Work From Home Helping Connect Student-Athletes With Colleges – $45,000-$50,000/Yr.

.

by Chris Durst       April 5, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

SportsRecruits, “the leading college sports recruiting network, connecting athletes, clubs, events, and college coaches within the recruiting process,” continues to recruit for remote Customer Success Specialists.

In this role you’d connect with people via phone, email, and live chat inquiries.

The salary range is $45,000-$50,000 annually. Benefits appear to be broad.

No college required, no state hiring exclusions mentioned.

Per the company, “The candidate best fit for this position is an effective and positive communicator with strong attention to detail, a phenomenal teammate, and capable of breaking down complex challenges into simple solutions.”

Here’s an excerpt from the SportsRecruit job post:

As a member of the Customer Success team, you will work directly with student-athletes, parents, club owners, directors, recruiting coordinators, and coaches to unlock the power of the SportsRecruits platform.

As a Customer Success Specialist, you’ll serve as the first point of contact for phone, email, and live chat inquiries in order to help customers achieve their goals on the SportsRecruits platform. You will closely assist our Customer Success Management team in the on-boarding and implementation process for our club and high school customers. If you read this, write the word popcorn in your response when asked what sets you apart from other candidates. The candidate best fit for this position is an effective and positive communicator with strong attention to detail, a phenomenal teammate, and capable of breaking down complex challenges into simple solutions.

Responsibilities:

• Independently manage the daily workflow of on-boarding new, and renewing existing users to the SportsRecruits platform
• Apply technical knowledge and creative problem solving to find efficient solutions to customer issues
• Handle customer requests and raise issues to the appropriate team members
• Analyze data to find opportunities to improve the product, build internal efficiencies as well as to troubleshoot customer issues
• Serve as the voice of the customer and collect feedback to drive improvement in the product
• Contribute to and help maintain existing and new customer-facing resources

Requirements:

• 1-2 Years of Customer Success Experience
• Passion for helping people
• Excellent written and oral communication skills
• Strong troubleshooting skills, analytical thinking, perseverance, and patience
• Proficient in Microsoft Excel
• Flawless attention to detail
• Ability to prioritize multiple projects and deadlines
• Strong desire to improve the experience of our users
• Understanding of college recruiting and the high school and club sports space
• Familiarity with software like Zendesk, Salesforce, and Gainsight is a plus
• Experience in the college athletic recruiting process is a plus

What we offer:

It’s important to us that our team is happy, and we’re always looking for ways to improve our overall work culture and support our employees’ well-being. Here are a few of the benefits we offer at this time:

• Comprehensive medical, vision, and dental coverage
• 401(k)
• Unlimited time-off policy
• Option to work remotely or in our NYC WeWork Space

Salary Range:

$45,000 – $55,000 USD annually

This is currently a remote position, but there is an option to work either full or part-time from our New York office. Once a year we have the company meet up in NYC to discuss the company goals for the year, have various speaks from the sports industry, and work with different departments in person. Whether our teammates feel most comfortable working remote or in the office, we’re confident that we’ll continue to foster a connected, supportive environment for all.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post Work From Home Helping Connect Student-Athletes With Colleges – $45,000-$50,000/Yr. appeared first on Rat Race Rebellion.

* This article was originally published here

$27.88-$33.65/Hr., Benefits – Work from Home Retention Specialist

>>> Follow RRR everywhere for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

by Chris Durst       April 4, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Housecall Pro, a software company that caters to HVAC, Plumbing, Electrical, Cleaning, and other businesses, has posted a work from home Specialist, Sales Retention job to their careers page.

The pay range is $27.88-$33.65/hr. (includes base and potential performance bonus).

No state hiring exclusions are mentioned in the job post.

In this role you’d be “helping to retain Pros by improving the effectiveness of your interactions with our service professionals (our Pros). ”

The company also offers a benefits package that includes health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other features.

The company rates 4 out of 5 stars on Glassdoor.

Here’s what the company has posted about the job:

Pros spend years in the trades, perfecting their skills “turning the wrench.”  Some make the decision to be their own boss, and then quickly realize that running a business is hard, and a completely different skillset they have yet to master. Conquer helps solve this problem by teaching Pros how to run a successful business, while maintaining a work-life balance.

