by Rat Race Rebellion June 8, 2026
Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.About Super.com
Super.com was founded with a mission to enhance the lives of both its customers and employees. The company promises more than just a job; it offers a platform for personal growth and impactful work. Super.com is committed to career progression, emphasizing a people-centric approach in a fast-paced, high-growth tech environment. The role is full-time and offers remote flexibility, allowing employees to work from anywhere in the world. Super.com trusts its team to manage their schedules effectively, ensuring a balance between professional responsibilities and personal life.
What Your Day Will Look Like
As an Automated Customer Experience / AI Quality Specialist, your day will involve evaluating the performance of AI Agents across chat and voice channels. You will conduct quality evaluations, operational audits, and performance monitoring to ensure high-quality customer interactions. Collaboration with Operations, Product, Engineering, and AI teams will be key to improving AI behavior and maintaining customer trust.
Responsibilities & Expectations
- Evaluate Interactions: Audit chat and voice channels
- Identify Trends: Analyze data impacting CSAT
- Monitor Failures: Track AI performance issues
- Collaborate Teams: Work with product and ops teams
- Develop Tools: Build reporting frameworks
Not a match for these duties? Browse similar active AI Jobs right here.Relevant Experience & Skills Required
- Education Requirements: Bachelor’s degree required
- AI Experience: Familiarity with AI platforms
- Communication Skills: Strong written and verbal skills
- Analytical Skills: Interpret CSAT and metrics
- CRM Knowledge: Experience with support platforms
Compensation & Benefits
The compensation for this role is $55,000 – $81,000/yr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “AI Quality Specialist,” “Customer Experience,” and “AI Platforms” appear in your past experience if applicable.
- Highlight any specific experience you have with Decagon, Ada, Intercom, PolyAI.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.
HOW TO APPLY
The post Tech Start-Up is Hiring — Non-Phone — Remote Customer Experience & AI Role — Up to $81,000/yr. appeared first on Rat Race Rebellion.
* This article was originally published here
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