Part-Time Remote Customer Care Representative for a Publishing Company – $20/Hr., Benefits

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by Chris Durst       Oct. 31, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Hay House Publishing, a company specializing in self help, inspirational, and transformational books, has posted a Part-Time Remote Customer Care Representative job to their careers page.

The tentative work schedule for this part-time position is Monday through Friday, from 9:00 AM to 2:00 PM Pacific Standard Time.

The posted pay rate is $20/hr. and, unlike many part-time roles, there are some benefits available with this position.

A college degree is not required, however, applicants should have 2+ years of prior work experience with online web customer support via voice software, email ticketing system, live chat, and other CRM systems; 1+ years of experience in technical support and troubleshooting; and other related skills as noted below in this post.

Hiring in the United States – no state hiring exclusions are noted in the job listing.

Here’s an excerpt from the company’s Remote Customer Care Representative job listing:

Our founder, Louise Hay, had one wish – to help people improve the quality of their life. Her desire underscores everything we do for our customers, our authors, and our employees. As the largest publisher of personal development books, events & courses we offer a diverse range of products and resources that empower, educate, and inspire. We know that the words we publish can have a deep, lasting impact on people’s lives and we’re dedicated to using our talents to support positive change in the world by helping all people grow in mind, body, and spirit. We love what we do, and we hope you will too.

Position Summary

Our Customer Care department is looking for a part-time skilled technical support individual to join our team! The ideal candidate brings a positive attitude, thrives on challenges, is solution-driven, and is experienced in providing direct-to-consumer and technical support.

Responsibilities and Expertise

• Provide dynamic customer support through diverse channels including email, live chat, and phones
• Serve as a Zendesk automation power-user, proficient in designing and implementing automated solutions to enhance efficiency, responsiveness, and overall effectiveness in customer support operations.
• Adapt to the evolving landscape of customer interactions, going beyond routine processes to address complex issues
• Demonstrate flexibility and adaptability by engaging in dynamic tasks and collaborating across departments to resolve issues efficiently.
• Utilize various tools and features, including AI assistants and external applications, to enhance both agent and customer experiences in an omnichannel environment.
• Embrace the challenge of becoming a product specialist for various product lines, acquiring technical expertise, and handling escalated situations with empathy and precision.
• Maintain satisfaction levels while providing exceptional service to a large volume of calls, emails, and live chats.
• Keep accurate records of all customer interactions and transactions by recording details.
• Manage sensitive payment processing information with utmost discretion, ensuring the accurate and secure processing of orders, refunds, exchanges, and cancellations in compliance with stringent security protocols
• Troubleshoot and resolve technical issues.
• Communicate and report user feedback to department management, actively contributing to the enhancement of the overall customer experience.
• Follow and maintain company standards, policies, and procedures during all customer interactions.
• Showcase a dedication to ongoing learning and growth, challenging and surpassing outdated stereotypes linked to traditional customer service roles.
• Achieve and surpass individual as well as team objectives in both sales and service performance.
• Follows and occasionally creates/edits Standard Operating Procedures including, but not limited to, Web Security, GDPR and CCPA related processes, inventory and fulfillment processes, payments processes, etc.
• Performs a variety of administrative duties in support of own projects and customer care/web/marketing teams.
• Supports any additional requests for new projects and evolves with the digital marketplace.

