Work from Home Being “Ridiculously Nice” While Doing Collections

by Chris Durst     Aug. 7, 2020

Are you nice? How about “Ridiculously Nice?”

Americollect works hard to set themselves apart in the collections arena by handling collection calls nicely. I’m sure that makes for a much more pleasant work day for their employees and the folks they are contacting about past due bills.

The company is actively hiring work from home Patient Customer Service Specialists.

Here’s what they have posted about this opportunity:

“The Patient Customer Service Specialist I provides ridiculously nice phone service while gathering payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs the of patients, clients, and the business. This individual is committed to making impactful contributions and building trusting relationships in a culture founded in teamwork.
Requirements

RESPONSIBILITIES

• Places and receives phone calls to/from patients of AmeriEBO’s clients to gather payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business.
• Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in internal technology platforms. Leverages internal technology platforms and other web-based tools to research and resolve patient questions or concerns.
• Educates patients on the healthcare revenue cycle and repayment programs or incentives to improve their financial well-being.
• Maintains and evolves knowledge of the expectations, processes, and procedures of AmeriEBO’s numerous clients.

EDUCATION AND EXPERIENCE

Required Education

• High School Diploma/GED (Completed or Actively Enrolled)

Experience

• 1+ year(s) of experience in a customer service capacity preferred.
• 1+ year(s) of experience contributing to a team culture of learning and growth preferred”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

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The post Work from Home Being “Ridiculously Nice” While Doing Collections appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here