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by Chris Durst Oct. 30, 2025
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CareLinx, a nationwide caregiver marketplace platform that’s part of the Sharecare family, has posted a Remote Care Advisor opening to their careers page.
If you love helping people and want a meaningful remote role, this Care Advisor position with CareLinx could be a great fit.
In this role, you would guide families through the process of finding, interviewing, and hiring in-home caregivers. You’d maintain ongoing relationships with both families and caregivers, ensuring everyone is satisfied and supported. You’d also document interactions in the CareLinx system and collaborate with your team to provide top-notch service. Essentially, you’re the go-to expert for members navigating their in-home care journey.
Applicants for this role should have a high school diploma or equivalent (some college preferred); at least one year of productivity-based customer service or call center experience; and strong verbal and written communication skills. Experience with healthcare or working in Microsoft Office is a plus, but not required. You’ll need to be organized, detail-oriented, and comfortable supporting multiple people at once.
The posted pay rate for this role is estimated between $40,000–$50,000/yr. (unconfirmed; based on Glassdoor data).
Company benefits: While the listing doesn’t specify, CareLinx is known for providing full-time employees with benefits that typically include paid time off, health coverage, and opportunities for growth within the company.
Following are excerpts from the Remote Care Advisor job posting:
CareLinx is looking for a Care Advisor to assist with CareLinx’s Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member’s needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx’s health plan partners. If you think there’s alignment with the description above, CareLinx may be the place for you.
Location: This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
Job Type: Full-Time, Hourly
Essential Job Functions:
- Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
- Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
- Document accurate and complete notes of all family and caregiver interactions in CareLinx’s EHR system
- Work collaboratively and professionally with other team members and teams within CareLinx
- Exhibit excellent verbal and written communication skills via phone, email, and text
Specific Skills/ Attributes:
- Effective time management skills and high attention to detail
- Excellent verbal and written communication skills
- Superior organization and multitasking capabilities
- Goal-driven, problem solver
- Professional, confident, outgoing demeanor
- Experience working with Microsoft Office Suite
- Ability to maintain strict confidentiality, and exercise good judgment
- Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
- Additional job duties may be assigned on an as-needed basis
Qualifications:
- High school diploma or equivalent, required
- Military experience is a plus but not required
- Some college-level coursework, preferred
- At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
- Previous healthcare experience preferred
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Care Advisor position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
The post Work From Home as a Remote Care Advisor – Help Families Connect with Caregivers appeared first on Rat Race Rebellion.
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