Skills, Knowledge & Abilities

• Zendesk proficiency, with working knowledge of workflow configuration, trigger setup, and macro creation for streamlined customer support.
• Accomplished customer service professional, skilled in handling diverse inquiries with a proven record of excellence.
• Tech-savvy and adaptable with a positive, friendly demeanor
• Strong verbal and written communication
• Maintains composure in high-pressure situations
• Self-motivated team player, excelling in independent or collaborative settings.
• Exceptional listening skills, providing swift and effective solutions to customer needs.
• Advanced troubleshooting skills, approaching challenges with a persistent, solutions-oriented mindset.
• Efficient multitasker, prioritizing responsibilities for timely issue resolution.
• Committed to problem-solving excellence and critical thinking in addressing complex challenges.
• Proficient in managing high chat and email volumes with efficiency and quality.
• Detail-oriented with expertise in processing orders, refunds, exchanges, and cancellations accurately.
• Team-focused achiever, fostering positive collaboration and contributing to shared goals.
• Skilled in browser-based phone systems, ticketing, and live chat platforms for seamless communication.
• Comfortable working in the mind-body-spirit genre

Education and/or Experience

• High school diploma
• 2+ years of prior work experience with online web customer support via voice software, email ticketing system, live chat, and other CRM systems
• 1+ years of experience in technical support and troubleshooting.
• Prior experience working remotely
• Prior experience in Zendesk Talk, Live Chat, and Support Ticketing system
• Prior experience in Digital Media Support (troubleshooting online courses, memberships/subscriptions, media sales, video streaming, and audio downloads)

Schedule

The tentative work schedule for this part-time position is Monday through Friday, from 9:00 AM to 2:00 PM Pacific Standard Time.

Why Should You Apply?

• Remote
• Meaningful Work
• Flexible Work Week
• Great Benefits

Benefits

• Up to 3 weeks per year of Paid Time Off (PTO)
• Eligible for up to 9 paid holidays, a floating holiday, and 4 Winter Break days.
• 401(k) with up to 6% company match after 1 year.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Care Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

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The post Part-Time Remote Customer Care Representative for a Publishing Company – $20/Hr., Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

ENTRY LEVEL! Remote Healthcare Customer Service Representative – $15/Hr., Hiring From 22 States

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by Chris Durst       Oct. 30, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Alorica, a global customer experience company, has posted Remote Healthcare Customer Service Representative positions to their careers page.

In this role, you will assist customers with issues and concerns they are experiencing during the use of the product and/or service. You will also document call-related information for auditing and reporting purposes.

Applicants for this position should have at least a high school diploma or GED, strong computer navigation skills, familiarity with Microsoft Office applications (Word, Excel), and excellent oral and written communication skills. Customer service experience is a plus.

Based on these qualifications, I would classify this as an entry level position.

Currently, Alorica is hiring for this role from the following states only: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

The posted starting pay rate is $15 per hour, and the company offers a comprehensive benefits package.

Following are excerpts from the Remote Healthcare Customer Service Representative job posting:

As part of Team Alorica, you’ll help our clients by addressing their customers’ concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services

Qualifications

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and courteous
• Customer oriented

Work Environment

• Ongoing usage of phone and computer systems
• Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
• Alorica will provide the equipment you need to conduct your work which may include a webcam.
• You will need to provide an Internet/Broadband Internet Connection – DSL or Cable only. No Satellite, Dial-up or
• Wireless Internet connections.
• Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of
• 10 Mbps and minimum upload speed of 3 Mbps.

Benefits

• Health, dental, and vision coverage/HSA
• PTO
• Paid holidays and sick time
• Optional daily pay or weekly pay
• 401K retirement plan
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
• Employee assistance program
• Additional voluntary benefits

We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Healthcare Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post ENTRY LEVEL! Remote Healthcare Customer Service Representative – $15/Hr., Hiring From 22 States appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Contact Center Agent – Dealer Parts Support – $50,000-$72,000/Yr, Benefits

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by Chris Durst       Oct. 29, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

CNH Industrial, an equipment, technology and services company with a focus on agriculture and construction industries, has posted a Remote Contact Center Agent – Dealer Support position to their careers page.

The company’s brands include Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.

In this role, you will create, manage and oversee all related activities of the part order fulfillment process.

The company says, “The successful candidate will be calm and cool-headed, yet energetic; focused on maintaining strong partnerships with our dealer network and internal partners. ”

Applicants should have a high school diploma or equivalent experience, at least one year of customer service related work experience within an office setting, type at least 35 words per minute, and be able to work 9AM to 6PM Central Time.