Conquer and Housecall Pro are united in a singular mission: helping home service professionals succeed and grow their businesses. Through this partnership, we can deliver best-in-class software products and coaching services to every Pro.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a Specialist, Retention for Conquer, you are a great communicator who thrives in identifying the root cause or concern. You are a critical thinker who asks the right questions to identify the ‘why’ behind the cancellation request, and then provide a tailored solution.  You are responsible for helping to retain Pros by improving the effectiveness of your interactions with our service professionals (our Pros). You are persuasive, passionate about customer success, calm under pressure, can easily build rapport, and are comfortable managing difficult conversations.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success.

Key Responsibilities:

• Pro outreach via outbound and inbound calls/emails/texts, asking open-ended questions to identify root cause and offer solutions; often requires multiple touchpoints
• Maintain positive working relationships with pros to ensure continued business relationship for the Company as a whole
• Collaborate with other departments by sharing data/insights to help make improvements to product/service upstream in the Conquer product journey
• Be accountable to key performance indicators (KPI’s) on a commission basis (contacts per day, average talk time, retention rate, quality assurance)
• Track data insights in Salesforce to help inform upstream solutions, aiming to reduce Pro cancellation requests

Qualifications:

• 2+ years experience in a similar sales or retention role
• Bachelor’s degree or equivalent experience preferred
• Experience with CRM systems and software is a plus
• Experience owning/operating a home services company is a plus

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and Conquer, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Location Dependent Information

This role is open to candidates and the expected compensation range for this role is $27.88-$33.65/hour (includes base and potential performance bonus). The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

The post $27.88-$33.65/Hr., Benefits – Work from Home Retention Specialist appeared first on Rat Race Rebellion.

* This article was originally published here

$16-$28.27/Hr. – Remote Customer Service Representative with Optum, US Nationwide

.

by Chris Durst       Apr. 3, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

NOTE: These roles usually fill quickly – apply now!

Optum, part of the UnitedHealth Group family of companies, has posted a work from home Patient Support Center Representatives.

These positions are open to applicants from the United States – nationwide, no state hiring exclusions are noted.

Per the company, this is a full-time role that requires employees to work any rotating 8-hour shift schedules during their business hours.

Pay is listed as $16– $28.27/hr.

Optum offers a broad benefits package.

Here’s an excerpt from the Optum/UnitedHealth job posting:

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyone.

LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well – being of Americans. By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system. LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on – location services, patient – specific in – clinic appointments, telehealth assessments, or any combination based on customer need. LHI’s customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

There’s an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life’s best work.SM

This position is full-time (40 hours/week) Monday- Friday and Rotating Saturdays. Employees are required to have flexibility to work any 8-hour shift during the hours of 6:00am-12:00pm CST Monday- Friday and rotating shift of Saturday 7:00am-5:00pm CST. It may be necessary, given the business need, to work occasional overtime and weekends.

We offer 8 weeks of paid training. The hours during training will be 8:00am to 4:30pm CST, Monday – Friday. Training will be conducted virtually from your home.

Primary Responsibilities:

• Make contacts to schedule a variety of specific medical and dental services in accordance with customer availability and contract guidelines.
• Respond to a variety of inquiries and resolves issues with regard to the appointment scheduling/fulfillment processing and service completion in a timely manner while maintaining sensitivity toward military culture.
• Conduct customer contacts related to Health Assessment processing, referral follow-up, educations and resource inquiries.
• Identify potential behavioral health situations and follow contract specific protocol to assist callers.
  Maintain constant awareness of service level and queue status in order to meet contractual requirements.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years or older
• Customer service experience
• Ability to work every other Saturday shifts between hours of 7am-5pm CST
• Ability to work any 8-hour shift during the hours of 6:00am-12:00pm CST Monday-Friday and rotating shift of Saturday 7:00am-5:00pm CST. It may be necessary, given the business need, to work occasional overtime and
• weekends.

