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Monday, March 9, 2026

Yelp is Hiring! — Weekend — Inbound Retention Specialist — Up to $50k + Incentives

by Rat Race Rebellion       March 9, 2026

✅ Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.

About Yelp

Yelp is a platform that connects people with great local businesses, offering insights and reviews to help users make informed decisions. Our mission is to provide the best information available about local businesses, and we are committed to creating a supportive community for both consumers and businesses.

Logistics

This position is part of the Weekend Team, focusing on inbound retention. It is a full-time, remote role that requires weekend availability. The role offers flexibility in working hours but requires commitment to weekend shifts.

What Your Day Will Look Like

This position requires working weekends as part of the Inbound Retention Specialist team. You will engage with customers over the phone, addressing their concerns and striving to retain their business through effective communication and problem-solving. The role is remote, offering flexibility in location but requires availability during weekends.

Responsibilities & Expectations

  • Engage Customers: Interact with clients to understand their needs and provide tailored solutions
  • Analyze Data: Use analytics to identify trends and enhance customer retention strategies
  • Develop Strategies: Create effective plans to improve customer satisfaction and loyalty
  • Support Team: Collaborate with team members to share insights and improve processes
  • Utilize Tools: Leverage CRM systems to track interactions and outcomes

Relevant Experience & Skills Required

  • Education Requirements: High school diploma or equivalent required
  • Communication Skills: Excellent written and verbal communication abilities
  • Analytical Skills: Strong ability to analyze data and identify trends
  • Problem-Solving: Ability to develop creative solutions for customer issues
  • Technical Proficiency: Familiarity with CRM systems and data analysis tools

Compensation & Benefits

The estimated compensation for this role is $50,000/yr. based on experience.

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Retention,” “Data Analysis,” and “CRM Systems” appear in your past experience if applicable.
  • Highlight any specific experience you have with data analysis tools.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Yelp Job Page

Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We just find the great leads!

The post Yelp is Hiring! — Weekend — Inbound Retention Specialist — Up to $50k + Incentives appeared first on Rat Race Rebellion.



* This article was originally published here

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