Work from Home Customer Service Reps for Skullcandy – Paid Training

by Chris Durst   Mar. 9, 2021

VIPdesk Connect is currently hiring Customer Service & Technical Support Reps to manage contacts for their client – Skullcandy.

Skullcandy is a US-based company that markets headphones, earphones, hands free devices, audio backpacks, MP3 players, and other products.

At present, they are hiring from the following 17 states ONLY: Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, and Wisconsin.

Pay rate is not listed.

Paid training begins April 14, 2021.

Here’s what the company has posted about this position:

“VIPdesk Connect is hiring awesome people who excel in customer service and technical support to join our team in a full-time role to provide support to our client Skullcandy. Be a part of our supportive and fun team while putting your problem-solving skills to work with appreciative and enthusiastic brand-loyal customers.

The Customer Service Representative, we call Brand Ambassador, provides customer service and Tier 1 technical support with a friendly, human tone for a variety of consumer electronics brands and products and is responsible for problem resolution with a focus on creating customer loyalty and providing a positive customer experience. The Customer Service Representative uses both passion and knowledge of the products to ensure an authentic and personal experience that promotes brand loyalty. The Customer Service Representative troubleshoots and resolves customer issues, taking ownership of the issues, and following through to solve problems while exercising patience and willingness to resolve simple and complex inquiries with positive energy.

The Customer Service Representative also provides general customer service including order placement, order tracking, warranty returns, and product advice, and answers customer questions about product features and availability, client policies, and promotions on behalf of our clients.

This position is perfect for a problem-solver with customer service experience, a love for consumer electronics, and a desire to help others. Our training will provide in-depth knowledge of the products and programs; you bring your love for technology and go-getter attitude. Excellent communication skills, problem-solving abilities, and the desire to help others are a must.

VIPdesk Connect is a growing outsourced customer care business (BPO) with team members working remotely in over 35 states. Brands who place the customer experience at the center of their business choose to work with us; we are honored to be the customer service partner of choice for several of the world’s iconic brands.

No matter how leading edge our technology is, it will never replace the power of the one-to-one human connections we build. We are dedicated to building a culture of care for our team. We are on a mission to elevate the human experience and seeking team members who embrace our company values—Transparent, Helpful, Creative, Flexible, and Positive Energy.

Qualities of Brand Ambassadors:

Dynamic Communicators –With the voice of our clients, team members provide responsive, accurate, and authentic interactions. While resolving technical issues, they listen and simplify the complex, breaking down to make understandable to those less tech savvy.

Knowledgeable –Brand Ambassadors are constantly working on improving skills. When new products are released, they enthusiastically learn how to support new features, functions, and integrations to confidently resolve customer issues. No matter what the issue, no matter how complex, they are problem solvers who welcome and lean into challenges.

Human – Brand Ambassadors know how a message is conveyed is equally important as what is said. By putting themselves in another’s shoes, they focus on the customer’s experience and connect, human-to-human.

Essential Duties and Responsibilities include the following. Other responsibilities may be assigned.

• Handle customer inquiries via all channels (phone, email, chat, SMS), providing appropriate solutions in a timely manner that is representative of the brand’s culture and customer base
• Utilize critical thinking skills to analyze information, provide accurate remote troubleshooting of products and related support; diagnose and resolve issues following best practices, guidelines, and policies
• Escalate critical issues following appropriate policies and procedures
• Retain and convey deep knowledge and benefits of products and troubleshooting techniques to continually provide effective support
• Accurately document customer interaction details with limited errors
• Embrace the commitment to customer service and nourish brand loyalty
• Attend meetings and trainings as required to obtain new and pertinent information about clients and their products and services
• Meet or exceed program metrics including quality and customer satisfaction
• Other duties as assigned

Qualifications:

• HS Degree or equivalent required; Associate degree or some college preferred
• 1+ years customer service experience, experience in a virtual contact center a plus
• 6 months+ relevant experience in post-sales technical support
• Knowledge of basic troubleshooting
• Excellent interpersonal skills; strong oral and written communication skills
• Proficiency with Microsoft Office suite of applications including Teams
• Able to type at least 35 words per minute with minimal errors
• Technically savvy with the ability to pick up new technology, processes, and procedures quickly
• Experience working with Bright Pattern or Zendesk (or a comparable customer service ticketing system) preferred
• Basic user knowledge of audio/wireless microphone systems, headsets, audio devices, and gaming systems a plus
• Ability to adapt and respond to a diverse customer base with varying skills
• Ability to remain calm and professional under pressure
• Due to the home-based nature of this job, the Brand Ambassador is required to have a secure home-office environment, internet access, USB headset, webcam, router, modem, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, which may change over time
• Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
• Able to work weekends and some holidays
• Able to successfully pass a credit, criminal and employment reference security checks where permissible by state and local regulation
• Currently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin

Training:
Our next training class is scheduled to begin on or about April 14, 2021, with daily classes held Monday-Friday, 11:00 am–5:00 pm ET. New team members will attend training remotely via webcams from secure, noise-free, distraction-free home offices that meet our requirements.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your work from home plans!

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* This article was originally published here

$12/Hr – Work from Home Customer Service Reps, Self-Paced Training

by Chris Durst        Mar. 8, 2021

Alorica, a legitimate and frequent hirer of work from home Agents, is looking for Work at Home Customer Service Representatives.

In this role, you will take calls in a scripted environment for, “products and services ranging from exercise equipment, kitchen appliances, cosmetics, entertainment products (CD & DVD Collections), vacuums, and free information regarding insurance and legal representation.”

Pay is listed at $12/hour and, while no state exclusions are listed, we do know that, in the past, the company hires in about half of the US states. We’ll post here if we uncover more details on any omitted states.

Here’s what Alorica has posted about this opportunity:

“This project offers the opportunity to take calls in a scripted environment for a wide variety of businesses you may have seen on the internet, TV or heard on the radio. Products & services ranging from exercise equipment, kitchen appliances, cosmetics, entertainment products (CD & DVD Collections), vacuums, and free information regarding insurance and legal representation.

We are seeking individuals that are sales minded, possess exceptional customer service skills and have the ability to read scripts verbatim. Hours of operation for this line group are 24/7 with our highest needs being on the weekends. (Primarily Saturday)

We have a 15 hour minimum weekly requirement during our peak season (November and December) that allows our agents to ensure call quality, product awareness and call fluency. These minimum requirements may be raised or lowered based on business needs with as much notice as reasonably feasible given business circumstances. Outside of peak season (January – October) agents can expect to work 5-10 hours per week and the more flexible you can be with your schedule, the better your opportunity to work even more.

Training and call taking rate is $12 per hour.

Training will be self-paced! USB Headset Required
Alorica-at-Home Agents are responsible for receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, quality standards, and federal laws and regulations. Additional responsibilities pertaining to call and sales function are (but are not limited to):

• Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
• Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.
• Successfully complete initial on-the-job training, as well as any new product or on-going training.

Applicants for this job will be expected to meet the following minimum qualifications:

• high school or GED required, minimum one year customer service or sales experience required;
• must be 18 years or older; based on project candidate may be required to meet additional experience/skill requirements;
• must work a minimum of 20 hours per week;
• basic computer skills required to include navigation between application and internet sites;
• ability to pass required background checks;
• based on project, ability to pass required drug screening;
• based on project, candidate must score acceptably on job related testing assessments;
• ability to clearly communicate using a clear, distinct voice; and bilingual in English and Spanish (or other language as defined) may be required for certain projects.

The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, Alorica At Home Agents may be asked to perform other duties as required. Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your next steps toward working from home!

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* This article was originally published here

19 Transcription Jobs Online for Beginners

Transcription Jobs Online for Beginners

Transcription work is near and dear to me. It is the very first (of many) work from home jobs I ever held.

After I quit my job to become a freelance writer, I had to have some kind of money coming in until my writing career took off.

And that’s when I found my first transcription job by accident while looking for writing gigs on Craigslist.

Although I did not have transcription experience, I applied and was (thankfully) hired after I passed a transcription test.

That job introduced me to the work-from-home world, and I’ve been working remotely ever since.

Working as a transcriptionist helped me through a difficult financial time.

And so when someone reaches out to me about working from home or making extra money online, I’m always quick to suggest transcription work.