Preferred Qualifications:

• Prior military experience
• Experience working in the Healthcare Industry
• Experience working with Medicaid or Medicare
• Experience working in a call center environment
• Proficient computer skills including Microsoft Office programs such as Microsoft Excel (general spreadsheet navigation, data entry and sorting), Word (creating and editing word documents), and Outlook (email and calendar)

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 – $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post $16-$28.27/Hr. – Remote Customer Service Representative with Optum, US Nationwide appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Food Careers – Cooking in the New Remote World!

by Christa Barbari       April 2, 2024

Jobs can fill at any time, so if you see something you like, apply or share quickly! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Whether you’re exploring ghost kitchens or considering a remote food career, the culinary landscape continues to evolve. In this post we’ll cover exciting opportunities for food enthusiasts and entrepreneurs alike.

There have long been feisty food entrepreneurs in our lives. In the past, they would work diligently from an illegal kitchen to deliver food to job sites and offices. Or they might be a seasonal vendor for family specialties requiring unique ingredients not easily found.

Laws and regulations, sometimes unfairly, stifled creativity and diversity in the marketplace. Remote food careers have gained traction, especially during the pandemic, as more people seek flexible work arrangements.

Fast-growing internet and mobile technologies have further fueled the industry. Over time, it became evident that delivery meals were the future of dining. Today, small kitchen takeout is as popular in middle America as in large metropolitan areas. Many municipalities are taking note by adjusting regulations to take advantage of local talent.

The cultural importance of food in your community

Small food businesses play an essential part in preserving traditions, celebrating diversity, and strengthening the social fabric of a community. Whether your passion is regional favorites, providing the unique cuisine of another region, or forging your special flavors, it can bring people together in a shared experience, and open you to a larger audience. Spotlight what you are passionate about in your community through food!

Private Food Vendors and Remote Food Careers

While ghost kitchens focus on delivery-only meals, private food vendors are crucial in providing unique culinary experiences. These vendors often specialize in niche cuisines, artisanal products, or personalized meal services.

We’ve gathered some ways for you to use your culinary abilities to build your dream career.

The COOK Alliance is a nonprofit working to legitimize and support informal home cooking businesses. “We legalized the first home restaurants by passing Microenterprise Home Kitchen Operations (MEHKO) laws in California and are now expanding opportunities and resources for these small businesses.” Signing up for their newsletter is free, and the website provides many helpful resources to get started.

CozyMeal hires remote employees as well as chefs who cook in customers’ kitchens. They also offer online cooking and mixology classes, food tours, ingredient kits, and more. Current positions range from Chefs to Graphic Designers in 1oo+ cities. You can browse their career page here.

Shef helps chefs design and grow their own home-based local food-delivery business. “It’s completely free to apply. Many shefs make around $1,000 per week,” says the company. Meals are crafted with fresh, quality ingredients in small batches, never shipped, mass-produced, or frozen. Shefs are across the Bay Area, Los Angeles, DC, New York, Seattle, Atlanta, Boston, Chicago, Dallas, Houston, and Austin. Please enter your zip code here to see if they serve your area.

Eatwith enables you to host dining experiences, pop-ups, special events, cooking classes, food tours, and much more. If you already operate a food business, they can help you reach additional customers. “Eatwith is the largest global community for authentic culinary experiences with passionate locals worldwide. We connect travelers and locals with hosts in over 130 countries, providing unique, intimate, and immersive experiences in private homes and exclusive venues,” the company says.

The app offers extensive booking and guest-management tools and a platform for marketing and support. Another stand-out offering of this app is the ability to market online food classes worldwide. Check out the host page for details.

The Farmers Market Coalition isn’t a direct source of income itself, but a great resource for those involved — or who would like to participate — in farmers markets. It provides access to research, education, and community. If you belong to a local co-op, membership material may be accessible for free. You can check their state partners list here, for information on what’s going on in your state. They can also assist with accepting SNAP payments and other food programs.

QWICK is a “hospitality staffing platform” for everyone from Bussers and Mixologists and Baristas to Servers, Dishwashers, Cooks, banquet staff and more. It can be a great way to pick up freelance shifts when you need to supplement your income. Pay can be as soon as 30 minutes after you clock out.

