$15/Hr., Computer Provided, No Tech Support Exp. Required – Amazon Hiring Tech Support Associates

by Chris Durst       Aug. 9, 2021

Amazon just posted openings for Seasonal Part-Time Technical Support Associates (you don’t have to have tech support experience to qualify).

The job is open to residents of Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, Ohio,Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Pay rate is $15 per hour and overtime is paid at 1.5x.

Here’s what the company has posted about this opportunity:

“What is Amazon Customer Service All About?
Earth’s most customer-centric company is seeking bright, articulate, detailed applicants with a passion to help our customers and make them smile. The Amazon Technical Support Customer Service Associate plays a critical role as part of our mission to deliver timely, accurate and professional customer service to all Amazon customers, as well as listening to customers and escalating pain points to enable Amazon to improve and deliver a world-class technical support experience. We are seeking candidates who are curious about new platforms and technologies, enjoy problem solving, and supporting customers with technical issues. The majority of time spent with customers will be via phone, but you may also be required to support email and chat. Associates use a variety of tools to navigate, research, review solutions, and communicate them effectively to a variety of customers in a fun and fast-paced company.

When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.

What is a Full-Time position in Customer Service?
Our Virtual Customer Service is open 24 hours per day, 7 days a week As a Seasonal Amazon Customer Service employee your work schedule could fall anywhere in between these hours, and may often require one or both weekend days. You will be expected to work 40 hours per week in this role, with the additional expectation to work up-to 60 hours a week if there is a business need, large-scale event, or if peak season requires.

Working hours for all associates increase substantially during our Peak season(s) and can increase during other times of the year due to business needs. In order to support our customers, vacation requests are not granted during our Peak season(s) and identified blackout periods unless otherwise required by law. You may also be required to work on any/all major holidays.

*Seasonal employees may remain with Amazon in a temporary capacity for up to nine months, or a shorter period of time depending on business need. Seasonal Employees in this role also have the ability to be hired on permanently based on individual performance and business need.

Compensation
Except as otherwise required by law, this role pays $15.00 per hour.

Why Amazon?

• Overtime pay at 1.5x base rate
• Employee Discount
• Resources for Living Program
• A supportive team of leaders and peers
• Gain customer service experience and build your resume
• Time Off Options
• 401k

You must NOT be a current Amazon employee. If you are an internal applicant, please reach out to your local HR representative to discuss transfer eligibility.

Key Responsibilities:

• Help a variety of Amazon customers by phone, e-mail and/or chat.
• Use tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.
• Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools.
• Complete mandatory training (this schedule will be different from your work schedule upon hiring).
• Actively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.
• Follow detailed verbal and written instructions.
• Ability to empathize with and prioritize customer needs.
• Opportunity to learn other areas of the business and support specialty departments as needed.

Technical Knowledge:

• Ability to translate technical information/instructions into a simple language that would ensure seamless trouble shooting
• Demonstrate the ability to apply knowledge to new situations
• Be able to use judgement and common sense to answer customer questions
• Demonstrate willingness to share knowledge with team members and customers
• Consistently curious about technology

Qualifications:
Basic Requirements

• You must live in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Any applicants with home addresses outside of hiring states will not be considered.
• Support a full-time working schedule of 40 hours up to 60 hours based on business needs that may change during the course of your seasonal assignment.
• Ability to sit or stand at your desk for up to hours at a time
• High School Diploma or equivalent.
• Fluent English language proficiency required.
• Agree to Amazon’s Work from Home Agreement. Please watch our Work from Home Agreement (https://youtu.be/yxrpb9pKHls) video for more information.
• You must provide a home work area that is free of any and all distractions. You must be able to devote your full undivided attention to the Amazon customer.
• You agree that you will not provide child or adult care during hours of scheduled work.
• Amazon provides paid mandatory training and resources for new associates. Please watch our New Hire Training (https://youtu.be/63NrmxUEHKg) video for more information.
• Capability to complete I-9 work authorization paperwork.
• Strong typing, phone, and computer navigation skills.
• Ability to follow detailed verbal and written instructions.
• Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring).

Preferred

• Previous customer service experience.
• Previous call center experience.
• Experience working in a fast-paced environment.
• Experience in prioritizing tasks and time to ensure efficiency.