Fortunately, there are companies who offer transcription jobs online for beginners. In fact, I’ve compiled a list of 19+ transcription jobs online — no experience required!

Ready to jump right in and build your own transcription career? That’s the spirit! I highly recommend taking one (or both) free mini courses over at TranscribeAnywhere.

One is a general transcription course and the other is a legal transcription course.

Taking them will give you a much better understanding of what it takes to become a successful transcriptionist and whether it’s the right career path for you.

1. Accutran Global 

Accutran Global is “always” interested in hearing from new transcribers.  However, you need to click on the “Apply for Work” button from their jobs page to see if they’re actively accepting applicants. 

Keep in mind, they have peak times when there is a ton of work and non-peak times of the year when there may be no work at all.

Pay rate is by the word ($0.005 to start).

Payments are made on the 15th of each month.

You will need to pass a transcription test to be considered. Accutran Global is not ideal for parents or caregivers who are responsible for others; you are expected to finish claimed work ASAP. In other words, you cannot have any distractions that delay your turnaround times. 

2. Appenscribe 

Appenscribe offers global transcription jobs online. So if you are fluent in multiple languages, you will have more work available to you.

To get started, you will need to register an account and pass two small transcription tests. Contractors report different pay rates, but you can expect a rate of about $0.005 per word. Payments are made twice a month via PayPal.

Work is not always available through Appenscribe, but when work is available, you can claim it any time day or night! There are non-transcription projects available at times too, if you want to expand your work-from-home earnings. 

3. Bam!

Bam! mostly offers entertainment transcription services, but they also do legal, corporate, finance, research and general transcription projects, too. If you can pass a skills test, they will consider you as a contractor.

Their application is not found on their site. You will have to contact them via their contact form or email them at bam@bamtranscription.com to express your interest as a potential typist.

4. Speech Ink

Speech Ink hires typists via Amazon’s Mechanical Turk platform. You need to sign up for an MTurk Account to get started.

(Note: Several of the transcription companies on this list use MTurk to assign work and make payments).

Once you’re signed up, you can search for Speech Ink jobs via MTurk platform. From there, claim jobs and complete them. Some jobs may have “qualifications.” These qualifications may be as simple as agreeing to terms of service or require a small test.

Speech Ink rates the quality of your work and awards bonuses based on accuracy!

Don’t forget, you can jump right into the world of legal transcription by taking the free legal transcription course at Transcribe Anywhere. 

5. CastingWords

CastingWords has two ways for transcriptionists to find work: The CastingWords Workshop and Mechanical Turk. Through their Workshop, they offer transcription jobs online in 66 countries. For US workers, they only accept applicants from certain states.

Through Mechanical Turk (MT) you’ll never know what you will find–sometimes there are a ton of HITS (MT lingo for jobs) and other times, there is hardly anything. The pay rates vary from job to job, but all you need is $1.00 in your account to request payout.

6. Crowdsurf

Like CastingWords, Crowdsurf posts their transcription jobs online through Mechanical Turk. They offer short transcription and captioning tasks. To get started you need an MT account.

You will accept and work on Crowdsurf jobs through the MT platform and receive payments this way, too. If you’ve never heard of MT, it’s an Amazon company. There are hundreds of thousands transcription and non-transcription jobs posted here at any given time.

7. Daily Transcription

Daily Transcription provides corporate, legal, and entertainment transcription with same day turnaround times (hence the name!). There are no guaranteed hours or amount of work available, but they are always looking for transcriptionists at all experience levels as long as they are reliable.

Work is available on an as-needed basis. To get started, you just need to submit a short form and then head over to their testing page.

8. Go Transcript

Go Transcript offers beginner transcription jobs worldwide. This is a great opportunity for international candidates with zero typing experience to get started. 

Typists are paid up to $0.60 per video minute. Average earnings on the platform come out to $150 per month. However, top earners can cash out more than $1200 monthly. 

9. GMR Transcription

GMR Transcription has general transcription positions available consistently. One of their projects (medical condition interviews) has enough work available that you must be willing to transcribe and proof 60 minutes of audio per day to be considered.

Remember, an audio minute and a real minute are two different things. These opportunities are open to typists with no experience as long as you can pass the test.

You can also find beginner translation jobs available through GMR Transcription. 

