serve as a back-up in production. Candidate to work \cross-functionally to identify areas of opportunity/performance improvement and recommend solutions.

Hours for this position: Monday – Friday, 11:30AM – 8:00PM EST

Responsibilities

In the Remote Customer Advocacy Specialist role you will:

  • Act as main point of contact for escalated calls and requests
  • Adhere and meet service level agreements and performance goals as set by the clients
  • Monitor and/or complete production, as applicable
  • Manage payer, provider and patient complaint resolution.
  • Work with supervisors drive efficient case handling and quality.
  • Work with supervisors to create efficient work plans and trending root cause.
  • Support cross-functional process improvement efforts and provide feedback to other business partners.
  • Perform other duties as required or assigned.

SECONDARY RESPONSIBILITIES

  • Respond to calls/e-mails in a timely manner
  • Be proficient with entering information into CART system
  • Projects/spreadsheets – across all operations
  • Act as a resource for Customer Service Representatives, line staff-research process issues
  • Monitor sensitive State Reports

Qualifications

You should get in touch if: (experience & education)

  • High School Diploma or the equivalent
  • 3 years of experience in an Operations/Production support role.
  • Basic computer skills and data entry with speed and accuracy is required.
  • Knowledge of department systems and processes, CareCentrix business protocols, and regulatory compliance (preferred).

What we offer:

  • Starting Pay for external hires is $19.00 / per hour + Monthly Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
  • Full range of benefits including Health, Dental and Vision with HSA Employer
  • Contributions and Dependent Care FSA Employer Match
  • Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual
  • Fitness Training and more
  • Advancement Opportunities, professional skills training, and tuition /exam reimbursement
  • PayActiv – access earned income in between pay checks
  • Walgreens Discount – receive up to 25% off eligible items
  • Great culture with a sense of community

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Advocacy Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter
newsletter icon
Facebookfacebook icon YouTubeYouTube icon InstagramInstagram icon  Telegram
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The post Remote Customer Advocacy Specialist: $19/Hr. + Incentives, Benefits appeared first on Rat Race Rebellion.



* This article was originally published here

Remote Moderators (Full- or Part-Time) – Make $19-$23/Hr. Helping Keep Kids Safe Online

. by Chris Durst       Oct. 4, 2024 As we write, this job listing is online and applications appear to be open. But jobs can fill at an...