Technical Requirements

• A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only).
• Must be directly connected to router/modem via Ethernet cable. Cannot use a wireless connection.
• You will be shipped an Amazon owned laptop, headset, and Ethernet adaptor, and two security tokens to the address provided in your application.
• When applying, please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment.”

CLICK HERE for full details and to apply. For more jobs like these, be sure to see our Newest Jobs & Gigs page. We post new jobs and side gigs every morning except Sunday. To be the first to hear about jobs like these, like our Facebook page. Good luck!

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* This article was originally published here

The Best Work-at-Home Jobs for Canadians

The work-from-home trend exploded with the arrival of the pandemic, with eight times more Canadians working primarily from home in 2021 than in 2016. And even though the pandemic is winding down, both employers and employees are enjoying the numerous advantages of remote work, which means the trend is likely to continue. But although 80% of Canadians […]

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* This article was originally published here

Etsy Alternatives: Best Places to Sell Your Handmade Items

There’s nothing quite as satisfying as creating something yourself. Many people who produce handmade items do so initially as a hobby but soon find selling their crafts to be a viable business option that will allow them to work from home.  But choosing where to sell your handmade items can be a bit of a […]

The post Etsy Alternatives: Best Places to Sell Your Handmade Items appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Work from Home for Zoom – 250+ Jobs Available Now, Benefits

by Chris Durst      Aug. 5, 2021

“I have a Zoom at 11,” “Coming to us live via Zoom, our guest expert tonight is…,” or “I was Zooming with Frank…“.

Thanks to COVID, Zoom has become a household name — as home-based workers and their employers have used the company’s video and audio conferencing tools to close the distance and keep getting work done.

As you might expect, Zoom is a company that actively incorporates the remote work model into the way they do business.

The company currently has over 250 remote positions posted to their careers page.

As far as employee satisfaction, current and past employees rate the company a high 4.7 out of 5 stars on the Glassdoor site. In comments left by Zoom employees, the company’s leadership team received high praise and also applaud the positive work culture.

Please note, qualifications and pay will vary depending on the job.

Their current openings fall into the following categories:

• Sales
• Engineering
• Security
• Product
• Marketing
• Legal
• Information Technology
• Finance
• Customer Services
• Engineering Operations
• People Experience
• Project Management
• Administrative

BENEFITS
In a blog post made by Zoom, they note, “Zoom takes great pride in providing its employees a fun yet productive culture, an open work environment, and highly competitive workplace benefits, including competitive pay, fitness reimbursement, unlimited time off, free meals, and monthly office parties.”

They also note in their Glassdoor profile, “Global full-time employees receive access to:

• Comprehensive medical, dental and vision insurance, plus mental health and family planning benefits
• 16 weeks paid parental leave
• Paid company holidays and My Time Off, our rich vacation policy
• Wellness and fitness allowance, plus access to well-being apps like Thrive Global and TaskHuman
• Book reimbursement program
• Personal finance coaching and tools
• And many more perks and benefits
• Benefits packages may differ by location and eligibility. Please confirm with your recruiter.”

To see all of Zoom’s current openings for remote positions, CLICK HERE then >>> enter the word REMOTE in the search field. Be sure to use the filtering tools in the left column to fine-tune your search! For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your next steps toward working from home!

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10 Flexible Remote Jobs for Disabled Adults

According to the CDC, about 61 million adults (1 in 4) in the United States have some type of disability. 

Living with a disability or chronic illness affects more than just a person’s health. Often, these individuals face financial and job-related challenges too. 

A 2019 study from the Bureau of Labor Statistics found the unemployment rate for persons with a disability was about twice as high compared to those job seekers without a disability. In this study, an unemployed person was defined as someone who was out of work, available to work, and actively looking for work. 

So, while many individuals with a disability regularly seek out employment, they face greater challenges to enter the workforce. 

Fortunately, we can bridge this employment gap. An obvious solution is remote work.

Remote Work Offers Greater Opportunities for All 

Remote work has a lot of benefits. No daily commute means time and money saved, but for disabled persons remote work means greater accessibility. Remote jobs make it easier to get to work (no commute) and allows work to be done in a controlled environment (home). 

So, when someone is unable to easily or consistently commute or is affected by a traditional office environment, telecommuting offers an opportunity to work without the daily obstacles of a traditional office job. Plus, some remote-friendly industries provide greater flexibility, which is helpful for anyone who has good days and bad days, flare ups or exacerbations. 