10. Neal R. Gross 

This is another great opportunity for beginners seeking transcription jobs online. Neal R. Gross has legal transcription opportunities available (which usually requires a couple years of experience!).

What you will need is the ability to return files the next day, type at least 60 WPM, and be able to work at least 30 hours per week (if you type the bare minimum of 60 WPM, this would equal about 5 hours of audio per week). You will need to submit a resume and cover letter through the contact form on their web page to get started.

11. Babble Type

According to its site, Babble Type is “always looking for new transcriptionists, editors, and translators.” 

Once you visit their site, you’ll be asked to watch a short video. This will help you determine whether you’re a good fit for Babble Type or not.  From there, job seekers will need to fill out an application and test to be considered for paid work. 

12. Scribie

Scribie is where many aspiring typists go when they first look for transcription jobs online. There is a waiting list of thousands (yes, thousands!). They hire worldwide and pay via PayPal. The pay rate is $10.00/audio hour.

If you complete three hours of audio in a month, you get a bonus $10.00. There are pros and cons to Scribie. The cons are the low pay. Even as far as transcription jobs online for beginners goes, they pay pretty low. But on a positive note, there are no cash out limits and no commitments (work as much or as little as you want, when you want!).

13. Tigerfish

Tigerfish offers flexible transcription jobs online. They have a ton of different project types available (focus groups, interviews, law enforcement, documentaries). You will have to complete three five-minute tests in order to be considered for paid projects.

These five-minute tests should take you about 20 minutes each to complete (if you are going way over the 20-minute mark per test, transcribing may not be worthwhile for you).

Please note, Tigerfish is not always accepting new transcriptionists. 

14. Transcriptions ‘N’ Translations

Miami-based Transcriptions ‘N’ Translations does transcription projects for big names like Discovery Channel and Animal Planet. If you can pass a skills test, you can contract with them.

To get started, you need to submit your resume along with a short form located on their website.

15. TranscribeMe!

TranscribeMe! posts transcription jobs online for English and Spanish typists. The first step is filling out a form. After that, you will be directed to take a test.

If you pass, someone from their Operations Department will contact you within 48 hours to discuss the next steps (don’t worry, if you fail, you can retake the exam in 24 hours). Transcribers get paid per audio hour. Payments are made every week.

16. Ubiqus

From medical transcription to verbatim transcription and even summary writers, Ubiqus offers a ton of different transcription jobs online for beginners.  If you can provide same day and next day transcripts, you are likely to receive more work.

You will need to successfully pass their application process to get started. All typists start out at the same rate regardless of experience. Payments are made every two weeks. At this time, they are only recruiting native English-speaking, U.S. residents and Canadians. 

17. 1-888-TYPE-IT-UP

Formerly, Verbal Fusion, 1-888-TYPE-IT-UP pays the best starting rate for transcription jobs online for beginners. You must be a U.S. resident and fill out a short questionnaire to be considered. When they are hiring, you will be contacted and asked to take a short transcription test.

If you pass, you can be hired on as a contractor. Keep in mind, it might be weeks or months before you are invited to test. So even if you think you might be remotely interested in this opportunity, it is best to get your application in ASAP!

Note: As of September 10, 2020 they are hiring. However, 1-888-Type-It-Up charges a $59 Entrance Exam Fee. 

This is explained as a method for weeding out applicants. It’s ultimately up to you whether or not you want to pay the fee. But, I would remind you that there are transcription jobs for beginners listed here that don’t require you to pay a single penny to get started. 

18. Verbal Ink

Verbal Ink is always interested in hearing from transcriptionists who want to join their team! From the Verbal Ink website:

“Even if you’ve never worked as a transcriptionist before, you may have what it takes to be a Verbal Ink Transcriptionist…”

You will have to pass a test to get started (their test is notoriously hard!).

If you can pass, they are a great company to get in with. To get started, you will need to submit your resume and cover letter for consideration.

19. 3Play Media

3Play Media provides transcription jobs online as well as editor positions. You must pass a series of skill and proficiency tests to be considered. In order to be successful, you should be able to type at least 75 WPM and be proficient with internet research.

It is a bonus if you are skilled in Excel. Pay varies per project, but contractors can earn anywhere from $10.00 to $30.00 depending on individual speed and efficiency.

