Williams-Sonoma Hiring Part-Time Seasonal Work at Home Customer Service Reps

by Chris Durst       Oct. 8, 2024

If you’re looking for something part-time and seasonal, Williams-Sonoma, the kitchenware and home furnishings company, is hiring work at home part-time Customer Service Reps.

Pay is $15/hr., paid training and benefits included. Also a 40% discount on most merchandise. They’ve hired a number of RRRebels over the years.

Per the job listing, applicants must reside in AL, AZ, AR, CO, CT, FL, GA, ID, KS, MD, MN, MS, NV, NC, OH, OK, PA, TN, UT, VA or WI.

No college requirement.

Here’s what the company has to say about the openings:

Why you and why us?

Who are our Customer Service Representatives? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

• 40% Discount on most merchandise!
• Fun contests / rewards and recognition programs
• Paid Training from the comfort of your home
• Internal conversion and promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
• Pay = $15.00/hr *compensation may differ due to individual state wage requirements*

Essential Functions: The nuts and bolts

• Address customer questions and concerns regarding product and delivery information
• Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
• Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
• Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
• Perform other duties as assigned

Qualifications: What you need to apply

• High School diploma or GED
• 1 – 2 years previous customer service experience
• Experience in a performance-based or metric-driven environment
• Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

•  Ability to complete mandatory paid training for 4 weeks – 100% attendance is required
•  Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met

Technology Requirements Overview:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Operating Systems:

• Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
• Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
• Mac IOS 12 or newer

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here