Work From Home: $55,000-$65,000/Yr. – Remote Surrogate Engagement Coordinator: Help People Navigate the Surrogacy Process

by Chris Durst Oct. 23, 2025

*Please Note!* We’ve curated this job from the employer’s site. We’re not affiliated with the company and don’t post jobs on their behalf. All job listings link directly to the company’s own application page or career site.

As we write (see the post date above), this job listing is online and applications appear to be open. But jobs can fill at any time, sometimes within hours of posting! (We have no control over the company’s hiring decisions.) So apply or share quickly if interested!

For prompt notice of our job postings, join our Telegram channel at https://web.telegram.org/k/#@ratracerebellion.

ConceiveAbilities, a surrogacy and egg donation agency, has posted a Remote Surrogate Engagement Coordinator opening to their careers page.

In this role, you would “serve as the primary point of contact for potential surrogates, orchestrating a seamless experience from their very first interaction through the completion of screening.” This would involve coordinating closely with nurses and other health professionals, conducting virtual home visits, and maintaining accurate profiles.

Applicants should have demonstrated professionalism in communication, appearance, and work product, supported by excellent references; exceptional written and verbal communication skills; an Associate’s or Bachelor’s degree, with at least 3 years of experience in a client-facing or customer service role; and above-average computer skills and experience using Salesforce or a similar CRM system.

The posted pay rate is $55,000-$65,000/year + bonus.

The company also offers a variety of benefits.

Following are excerpts from the Remote Surrogate Engagement Coordinator job posting:

As a Surrogate Engagement Coordinator, you’ll be the quarterback of our surrogate screening process—the trusted guide who transforms what could be an overwhelming journey into a supportive, empowering experience. You’ll serve as the primary point of contact for potential surrogates, orchestrating a seamless experience from their very first interaction through the completion of screening. Think of yourself as both a trusted advisor and a skilled conductor—guiding applicants through each step while coordinating effortlessly behind the scenes with nurses, health information specialists, and mental health professionals.

Your superpower? Making people feel heard, supported, and confident as they navigate this meaningful journey. You’ll provide personalized guidance that anticipates needs, solves problems before they arise, and ensures every candidate feels the genuine care and professionalism that defines ConceiveAbilities. You’re not just managing a process; you’re building the trust-based relationships that are at the heart of our mission.

Position responsibilities

Own a full pipeline of surrogate applicants—typically 25 at a time—providing consistent, personalized support and ensuring each one moves smoothly through the screening process.
Serve as the primary point of contact for surrogate applicants, building trust and lasting rapport with applicants through confident communication, empathy, and attention to detail that reflects ConceiveAbilities’ values.
Coordinate closely with nurses, health information specialists, and mental health professionals to assess readiness and make thoughtful activation recommendations.
Manage the behind-the-scenes logistics—scheduling, documentation, background checks, and financial packages—with precision and efficiency.
Maintain accurate, up-to-date profiles for each surrogate in the CRM system, ensuring all records are complete and easily accessible.
Conduct virtual home visits and sensitive decline conversations with professionalism and care, ensuring every applicant feels respected and valued.
Prepare surrogates for the matching process by setting clear expectations and providing the encouragement and insight that inspire confidence.
Communicate respectfully and empathetically with applicants when we are unable to move forward, even in situations when the decision itself is not a shared decision between the candidate and ConceiveAbilities. It’s crucial to handle these conversations with sensitivity, acknowledging their partnership and expressing gratitude for their time and effort. We value all applicants.

Experience and skills

Demonstrated professionalism in communication, appearance, and work product, supported by excellent references.
Strong interpersonal intuition—skilled at reading people, adapting to dynamics, and building trust with diverse audiences.
Exceptional written and verbal communication skills with attention to detail and clear, polished language used over email and over the phone/video.
Highly organized and dependable, balancing precision with the ability to manage multiple moving parts efficiently.
Compassionate and emotionally intelligent, exercising sound judgment and empathy in sensitive conversations.
Fast learner with a proactive mindset, eager to problem-solve, improve processes, and thrive in a changing environment; connection to the fertility field is a plus.

Requirements

This is a full-time, 8-hour per day role, providing consistent, hands-on support to surrogate applicants while efficiently managing schedules, calls, and other operational tasks.
Associate’s or bachelor’s degree, with at least 3 years of experience in a client-facing or customer service role.
Technically proficient, with above-average computer skills and experience using Salesforce or a similar CRM system.
A confident, personable professional who naturally connects with others, builds trust quickly, and provides guidance with empathy, professionalism, and attention to detail.

We offer – Compensation & Benefits:

Generous PTO
Remote-first culture, with participation in in-person Employee Events
Travel for Employee Events
Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
401(k) with matching contributions
FSAs
Continuing education allowance
The opportunity to make a difference and help build families

Employment Type: Full Time

Compensation: $55,000 – $65,000 + bonus

HOW TO APPLY

(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)

CLICK HERE for full details and to apply for this Remote Surrogate Engagement Coordinator position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!