Staples is Hiring: Remote Customer Service Representative – $15-$20.66/Hr., Benefits

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by Chris Durst       May 7, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Staples, the office superstore, has posted a Remote Customer Service Representative job opening to their careers page.

UPDATE: It looks like the company received all the applications it needed and has deleted the job listing. Good luck to everyone who applied! For more jobs like this, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel!

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Start Date: June 16th

In this role, you will interact with customers who require assistance resolving issues that may be complex or escalated. These interactions may require you to research to determine the best resolution, collaborate with multiple teams, and document details related to your customer interactions.

Applicants are not required to have a college degree, but you should have advanced customer focus capabilities that include anticipating customer needs, uncovering underlying problems, and providing a low-effort experience; be an effective communicator; the ability to maintain a positive attitude; and the ability to perform basic equipment troubleshooting and PC/hardware set up.

While this job posting does not include compensation details, this job has been posted recently with a posted pay range for this role is $15.00 – $20.66/hour based on location & experience.

Staples also offers 112 Hours of PTO and holiday schedule; online and retail discounts, company match 401(k), physical and mental health wellness programs, and other benefits.

Following are excerpts from the Remote Customer Service Representative job posting:

Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We’re passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the pivotal role we play in providing our customers with a seamless experience.

Our Customer Service professionals are expert problem solvers and communicators who can empathize with a customer’s situation, quickly determine their needs, and provide resolution while navigating multiple systems and resources. Representatives focus on exceeding expectations of customers and delivering an effortless experience. The opportunity to make it right for our customers is why our team is among the most important in the organization. Success factors for this role include flexibility and efficiency across multiple contact channels (phone, email, or chat) while striving to deliver exceptional quality.

Start Date: June 16th

What you’ll be doing:

• Routinely interact with customers who require assistance resolving issues that may be complex or escalated
• Perform research and determine optimal resolution
• Provide timely follow-up and follow-through
• Collaborate with multiple teams (internal and external)
• Document details related to the nature of customer contacts
• Develop subject matter expertise within multiple areas of the business, taking on various work assignments as needed
• Contribute to achieving Key Performance Indicators by meeting quality, production, and attendance standards

What you bring to the table:

• Advanced customer focus capabilities that include anticipating customer needs, uncovering underlying problems, and providing a low-effort experience
• Ability to diagnose problems, take corrective action, and offer varied solutions dependent on customer need
• Effective communicator with a diverse customer base that requires active listening and flawless follow-through
• Demonstrates resiliency and positivity when faced with adverse or difficult situations
• Readily takes action and steps up to handle tough issues, displaying a can-do attitude

Basic Qualifications – Remote Customer Service Representative:

• Previous customer service experience
• Distraction-free, designated workspace/home office
• High Speed Internet
• Ability to perform basic equipment troubleshooting and PC/hardware set up
• Must be able to work an 8 hour shift between the hours of 9 AM and 10 PM Eastern and have ability to work on weekends

Preferred Qualifications:

• 2+ years inbound contact center experience within the past 5 years
• High School Diploma or GED
• Previous work from home experience
• Demonstrated success in CSR I position within Staples Contact Centers

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Vacation Allotment and Holiday Schedule
• Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post Staples is Hiring: Remote Customer Service Representative – $15-$20.66/Hr., Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Customer Service Representative With this Cigna Company – $17.75-$19/Hr., Benefits

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by Chris Durst       May 6, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

eviCore, part of the Cigna family of companies, has posted a Remote Customer Service Representative job to their careers page.

Your relationship with eviCore would kick off with a paid 8 week training, that includes live-call participation training.

Following training, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care. This will involve accepting a daily average of 80-100 inbound calls from Health Plan clients and providers seeking pre-authorization. You will follow a scripted pathway with each caller.

Applicants should have at least a high school diploma or equivalent; intermediate proficiency in Microsoft Outlook; strong written, organizational, and verbal communication skills; excellent customer focus orientation; and a customer service background is strongly preferred.

The posted pay range is $17.75-$19 per hour.

The company does offer a benefits package that includes medical, vision, dental, and well-being and behavioral health programs, as well as a 401(k) with company match.

Following are excerpts from the Remote Customer Service Representative job posting:

If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team! In joining our non-Clinical team, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care.