It’s also important to note that today, more than ever, there is a greater awareness of the need to help disabled persons gain financial independence through meaningful employment.

As the National Library of Medicine reports, being able to work contributes to a disabled person’s sense of self worth and purpose and improves individual and family finances. 

Flexible Remote Job Options

As a career coach that specializes in remote work, I often work with individuals with chronic illnesses or disabilities to help them fill skills gaps and find remote work that fits their career ideals. Tailoring a job search to each individual person allows them to fit work into their lives — and not try to mold their lives around work. 

So, what are flexible remote-friendly industries that offer a chance for anyone with the right skills to gain employment? Here are my top 10 remote roles for individuals with disabilities: 

1. Writing 

Writing jobs come in a lot of shapes. There’s copywriting, grant writing, technical writing, SEO-writing — and so much more. 

Remote writers are typically paid per word, piece or project. Often, writers are hired on a contract or freelance basis. Rates for writers vary quite a bit! 

For example, a grant writer can earn roughly $50,000 annually, according to PayScale. While blog post writers average between $0.03 to $.10 per word. Writers with a solid understanding of search engine optimization (SEO) can earn upwards of $45,000 a year according to Salary.com. 

It’s important to pick a niche when launching a career as a nonfiction writer. From there, be sure to gain training in your niche, like this free Highly Paid Freelance Writer course over at SmartBlogger. Niche-specific training and certification allows you to quickly get established in your chosen writing path.

2. Customer Service 

Customer service does not mean you have to sit in a call center all day. Today, there are opportunities to work remotely as a chat agent, email rep, or even via text. 

Some companies, like LiveOps and NexRep, even allow agents to create their own schedules. In fact, agents can schedule blocks of time to work in increments as little as 30 minutes. 

You don’t necessarily need formal training to be a competitive entry-level remote customer service agent. However, it’s always a good idea to brush up on your customer service skills when looking for a new job.

Through LinkedIn Learning, you can hone your customer service skills and receive a certificate upon completion to show prospective employers you are ready to tackle work as remote customer representative. As a bonus, you can share your new certificate directly on your LinkedIn Profile which helps strengthen your position as a candidate.

3. Medical Billing & Coding 

Medical billing and coding professionals review patients’ charts and assign industry-specific codes to medical procedures. These codes are used by insurance companies to make payments to hospitals, doctors, and clinics. 

In a CNBC Jobs Report, it found more medical billing and coding jobs exist than qualified professionals to fill them. What’s more, this is an in-demand field that’s expected to grow faster than the national average. 

Keep in mind, you will need training and certification to be a competitive entry-level candidate. The good news is, there are flexible online learning programs that prepare you for remote work in Medical Billing & Coding. CareerStep has an award-winning Medical Billing & Coding program you can complete at your own pace in as little as one year.

4. Transcription 

Transcriptionists listen to recorded audio and type out what is being said. They use a foot pedal, software, and headset to increase their speed and accuracy. 

There are quite a few different transcription opportunities for remote job seekers. The three most common are general transcription, legal transcription, and medical transcription. 

For legal transcription and medical transcription, training is highly recommended and often required. That’s because you use terminology specific to those industries. Having a good grasp of grammar, quick typing speed, and ability to proofread your own work for accuracy is a must too!

You can try your hand at general transcription or legal transcription for free over at TranscribeAnywhere.

For Medical Transcription & Editing, CareerStep offers an online option for adults.  

5. Bookkeeping & Tax Preparation 

Nobody really likes to do their taxes. That’s why an estimated 60% of taxpayers hire someone else to do their taxes for them. Tax preparers are busiest from late January to early May. However, freelancers and the self-employed need tax help year round since they make estimated tax payments every few months. 

Bookkeepers are responsible for managing the flow of cash in a business. They keep track of all money coming in and going out. Unlike an accountant, bookkeepers do not need a degree. However, aspiring remote bookkeeping professionals should learn how to use popular bookkeeping software, like QuickBooks, through a bookkeeping training program.

6. Graphic Design

Graphic designers are the creative minds behind visual images. This can include logos, magazines, websites, and more. 

Often, graphic designers create marketing materials that sell products or help build brand awareness. Typically, a graphic designer does not need a four-year degree. Instead, post-secondary training in a design-specific program is appropriate. 