The posted pay rate is $50,000 – $72,000/year.  (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

The company also offers a comprehensive benefits package that included medical, dental, vision, disability, and life insurance. There’s also a 401(k), paid parental leave, and other benefits.

Hiring in the United States – no state hiring exclusions are listed in the job post.

Following are excerpts from the Remote Contact Center Agent – Dealer Parts Support job posting:

Do you have a passion for delivering exceptional customer service with confidence and a high level of professionalism? Do you enjoy working remotely? If so, the CNH Parts & Service Group may have a wonderful opportunity for you.

The Contact Center Agent with Dealer Parts Support will create, manage and oversee all related activities of the part order fulfillment process. The Agent will provide exceptional dealer support via sourcing and coordinating shipments with parts depots with an eye towards meeting dealer needs. The role is the force behind our customer service satisfaction and is the voice of our customers. The successful candidate will be calm and cool-headed, yet energetic; focused on maintaining strong partnerships with our dealer network and internal partners.

This position can be performed 100% remote and located anywhere in the continental United States.

Responsibilities

• Own the customer experience by promptly answering dealer inquiries using call quality expectations.
• Ensure a high level of dealer satisfaction by assuming ownership of all inquiries and provide accurate and timely updates until resolution.
• Think and act in ways that put our customers first, while maintaining the business requirements.
• Build and maintain strong partnerships with multiple external and internal stakeholders (including dealers, suppliers, field personnel, purchasing, materials, depots and logistics) to rapidly resolve part availability needs and shipments to support company image, competitive advantage, customer and dealer satisfaction, equipment uptime, productivity, as well as grow dealer service capability.
• Provide detailed documentation of all correspondences to capture accurate tracking of our dealer inquiries and steps taken to resolve.
• Provide support services to dealers including; troubleshooting, problem resolution, and supply of product or material to resolve urgent issues and reduce Total Vehicle Downtime (TVD).
• Strive for best in class service by meeting or exceeding critical department metrics.

Qualifications

• High School Diploma
• At least one year of customer service related work experience within an office setting
• Type 35 words per minute
• Ability to work 9AM to 6PM Central Time

Compensation & Benefits

CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities.

Annual Base Salary Range for this position is $50,000 – $72,000 USD. (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Contact Center Agent – Dealer Parts Support position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post Remote Contact Center Agent – Dealer Parts Support – $50,000-$72,000/Yr, Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

Full- or Part-Time Remote Virtual Receptionists – US and Mexico, $15/Hr to Start

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by Chris Durst       Oct. 28, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Smith.ai, a company that uses AI and human agents to provide customer engagement services for businesses, has openings for Remote Virtual Receptionists in the United States and Mexico.

In this role, you will answer calls for a variety of different businesses and professionals; take messages, screen new clients, book appointments, collecting payments, and transfer calls; and understand the caller’s needs and provide business information.

Applicants should be great multi-taskers with solid typing skills, be proficient and confident computer users, and excellent communicators.

The posted starting pay rate for US-based Virtual Receptionists is $15/hr ($16 for bilinguals with English-Spanish language skills).

Mexico-based workers will start at $11/hr.

The company also offers an employee referral bonus of $150.

Following are excerpts from the Remote Virtual Receptionists job posting:

We are seeking experienced call-handling professionals to join our elite team. We are passionate about providing the best work environment, pay, and culture. Working at Smith.ai allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home.