RESPONSIBILITIES

• Accept a daily average of 80-100 inbound calls from Health Plan clients and providers seeking pre-authorization.
• Properly handle and verify patient records under HIPPA and PHI, and secure confidentiality for each call.
• Accept multiple back-to back calls utilizing various applications on multiple screens, and properly enter all patient, provider, and imaging center data.
• Follow the complete formal script pathway with each caller, identifying and transferring any calls that cannot be resolved via the formal script to the appropriate person or department
• Remain client-focused at all times, with the ability to independently resolve customer inquiries and complaints with one-call resolution.
• Attend 100% of 8 week training, which will include live-call participation training

QUALIFICATIONS

• High School diploma or equivalent required
• Prior customer service background strongly preferred
• Intermediate proficiency in Microsoft Outlook; strong written, organizational, and verbal communication skills
• Excellent customer focus orientation with ability to diffuse difficult callers constructively
• Takes accountability and ownership to efficiently solve problems
• Engaged, coachable, upbeat attitude, with a willingness to be a positive role model for your peers
• Team player who exchanges personal knowledge, offers, and accepts support
• Flexible, open-minded, and able to adapt positively to business changes or needs
• Self-confident and empowered to use good judgement to do what is right and keep all promises.

Compensation & Benefits

For this position, we anticipate offering an hourly rate of 17.75 – 19 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post Remote Customer Service Representative With this Cigna Company – $17.75-$19/Hr., Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

👏🏽 $19-$21/Hr. Remote Fan Support Specialist Job with Ticket Sales Platform – Benefits, Unlimited PTO!

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by Chris Durst       May 5, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Tixr, a “fan-focused” platform for purchasing event tickets online, has posted a Remote Fan Support Specialist job to their careers page.

The job posting mentions “Weekend Support,” but does not specify what the hours are or whether there are also weekday hours required.

In this role, you’d be fielding customer service inquiries, and staying current with the platform’s features and processes. You will act as a liaison between fans and the Tixr team + Tixr’s clients.

It appears they are hiring nationwide. No state hiring restrictions mentioned.

The pay rate is $19-$21/hr.

No college required.

Requirements include customer service experience, the ability to stay organized and detail-oriented, and strong communication skills.

Benefits include health, dental, vision, 401(k), and unlimited Personal Time Off (PTO).

Following are excerpts from the Remote Fan Support Specialist job posting:

Our software and apps are used by a broad range of clients, from exclusive nightlife venues, to artist tours, to large-scale festivals and conferences, as well as by millions of event-goers. We are committed to providing excellent user experience with our superior and seamless app technology.

Our Client Success team is hugely valuable and is partly responsible for the success and long-term growth of our customers, helping to ensure they maximize the value they receive from our product and cultivating a successful long-term partnership.

Work-Life

This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. We are only able to hire US Citizens or active US Green Card holders

Responsibilities

• Field daily customer service inquiries
• Analyze trends in support inquiries to provide insight to the team concerning customer issues and suggestions for improving the product
• Document and implement client policies for all events
• Act as liaison between fans and the Tixr team + our clients
• Stay current with all Tixr features and processes as a product expert
• Maintain a clean support channel for clear customer communication

Qualifications

• 2+ years experience in customer support role
• Ability to stay organized and detail-oriented in a fast-paced environment
• Excellent written and verbal communication skills and professional demeanor
• Passion and appreciation for technology, design, and live events
• Enthusiasm for problem solving and providing exceptional customer service
• Previous experience working at a SaaS or E-commerce company a plus
• Knowledge of Hubspot
• Experience in a fast-paced startup environment a plus

The Perks – Compensation & Benefits

• Part-Time $19-$21/hour / Weekend Support Needed
• 100% Remote (USA timezones)
• Health benefits starting at $0 premium + choice of dental and vision plans
• Unlimited PTO, holidays, a paid day off on your birthday
• 401k
• Fun and relaxed work environment
• Access to awesome events!

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Fan Support Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
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The post 👏🏽 $19-$21/Hr. Remote Fan Support Specialist Job with Ticket Sales Platform – Benefits, Unlimited PTO! appeared first on Rat Race Rebellion.

* This article was originally published here

How to Get a Work From Home Job in 10 Easy Steps

Many people dream of working from home. With its flexibility and relaxed dress code, what’s not to love?! However, landing a work from home job can be challenging. Not only do you have to weed through employment scams to find legitimate opportunities, but you’re also competing with hundreds of other job seekers for the same […]

The post How to Get a Work From Home Job in 10 Easy Steps appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

20 Work at Home Companies With an A+ Rating With the BBB

If you’re looking for work at home companies with an A+ rating with the BBB (Better Business Bureau), keep reading. We’ve done the research for you! When searching for remote jobs, you’re bombarded with information. Often, it isn’t easy to decipher what’s legit and what’s not. While I can offer advice on how to avoid […]

The post 20 Work at Home Companies With an A+ Rating With the BBB appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

🔥 Remote Customer Service Representative: $19.50/Hr., Benefits

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by Chris Durst      May 2, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Endurance Warranty Services, which specializes in vehicle service contracts to cover breakdowns after a manufacturer’s warranty expires, has posted a Remote Customer Service Representative job to their careers page.

This job comes with an Internet stipend.

In this role, you’d handle calls from customers and update administrative details of accounts and/or direct calls to the appropriate department.

The posted pay rate is $19.50/hr.

