Work From Home: Progressive is Hiring! — Remote Customer Strategist

Thursday, March 5, 2026

Progressive is Hiring! — Remote Customer Strategist — Up to $131,200/yr.

by Rat Race Rebellion March 5, 2026

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Progressive Insurance is a leading company in the insurance industry, known for its innovative approach and commitment to customer satisfaction.

With a diverse range of products, Progressive aims to meet the needs of various customer segments, ensuring comprehensive coverage and support.

The Senior or Lead Customer Strategist role focuses on enhancing multi-product quoting capabilities within the Commercial Lines Acquisition & Small Business Insurance team. The position requires driving agent engagement and creating a seamless quoting experience by collaborating with IT, Business Systems, and Analytics & Data Science teams. The strategist will identify experience gaps and translate insights into actionable enhancements to expand multi-product quoting into emerging technologies.

This role is fully remote, offering flexibility and the opportunity to work from anywhere in the United States. It is designed for experienced professionals who thrive in a dynamic environment and are eager to make a significant impact on customer engagement and product delivery.

The following contains details excerpted from the Senior / Lead Customer Strategist job posting:

The role focuses on enhancing multi-product quoting capabilities to drive agent engagement.

Responsibilities

Lead support and enhancement of multi-product quoting
Drive agent engagement within quoting processes
Collaborate with IT and Business Systems teams
Identify and address experience gaps
Expand quoting into new technologies

Relevant Experience & Skills

Eight years of related professional work experience
Bachelor’s degree with five years of experience
Experience with Agile development methodologies
Experience supporting quoting applications
Ability to balance multiple projects

Compensation & Benefits

The estimated compensation for this role is $81,400 – $131,200/yr.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Senior / Lead Customer Strategist position.

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