Ezcater offers nationwide reach to grow your catering business and get your food into employee meal programs and more. (They also hire remotely for company positions. For those, click here.) You can accept orders on or off the app, manage payments, and utilize delivery services. They claim over 22,000 active cities and over 19 million ratings and reviews. You can research all the details on their career growth platform.

The National Restaurant Association is an excellent resource for training, research, and necessary certifications to start your food business. They are the largest advocacy organization for small and large chains and independent restaurants. The National Restaurant Association advocates for federal policies that help restaurants and their employees. Without membership, you can check out podcasts, state-specific resources, and web events.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

Just click on the links in the text above. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post Remote Food Careers – Cooking in the New Remote World! appeared first on Rat Race Rebellion.

* This article was originally published here

Work from Home Customer Experience Associate (Full-Time and Part-Time) – $25/Hr.

.

by Chris Durst       Apr. 1, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Wisetack, a company that helps companies offer a variety of payment options to their customers, has posted remote opening for both full-time and part-time Customer Experience Associates.

The pay rate for this position is $25 per hour.

In this role, you would help to “Successfully resolve complex customer issues through the use of multiple support channels (email, sms, chat), but mainly over the phone…”

Applicants should have at least two years of customer service experience and lots of motivation.

Hours are listed in Pacific Time, but the company does not indicate in their job post that applicants must reside in that time zone and no state hiring exclusions are noted.

Here’s an excerpt from Wisetack’s job post:

At Wisetack, we’re committed to providing our customers with a high-quality Customer Experience. Our NPS scores often cite our Customer Experience Team as one of the reasons they rate us so highly. Our customers are currently small and medium service-based businesses who rely on our point-of-sale financing product to help their businesses grow.

Wisetack is hiring for both full-time and part-time Customer Experience Associate positions. Your goal is to make our customers successful, and you will work cross-functionally with product, growth, and engineering to solve problems and channel feedback in order to continuously improve the product experience.

Responsibilities

• Successfully resolve complex customer issues through the use of multiple support channels (email, sms, chat), but mainly over the phone
• Responsible for owning and staying up to date with ongoing issues
• Collaborate cross-functionally to identify product insights, bug reporting, and ticket trends to share with product and engineering teams to improve the customer experience
• Work on various projects and initiatives to improve both the agent and customer experience
• Handle customer escalations as needed

Requirements

• 2+ years of experience working in a customer-facing role
• Strong troubleshooting skills
• Strong passion for helping solve user issues, with unwavering patience and empathy
• A team player who contributes ideas to improve processes
• Self-motivated & self-starting; independent, proactive, highly responsive, flexible, and adaptable
• Ability to work extremely well under pressure in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to explain decisions and present information clearly, as it pertains to company policies
• Strong attention to detail, and highly organized
• Analytical approach to navigating, investigating, and understanding how products work
• Aptitude for learning new products, processes, and systems
• Stable and reliable internet connection

Bonus points

• Fintech experience
• Proficient in Zendesk, and other CRM tools such as Insightly

Full-Time Position – Additional Info:

For the full-time position, we offer two shifts:

• AM Shift: 6am to 3pm PST OR
• PM Shift: 8am to 5pm PST
• The hourly rate for this position is $25 per hour plus equity, and benefits

Part-Time Position – Additional Info:

• For the part-time position, we have 5-hour shifts up to 30 hours per week
• (6am-11am PST or 7am-12pm PST)
• This position accrues sick time per California law, but will not accrue PTO.
• There are no health benefits available for this role.
• The hourly rate for the position is $25 an hour.

Interview Process

• Application Review
• Take Home Assessment
• Recruiter Screen
• Hiring Manager Screen
• Interview I
• Final Interview
• References
• Offer

Spend a little time on our About Us page, our Press page as well as our blog for more. If you think this might be a fit, we’d love to hear from you!

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post Work from Home Customer Experience Associate (Full-Time and Part-Time) – $25/Hr. appeared first on Rat Race Rebellion.

* This article was originally published here