Requirements include a HS diploma or GED, strong customer service skills, and general computer and typing skills.

Benefits include:

• Paid training and upward mobility —we invest in your growth.
• 401(k) with company match after 90-days of employment
• Medical, Dental and Vision Insurance
• Voluntary Life Insurance
• Internet Stipend

Following are excerpts from the Remote Customer Service Representative job posting:

Do you have a passion for helping people? Be a part of a company that invests in its employees’ growth and development. Endurance is looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Customer Service Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.

Key Responsibilities

• Handle high volume of inbound calls from customers and direct them to the proper departments if applicable.
• Work closely with other departments to ensure a positive customer experience.
• Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary.
• Help explain contract details.
• Manage existing customer relationships that give our customers peace of mind and worry-free driving.
• Process payments and set up payment arrangements to resolve customer accounts.
• Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.

Key to Success

• Excellent customer service, communication, and listening skills.
• Can work in a fast-paced environment, under pressure, and with other employees.
• General computer and typing skills.
• Available for immediate full-time work
• Passion for customer service and quality work
• Must be focused and reliable.
• Ability to prioritize, Organize and multitask.
• High School diploma or GED required.
• Bilingual (Spanish/English) is a plus.

The candidate(s) offered this position will be required to submit to a background investigation.

Compensation & Benefits Include:

As an industry leader, Endurance provides competitive compensation with full and part-time opportunities—but that’s just the beginning. Our benefits include:

• Paid training and upward mobility —we invest in your growth.
• 401(k) with company match after 90-days of employment
• Medical, Dental and Vision Insurance
• Voluntary Life Insurance
• Internet Stipend

Compensation: $19.50/hour

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post 🔥 Remote Customer Service Representative: $19.50/Hr., Benefits appeared first on Rat Race Rebellion.

* This article was originally published here

Remote Customer Experience Associate Job With Magellan Health – $31,175-$46,765/Yr.

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by Chris Durst       May 1, 2025

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Magellan Health has posted a Remote Customer Experience Associate job to their careers page.

In this role, you’d be providing assistance to Magellan’s members, providers, and clients regarding various aspects of our programs, policies, and procedures. This will involve handling incoming/outgoing calls related to healthcare related benefits, and other related tasks.

Requirements include a high school diploma or GED and customer service experience; 1- 2 or more years of customer service experience; the ability to talk and type simultaneously, with attention to detail; proficiency with keyboard functions and navigation between multiple computer applications; and flexibility in scheduling.

The posted pay range is $31,175-$46,765/yr., and the company offers a broad benefits package.

No state hiring restrictions are mentioned in the listing.

Following are excerpts from the Remote Customer Experience Associate job posting:

Customer advocate role supporting our members and providers, facilitating care and service. This is a service position providing assistance to Magellan’s members, providers, and clients regarding various aspects of our programs, policies, and procedures. Responsibilities include handling incoming/outgoing calls related to healthcare related benefits. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations are to provide outstanding service to internal and external customers and strive to resolve callers’ needs on the first call. Performance expectations are to meet and/or exceed customers’ expectations and our quality standards.

Researches, articulately communicates medical information regarding a variety of services including: educating providers on claims, member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality/Protected Health Information (PHI.).

Responsibilities

• Meets key performance indicators and service standards while showing compassion to members and providers per Magellan’s values and mission.
• Identifies and responds to crisis calls with appropriate resource.
• Facilitates routine referrals and triage decisions not requiring clinical judgment.
• Comprehensively assembles and enters patient information into the appropriate delivery system.
• Demonstrates flexibility in areas such as job duties and schedule to aid in better serving members and help Magellan achieve its business and operational goals.
• Supports team members and participate in activities to help build a high-performance team.
• Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal).
• Responsible for staying abreast of operational changes, updating self to ensure accuracy.
• Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.
• Leads or participates in activities as requested that help improve Care Center performance, quality, and culture.
• Navigate Magellan’s systems, document customers’ comments/information and forwards required information.
• Responsible for reading and retaining information disseminated through multiple resources, ensuring calls are addressed accurately and appropriately per account information.

Other Job Requirements

• 1- 2 or more years of customer service experience.
• Must be able to talk and type simultaneously, with attention to detail.
• Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment.
• Responsible for meeting monthly individual call center metrics.
• Must agree to recording and evaluations for training and compliance.
• Must be proficient with keyboard functions and navigation between multiple computer applications

Education – Required: GED, High School

Compensation & Benefits

Salary Minimum: $31,175

Salary Maximum: $46,765

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Customer Experience Associate position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!

Follow us for the best work from home jobs & gigs!
eNewsletter	Facebook	YouTube	Instagram	Telegram

The post Remote Customer Experience Associate Job With Magellan Health – $31,175-$46,765/Yr. appeared first on Rat Race Rebellion.

* This article was originally published here