by Rat Race Rebellion January 5, 2026
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Gainwell Technologies is a healthcare technology company that supports state and government health programs, including Medicaid and other public health services. Their work focuses on improving access to care and modernizing healthcare systems across the U.S.
In this role, you’ll handle inbound calls from members who need help with healthcare benefits, eligibility questions, claims, or general program support. Day-to-day work includes answering questions, documenting interactions, and resolving issues using internal systems. This role is best suited for candidates with prior call center or customer service experience, especially those comfortable working in healthcare or regulated environments. The position is fully remote and open to U.S.-based applicants.
The following contains details excerpted from the Community Program Manager job posting:
Provide phone-based support to healthcare members by answering benefit questions, resolving issues, and documenting interactions in internal systems.
Responsibilities
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Handle inbound calls from members regarding healthcare programs and services
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Provide accurate information on benefits, eligibility, and claims
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Document calls and resolutions in internal systems
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Follow established scripts, workflows, and compliance guidelines
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Escalate complex issues when necessary
Requirements
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Prior call center or customer service experience
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Comfort handling high call volumes
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Experience working with healthcare information or regulated data
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Strong verbal communication and documentation skills
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Basic computer proficiency and ability to navigate multiple systems
Experience & Education
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High school diploma or equivalent (required)
Compensation & Benefits
The expected pay range for this role is $35,000 – $50,000/yr. (may vary based on geographic location).
HOW TO APPLY
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CLICK HERE for full details and to apply for this Call Center Agent role. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
The post Gainwell is Hiring: Remote Call Center Agent – $35,000 – $50,000/yr. appeared first on Rat Race Rebellion.
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