Work From Home: Remote Customer Service Representative – $14.69-$22.76/Hr., Medical Benefits from Day 1

by Chris Durst Sept. 16, 2025

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Assurant, a leading global business services company, has posted a Remote Customer Service Representative position to their careers page.

In this role, you would serve as the primary point of contact for the company. You would field questions from customers who have purchased extended warranty contracts for wireless cell phone handsets, and resolve their issues.

Applicants should have at least a high school diploma or GED; excellent verbal, written, and listening skills; strong attention to detail; the ability to multitask; and the ability to think outside of the box to resolve problems.

The posted pay rate is $14.69-$22.76/hour. Medical benefits begin from day one.

Following are excerpts from the Remote Customer Service Representative job posting:

The role of a Customer Service Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer’s primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.

Why You Should Consider This Role

You love helping and connecting with people
You’re a problem solver who likes to think on their feet and enjoys a challenge
You thrive in a fast paced, changing environment

What You Will Like

The diversity – every day and every customer are different
The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team
Medical benefits begin on your first day
Monthly incentive plan option to earn additional $200-$300/month
Tuition reimbursement available after 6 months up to $5000/annually
Competitive paid time off
Shift differential for nights and weekend

The Details

Provide superior service to our customer who have purchased extended warranty contracts for wireless cell phone handsets.
This role requires listening to our customer’s concerns and showing empathy while resolving their issue
Because every customer is different, we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges
A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges.

What You Should Know About Us

Assurant, Inc. helps people protect what matters most to them
We have been around for a while with our roots tracing back to 1892
We are a Fortune 300 company employing approximately 15,000 people in 16 countries
We provide specialty protection products and related services to safeguard against risks

The Ideal Candidate Will Have

Strong attention to detail
Love talking to people and ability to WOW customers on every call
Excellent verbal, written, and listening skills
Relentless drive to own the customers problem and resolve it
Ability to adapt well to change
Ability to work well in a fast-paced work environment
Ability to think outside of the box to resolve problems
Ability to multi-task using technology, including call handling
Minimum high school diploma or GED

Compensation & Benefits

Pay Range: $14.69 – $22.76

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!