20. Transcription Outsourcing 

At Transcription Outsourcing, you can find a number of online typing jobs available. There are listings for legal, general, financial, and medical transcription jobs. 

To get started, you just need to fill out a short application. Their office will contact you directly should they have any questions or need more information.

Start Making Money Typing from Home

So, there you have it — 20 companies that offer transcription jobs online for beginners. Remember, sign up for one (or both) of the free mini courses at TranscribeAnywhere.

Whether you choose the general transcription course or the legal transcription course, you’ll get a much better understanding of what it takes to start a transcription career and whether it’s the right path for you

Do you know of an opportunity I missed? Have you worked for one of the companies listed? If so, please leave your comments below–I’d love to read them! Don’t forget to visit my job leads page to find even more work from home jobs! 

This post may contain affiliate links. Please see the disclosure for more information.

The post 19 Transcription Jobs Online for Beginners appeared first on Work From Home Happiness.

* This article was originally published here

Work at Home as a Virtual Phone Receptionist – P/T or F/T, Benefits

by Chris Durst    Mar. 5, 2021

Smith.ai reached out to let us know they are looking for a “large number” of Virtual Receptionists.

Part-time and full-time available to residents of the Continental US, Mexico, and Canada.

No college required. Starting pay is a bit low, however, benefits and “periodic raises based on performance and longevity with the company” are also offered.

Here’s what the company has to say about this opportunity:

“Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses. We promote a fun and productive work environment that is challenging, varied, and highly rewarding.

We operate 24/7, nearly every day of the year, except for a few holidays. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Primary Responsibilities

• Answering calls and/or web chats for a variety of different businesses and professionals.
• Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
• Understanding caller needs and providing business information
• Being part of a team and contributing to continued excellence

Must Have

• Great work ethic and professional demeanor
• Prior receptionist or call answering experience
• Ability to follow instructions and clearly summarize details
• Ability to multitask and work well under pressure
• Great communication skills and positive attitude

Technical Requirements

• Desktop or laptop computer with Google Chrome browser installed
• Reliable broadband internet connection. Must have a less than 50 ms ping, greater than 10 Mbps download and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
• Strong typing skills: at minimum 40 wpm [this appears to be an error; RRRebels report a requirement of 50 on the test] with 100% accuracy (tested by https://livechatinc.com/typing-speed-test/)
• Call answering only: a quiet environment for answering calls, plus headset with a microphone arm attached

Compensation & BENEFITS

This position offers an hourly rate. Our starting, entry-level rate is $10 per hour ($11 per hour for bilingual agents) and we pay weekly. Periodic raises are given based on performance and longevity with the company.

Benefits include:

• Medical, dental, and vision insurance
• Retirement plans
• Cash bonuses
• Paid training

We invest in our team members and support their growth towards career advancement in both client-support and management roles as their experience grows.

Click here for full details and to apply. To get our job posts ASAP, be sure to follow us on Facebook. May you be working from home soon!

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* This article was originally published here

35 Home Businesses You Can Start For Less Than $50

Are you looking for home businesses with low startup fees? Well, keep reading; I have a big list of business ideas that are less than $50 to start! If you're anything like me, your first experience with the direct sales industry is probably with Avon or Tupperware (both of which are still going strong today). […]

The post 35 Home Businesses You Can Start For Less Than $50 appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Make $13.50-$17+ Working from Home for KellyConnect – Equipment & Paid Training Provided

by Chris Durst       Mar. 2, 2021

If you’re a great communicator with at least 6 months of customer service experience, KellyConnect has a job you just might love — a Tech Support position that doesn’t require Tech Support experience!

Equipment provided. Paid training.

Pay:

• $13.50/hour during training
• Increase to $15.00/hour after successful graduation of Nesting
• Earning potential up to $17.75/hour after successful completion of the full Continuity Model

Here’s what KellyConnect has posted about this job:

“Our Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.