Through online training, like the Fundamentals of Graphic Design at Coursera, aspiring graphic designers study the basics of design and layout as well as learn how to use popular design software like Photshop, InDesign, and Illustrator.  You even complete a project you can use in your portfolio.

7. IT & Tech Support 

Tech support pros help consumers navigate an issue from a remote location. For example, internet, cable, phone and technology companies, like Apple, all use remote representatives to help their customers troubleshoot issues and come up with resolutions.

To be successful as a remote tech support rep, you need to be tech savvy and able to communicate complex instructions in an easy-to-understand manner. 

If you’re interested in the technical side of customer support, there are two highly-recommended IT Support Certifications to check out: 

IBM Customer Engagement Specialist Professional Certificate

Google IT Support Professional Certificate 

Both programs prepare students for IT roles that are equal parts tech support and customer service.

8. Developer, Programmer, and Coder

Developers create the structure of websites, apps, games and software. They use a series of code to bring their ideas to life. 

The terms web developer, programmer and coder encompass a lot of different job titles. Some popular remote jobs in these areas include full-stack developer, DevOps, front-end developer, user experience designer, and so much more. 

To get started down this career path, it’s best to figure out which types of projects you want to work on. This will determine which type of coding language you need to learn to get hired. For example, if you want to work on apps, you would most likely need to learn Java or Swift. If you prefer gaming, Unity and Typescript are your best bets. 

You can learn more about the different coding languages, their respective jobs, and appropriate training for each over at Fullstack Academy. 

9. Virtual Assistant 

The one thing nobody can buy more of is time. So, many busy professionals opt to hire extra help to make the most of their time instead. That’s where virtual assistants come into play. 

A virtual assistant (VA), is an administrative professional who provides clerical and professional support from a remote location. VAs often help answer emails, schedule meetings, coordinate travel, and perform basic administrative functions. 

There are plenty of companies that contract with VAs to work remotely. As a VA you might work one on one with a single person, assist an entire team, or handle multiple clients at the same time. 

Familiarity with web-based applications like Google Drive is a must as well as calendar management and communication skills. 

Brush up on modern day administrative skills with the Virtual Assistant Certificate Course over at IAP Career College.

10. Copyediting, Proofreading, Fact Checking 

In a world that is content driven, there’s a high need for copy editors and proofreaders. Copy editors are typically the middleman between writers and publishers or readers. They often review and revise content and make corrections as needed. 

Book lovers and avid readers often make great copy editors. But, a solid grasp of grammar and knowledge of editing styles, like Chicago Manual of Style is a must too. My friend, Phon, offers a free masterclass that teaches the 4-Step Framework for Starting an Editorial Business. Fun fact: Phon built a career that started as a proofreader for romance novels!

I also highly recommend the free webinar provided by Proofread Anywhere. In just 76 minutes you can learn all about professional proofreading and whether it’s the right path for you.

Embrace Remote Work for All

As remote work continues to gain popularity among corporations, large and small, there is a greater need for trained remote workers to fill open positions.

For individuals with disabilities, telecommuting offers a way to work without barriers that traditional office jobs present. Even if you’ve been out of work for awhile or don’t have the right skills you can still make a plan to jumpstart your remote career.

Be sure to identify your ideals. Then identify skills gaps. From there, complete online training. Now you’re ready to work remotely! You’ve got this.

Top 10 Industries that Hire Remote Workers Right Now

Want a realistic idea of where to find real remote work right now? Grab your free copy of my updated guide to in-demand industries now hiring the most remote workers.

This guide includes bonus resources and a link to a free resume review by a professional resume writer.

Happily,

Ashlee

P.S. This post contains affiliate links. Learn more here.

The post 10 Flexible Remote Jobs for Disabled Adults appeared first on Work From Home Happiness.

* This article was originally published here

$12.50+ – Work from Home Customer Care Reps – Benefits, Paid Training

by Chris Durst       August 3, 2021

Sutherland is looking for high-energy Work from Home Customer Care Reps to handle customer queries of varying types.

Regarding pay, they note in their job listing, “opportunities start at $12.50 but can vary by campaign.”

No geographical exclusions are mentioned.

Here’s what Sutherland has posted about this opportunity:

“As a Customer Service Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy work from home environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.

