Work From Home: Remote Customer Care Order Placement Rep Role Handling Medical Supply Orders

by Brian Robinson Dec. 2, 2025

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Cardinal Health, a healthcare products and services company, has posted a Remote Customer Care Order Placement Rep opening to their careers page.

In this role, you would answer inbound calls to place and manage medical supply orders, resolve order issues, research accounts, and provide clear communication on order status and problem resolution in a busy call center environment.

Applicants should have 2-4 years of experience in a high-volume call center, strong communication and phone skills, familiarity with order placement systems, and the ability to meet daily call metrics. Prior healthcare customer service and remote work experience are preferred.

The posted pay rate is approximately $15.75 to $18.50 per hour.

The company is hiring from anywhere in the United States.

Cardinal Health offers benefits including medical, dental, and vision coverage, paid time off, health savings accounts, 401(k), disability coverage, paid parental leave, and work-life resources.

Following are details excerpted from the Remote Customer Care Order Placement Rep job posting:

Cardinal Health Customer Service Operations provides outsourced services related to medical billing, reimbursement, and order placement. This role focuses on answering about 60-80 calls daily from customers and caregivers regarding medical supplies, processing orders, and handling inquiries in a compliant, efficient manner.

Job Responsibilities

Answer incoming calls regarding medical supplies orders
Process new and reorder requests, including insurance billing and payment collection
Navigate multiple computer systems and consult supervisors on complex issues
Communicate clearly about order delays and problem resolutions
Interpret insurance terminology for customers
Maintain professionalism and empathy throughout interactions

Qualifications

High school diploma or equivalent preferred
2-4 years call center experience in a fast-paced environment
Remote work experience preferred
Familiarity with Microsoft Office and order systems preferred
Strong phone and active listening skills
Ability to meet call center metrics and handle high call volumes
Reliable high-speed wired internet meeting specified requirements

Compensation & Benefits

Hourly pay range: $15.75 to $18.50 (based on location, skills, and experience)
Medical, dental, and vision insurance
Paid time off and parental leave
401(k) and health savings accounts
Disability coverage and work-life support resources

Work Schedule & Training

Mandatory training Monday–Friday, 8:00 AM – 5:00 PM EST
Post-training shift bid based on business needs, including Saturdays and flexible hours from 8:00 AM to 9:00 PM EST
Explore a full-time remote customer service job assisting with medical supply orders. Great for experienced call center reps seeking flexibility, benefits, and steady pay with a respected healthcare company. Apply soon before the window closes!

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Customer Care Order Placement Rep Role. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!