Work From Home: Remote Claims Representative Associate: $16-$28.27/Hr., Paid Training, Computer Provided

by Chris Durst July 3, 2024

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

Optum, part of the UnitedHealth Group family of companies, has posted a Remote Claims Representative Associate position to their careers page.

Please note, Optum posted this position yesterday (7/2/24), but these roles generally fill fast! Apply quickly if you are interested.

In this full-time, Monday through Friday job with daytime hours is open to candidates from across the United States with no mention of excluded states.

While it is preferred that you have at least a year of experience with processing medical, dental, prescription, OR mental health claims, it is NOT REQUIRED! Optum will help prepare you for success with a 10-12 week paid training program.

Applicants should have at least a high school diploma or GED and be proficient with Windows PC applications.

The posted pay range for states that require salary transparency, the range is $16-$28.27 per hour.

Optum also offers a comprehensive benefits program.

Following are excerpts from the Remote Claims Representative Associate job posting:

Imagine this. Every day, in claims centers around the world, UnitedHealth Group is processing and resolving payment information for millions of transactions. Would you think we have some great technology? Would you think we know how to manage volume? You would be right. No one’s better. And no company has put together better teams of passionate, energetic and all out brilliant Claims Representative Associates. This is where you come in. We’ll look to you to maintain our reputation for service, accuracy and a positive claims experience. We’ll back you with great training, support and opportunities.

This position is full-time (40 hours / week), Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM – 4:30 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 10 – 12 weeks of paid training. The hours during training will be 7:30 AM – 4:00 PM CST from Monday – Friday. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
Analyze and identify trends and provide reports as necessary
Consistently meet established productivity, schedule adherence and quality standards

This is a challenging role that takes an ability to thoroughly review, analyze and research complex health care claims in order to identify discrepancies, verify pricing, confirm prior authorizations and process them for payment. You’ll need to be comfortable navigating across various computer systems to locate critical information. Attention to detail is critical to ensure accuracy, which will impact the timely processing of the member’s claim.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent years of work experience
Must be 18 years of age OR older
Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
Ability to work any 8-hour shift between the hours of 8:00 AM – 4:30 PM CST from Monday – Friday including the flexibility to work occasional overtime based on business need

Preferred Qualifications:

1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.), using phones and computers as the primary job tools
1+ years of experience with processing medical, dental, prescription, OR mental health claims

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

[RRR NOTE: The states noted in the following compensation details are not the only states Optum is hiring in. They simply represent the states that mandate salary transparency in job listings. It appears that applications are open nationwide in the United States.]

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, or Rhode Island Residents Only: The hourly range for this is $16.00 – $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Claims Representative Associate position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!