What you will do…

• Work 100% remote
• Answer calls for a variety of different businesses and professionals
• Take messages, screen new clients, book appointments, collecting payments, and transfer calls
• Understand the caller’s needs and provide business information
• Be part of a team and contributing to continued excellence

You should apply if you…

• Have strong typing and multitasking skills
• Have access to high-speed internet
• Have the ability to work flexible hours in a quiet setting remotely
• Are a professional and confident communicator with clients
• Are a proficient and confident computer user
• Speak smoothly and confidently in English

We want “all-star” agents who are…

• Experienced professional communicators, verbally and in writing
• Instruction readers and listeners
• Solid ethical decision-makers
• Caring and respectful of everyone
• Responsive to change and understanding that there is always room to improve
• Multitaskers who can balance serving clients directly
• Resourceful and able to navigate learning new things with ease

Before you apply you must have…

• Authorization to work in the United States (if you are U.S.-based) and the ability to pass a background check
• A personal desktop or laptop computer with Google Chrome browser installed
• Minimum 8GB RAM
• Minimum 1024×768 display resolution
• Mac Users: MacOS Ventura 13.6.1 version or earlier
• A reliable broadband internet connection. Must have less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
• Strong typing skills at a minimum of 40 wpm
• A quiet environment for answering calls, plus a headset with a microphone arm attached

PREDICTABLE SCHEDULING
We operate 24/7/365. We offer flexible hours with a requirement to work one shift on Monday and a minimum of 30 hours per week up to 40 hours per week. Our scheduling offers set hours, providing a level of predictability for our agents and contributes to a positive work/life balance. Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Pay and benefits – Remote Virtual Receptionists

‍For U.S.-based agents

• Starting, entry-level rate of $15/hour
• Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
• Paid training
• Healthcare benefits available for agents working 30+ hours weekly

For Mexico-based agents:

• Starting rate of $11/hr
• Paid training

Additional potential earnings and benefits:

• Employee referral bonus of $150
• Many more team award-earning opportunities!

Job Types: Full-time, Part-time

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Virtual Receptionists position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post Full- or Part-Time Remote Virtual Receptionists – US and Mexico, $15/Hr to Start appeared first on Rat Race Rebellion.

* This article was originally published here

How to Make Money Selling Recipes Online

Do you love food? I mean, who doesn’t!? But cooking it and coming up with your own delectable creations takes skill and talent. If you’re a whiz in the kitchen and you’d like to make money selling recipes online, this post is for you! What Do You Need to Start Selling Recipes Online?   If […]

The post How to Make Money Selling Recipes Online appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

22 Easy Ways to Get Free Stuff

Everyone loves a good bargain, but nothing compares to scoring freebies. Now, it’s easier than ever to get free stuff – you just need to know where to look! Here are a bunch of great ways to get free stuff that you’ll actually use. Fear not; these freebies don’t come with any fine print or […]

The post 22 Easy Ways to Get Free Stuff appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

You Can Work from Home for Yahoo – 100+ Remote Jobs Available

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by Chris Durst       Oct. 25, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

 Yahoo, the company that owns the AOL, Yahoo, Yahoo Engineering, Yahoo Finance, Yahoo Sports and Yahoo Mail brands, currently has 100+ remote positions listed on their careers page.

(Applicant Tracking Software Note: Many companies use ATS to screen job applications. Yahoo is using myworkdayjobs.com. You need to know how to get your application past this screening software, or it will probably be blocked. If you don’t know how, pause a moment and watch Module 4 of our free work from home course. You’ll be glad you did!)

There’s a wide variety of roles available. Each one of course has its own job description, pay rate, hours, etc. The mix changes regularly, and is generally in these categories:

• Administration
• Business Development
• Business Operations
• Content
• Customer Experience
• Design
• eCommerce Operations
• Engineering
• Finance
• Human Resources
• Information Systems
• Internship
• Legal
• Marketing
• Research
• Sales
• Software Development

BENEFITS

“Yahoo provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program.”

To find their remote jobs, CLICK HERE > enter the word REMOTE in the Keywords field > select your country from the “Select countries” drop-down menu > click the “Find jobs” button. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post You Can Work from Home for Yahoo – 100+ Remote Jobs Available appeared first on Rat Race Rebellion.

* This article was originally published here