What Your Virtual Work Environment Looks Like

• A private workspace with locked door in your permanent residence
• Quite environment free of background noise and interruptions
• A secure workspace free from cell phones/video devices
• Arrangements for dependent care and other obligations

What You’ll Love About Us

• Paid training at $13.50
• Increase to $15.00/hour after successful graduation of Nesting
• Earning potential up to $17.75/hour after successful completion of the full Continuity Model
• You may be eligible for medical; dental & vision benefits 30 days after 90 days of employment. More information regarding benefits can be found by visiting this website.
• Paid Time Off and Paid Holidays available for eligible employees
• Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams

What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.

• Locating music, apps, and movies on various devices
• Billing issues
• Fraud management
• Product feature inquiries
• Resolving username and password difficulties
• Troubleshooting email, wi-fi connectivity and web browser issues
• Navigating customers through various apps
• Data back-up, sharing & synchronization troubleshooting
• Verifying proper hardware and software configuration and set up
• Diagnosing and resolving issues including internet connectivity, email, application downloads, and more

Requirements

What We’ll Love About You

• Regular, consistent, and punctual attendance.
• Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
• Must be able to work a 2nd shift between 1pm – 1am EST
• Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
• Possess a strong work ethic with a stable work history
• Great communication skills
• Desire a long-term career with growth
• Openness to feedback and willingness to improve
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred

What You’ll Need

• High School Diploma or GED
• Must be 18 years or older except where prohibited by law.
• Minimum 6 months of customer service experience
• Legal authorization to work in the US
• High speed internet services”

CLICK HERE to learn more and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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* This article was originally published here

Work at Home Sales/Customer Service Reps – Qualfon Now Hiring in 25 States

by Chris Durst      Mar. 1, 2021

You may not recognize the name Qualfon, but you will definitely recognize the name of the client whose account you will be servicing!

The company is now hiring Work from Home Sales & Customer Service Reps who are confident on the phone.

Hiring in Alabama, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Montana, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming.

Pay is not listed in this job posting, however, we have seen similar jobs posted by Qualfon that started at about $12/hour.

Here’s what the company has posted about this opportunity:

“100% Remote Work from Home position that will include virtual training from your home

We are hiring in the following states:

Alabama, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Montana, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming

We are looking for experienced and confident phone agents who are adept in both customer service and sales skills.

Do you have great computer skills? Do you thrive on multi-tasking? Do you love helping others?

If so, we are searching for you! Our elite clients demand the best! Come join our team where excellence and high performance are recognized!

We offer fantastic earning potential!

Our Qualfon Mission

• Our mission is to be the Best and make each person’s life better to pursue their total vocation, create and ever-growing number of career development opportunities, and be the partner of choice for all our clients.
• Further your education and earn a college degree through our Qualfon University scholarship program
• FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program
• Medical, dental benefits, vision and life & accident insurance for full time employees
• Opportunities to earn additional income through incentives
• Paid time off
• We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values

What you will be doing

• Be energized and thrive in a fast paced, high energy, and fun environment
• Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products
• Follow up customer calls where necessary
• Track your productivity
• Maintain composure in escalated situations

Technical and System Requirements

This opportunity REQUIRES that you have the following equipment in order to perform the job:

• Desktop or Laptop (Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible
• Operation system – Windows 10 or newer
• Webcam-Video available
• The computer must have least 4GB of RAM and a Processor speed – Dual Core 2 GHz or better
• High-speed Internet via wired ethernet connection, no Wifi, Satellite or Hot spot
• Upload speed of 3 Mbps; Download speed of 10 Mbps
• The Internet service provider (ISP) must be highly stable with 1% or less packet loss
• Latency under 100ms.
• USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech recommended) 3.5 mm headsets and gaming style headsets are not approved.
• Must have available cell phone, tablet or landline required for Multifactor authentication
• Only Some Work from Home positions will require Two monitors or a 32” or larger monitor

What skills you will need

• Minimum one year previous call center or prior work at home experience required
• Ability to attend paid virtual classroom training program
• Self-motivated and able to work independently
• Ability to multi-task in several computer applications at once while holding a conversation with a customer
• Strong research/problem-solving skills
• Ability to be flexible & accommodate change
• Strong ability to communicate articulately and succinctly both verbally and in writing, along with Excellent listening skills
• High energy
• Passion to meet or exceed performance goals”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page.

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The post Work at Home Sales/Customer Service Reps – Qualfon Now Hiring in 25 States appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here