This is the job for you if:

• You excel at handling customer inquiries of varying types
• You are an active listener and can leverage probing question skills
• You have a proven track record for hitting performance targets
• You bring an enthusiastic personality

What we offer:

• Competitive hourly rate – opportunities start at $12.50 but can vary by campaign
• Medical, dental and vision benefits plus added benefits such as 401k and paid time off
• Paid training
• Advancement opportunities – 80% of our frontline leaders have been promoted from within
• Additional pay incentives as well as monthly rewards & recognition programs
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

• Excellent verbal and written communication skills and are a strong multitasker
• Driven by solving problems and meeting goals
• Familiar with Microsoft Office tools
• Experience in customer service and sales
• High school diploma or equivalent

Requirements to work from home:

Excellent Internet connectivity:

• Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
  • A quiet and distraction-free, secure place to work.
• A computer with:
  • 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
  • 2 GB RAM
  • 10 GB available hard drive space
  • One or more available USB ports (2.0 or greater)
  • Sound/audio support
  • Windows 10
  • 2 – 20 inch monitors
  • Wired Keyboard
  • Wired Mouse
• A headset to use for training and meetings that is/has:
  • USB
  • Dual ear
  • Noise-cancelling microphone
• A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About us:

As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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* This article was originally published here

Help! I Didn’t Hear Back About a Job I Applied or Interviewed For – What’s Up With That?!

by Chris Durst     Aug. 2, 2021

Job searching can be frustrating enough, but when you apply for jobs and never hear back, it’s just plain discouraging.

In some cases it happens when the applicant is relying on the often-used but rarely-effective “SPRAY & PRAY” method of applying for jobs. In other cases, applicants are carefully selecting the jobs they apply to and still aren’t hearing back. Either way, it’s annoying as heck.

Before you can break the cycle, you’ll need to pinpoint why your applications are failing.

In this post, I’ll give you a process for breaking things down and determining why you may not be hearing back from companies.

If you TRULY met all of the job criteria and didn’t hear back from the company, ask yourself these questions:

• Did I include a position- and company-specific customized cover letter?
• Did I tailor my resume for this exact role with this exact company?
• Did my resume mirror the language and keywords used in the job description?
• Did I showcase my skills, experiences and achievements that match the employer’s needs?
• Did I convert my resume to an ATS-friendly format?

If you answered “NO” to two or more of these questions, your resume probably never made it past the “bots.”

If your application can’t clear the Applicant Tracking System software and make it into the hands of a human decision-maker, there’s no way you can land the job. You can NOT UNDERESTIMATE the importance of taking the time to tailor your resume and cover letter for EVERY job application.

For more information on cover letters and ATS-friendly resumes, please refer to our FREE LEARNING UNITS.

If you answered “YES” to these questions, it’s likely that the company either filled the position from within or there was another person who was just a bit more qualified.

I INTERVIEWED FOR BUT DIDN’T GET HIRED – NOW WHAT?

Landing a job interview means you did a great job on your resume and application. That’s a win that you shouldn’t underestimate – most applicants don’t get through Applicant Tracking Software.

If you interview with a company and are not offered the job, ask yourself these questions:

1. Did I TRULY meet all of their job criteria and did my interview answers prove that?
2. Did I feel adequately prepared for the interview?
3. Was I in a quiet place or could the interviewer hear background noise?
4. Was I fully attentive during the interview?
5. Was I on time and prepared for the interview?
6. Did any of the questions catch me off guard?
7. Did I emphasize how my skills will benefit the position?
8. Did I ask meaningful questions about the company and the position?
9. Did I “ramble” or give meaningful and direct answers?
10. Do I feel like I conveyed everything I wanted to about myself?

There’s stiff competition for work from home jobs. With hundreds of people applying for the same position, you have to be on top of your game!

If you answered “NO” to two or more of these questions, the company likely put you to the side while they look for applicants who aced their interview – hitting the marks you may have missed.

If you answered “YES” to these questions, it’s likely that the company either filled the position from within or there was another person who was just a bit more qualified.

Either way, now’s the time to review the questions above and formulate a plan for nailing your next interview.

Also consider these questions:

• Which questions did I handle well?
• Which questions did I handle poorly?
• What will I do differently in my next interview?

Taking the time to assess the reasons for the lack of response and then taking corrective actions can help set you on the course to the YES you’ve been looking for!

Now that you’ve refined your application practices, be sure to follow us on Facebook to get our leads as soon as we post them. May you be working from home soon!

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* This article was originally published here