$18/Hr., Computer Provided, Benefits – Work from Home Customer Service Reps

By Chris Durst    Oct. 19, 2022

Boston Medical Center continues to recruit work from home Customer Service Reps. (And you don’t have to work weekends.)

The pay rate is $18/hr. Computer and equipment provided. Benefits included. College is not required.

Applicants must live in the US, but no state hiring exclusions have been listed.

Those hired will participate in a 5-week paid training program.

Here’s what the company has to say about the openings:

Positions are full time, work from home

Monday-Friday: 1st shift (no weekends)

Hourly rate: $18.00 per hour

It’s an exciting time to join Boston Medical Center Health Net Plan/Well Sense Health Plan, as we work to support our underserved, disabled and elderly populations with their health insurance in these challenging times! Our Customer Care Reps are the first line of support for providing accurate and thorough information to current and prospective members, providers, and internal customers. You will make a difference for others every day! A role on our Customer Care team has also proven to be an excellent starting point for longer term growth and advancement in our company, with demonstrated skills and a strong performance.

Our Investment in You:

• Full time remote work! No more commute, do your work from the comfort of your own home.
• Paid 5 week training period. Bring your enthusiasm and people skills and we will train you on the health insurance business and how to confidently resolve inquiries.
• Excellent benefits program, including a no premium health insurance option.
• One on one mentoring and on the job training. New hire buddy program, Team Assist Line and Ulysses Learning, a leader in customer service and call center learning programs.
• Skills based career progression program within our call center. Opportunity to increase your title and pay based on demonstrated knowledge, abilities and performance.
• Internal employee job bid/application program to grow into roles in other departments.
• Recognition and rewards for high-performance and improvement.
• Employee resource groups for corporate diversity and inclusion initiatives.

Key Responsibilities:

• Own the interaction with callers by delivering outstanding service as a means to build loyalty, improve retention, and satisfy corporate best in service goals and objectives. Complete responsibility to resolve customer inquiries and problems through effective interaction
• Responds to a high volume of incoming calls from members and providers (call length can vary widely from 5 minutes to 45 minutes or more)
• Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve customer inquiries and problems; Utilizes interpreter services as needed to assist members
• Maintains knowledge of the Plan contracts and effectively interprets information
• Employs strong interpersonal skills in order to handle difficult calls courteously and professionally.
• Documents calls in accordance with departmental policies
• Works with peers to solve problems and promotes teamwork
• Meets or exceeds department’s quality and productivity goals
• Performs other duties as assigned

Our Ideal Candidates:

• High school diploma or equivalent required, Bachelor’s degree preferred.
• Prior professional work experience, ideally with Customer Service. It’s ok if you haven’t worked in a call center before, we will train you!
• Outstanding customer service skills and excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize a high volume of adjustment requests, multi-task and prioritize work
• Ability to make reasonable and sound business decisions based on established standards and guidelines
• Ability to work in a fast-paced team environment and to effectively prioritize work. A working knowledge of Microsoft Office products
• Bilingual in Spanish, Portuguese, Haitian Creole or other language is highly desirable
• Ability and comfort level working from home with access to a high speed internet connection.
• Regular and reliable attendance is an essential function of the position. Ability to work OT during peak periods

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

Tweet

Pin

Share

The post $18/Hr., Computer Provided, Benefits – Work from Home Customer Service Reps appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

Work at Home Part-Time Jobs at Fancy Hands – Hires Nationwide

By Mike Haaren – Rat Race Rebellion Co-Founder – Oct. 18, 2022

Work from Home Jobs – Basic Administrative Tasks – Set Your Own Schedule

If you’re looking for a side gig from home, Fancy Hands continues to recruit people nationwide to do basic administrative tasks. The company says it needs people 24 hours a day, so you can work at 4 am or 5 pm or midnight, etc.

Tasks reportedly vary widely. Depending on your skills and the tasks you choose, you might be doing data entry, handling reservations for a restaurant, finding a dog walker, adding appointments to a Google calendar, arranging for a housekeeper to clean an apartment, or cancelling a customer’s cable TV. “Tasks are worth anywhere from $3 to $7 each and go up from there,” the company says.

Qualifications include communications skills, a computer with a reliable Internet connection, and a headset (or iPhone buds) with a microphone.




The positions in their words:

We’re currently hiring people to work as assistants for thousands of very discerning users of this site. If you have fast internet connection and the ability to use common websites and software, this could be a lot of fun. We’re looking for smart people who want to help build a great company and get paid. Keep reading if you’re interested. Are you good on the phone and great at internet research? This could be the perfect position for you.

The work

• Making phone calls on behalf of people. Canceling their cable (a lot harder than it sounds).
• Scheduling appointments (doctors, business, etc)
• Tracking down the best price for something.
• Finding hotels that meet certain criteria.
• Data entry

Who we’re looking for

• Communication skills are a must. People will tell you what to do, you must be able to figure out what they’re asking for, and be able to get a clear response back to them.
• You need to have a computer and a reliable internet connection.
• People with knowledge of different fields.
• Self starter, you should want to take on more responsibility and try new things.
• Important You need to have an audio headset (with a microphone) to do this job (in some cases iPhone headphones work just fine).

The pay

• To start, you’ll get paid per task depending on how quickly the task is finished, what time of day it is, and how complicated the task is. For example, let’s say you have 5 different tasks to make reservations at a restaurant. To start, tasks are worth anywhere from $3.00 to $7 per task and go up from there.
• If interested, you may be promoted to a managerial type position, managing other assistants and helping ensure everything runs smoothly.
• Payments go out every other week (on Tuesday) via Dwolla

Many people work for Fancy Hands for extra cash, or for work-at-home experience. Others want to keep their resumes current while they’re looking for full-time jobs or jobs with benefits. (Fancy Hands hires independent contractors rather than employees.) Workflow and per-task pay can vary, so you probably shouldn’t count on it as a primary job. The title of the role is Virtual Assistant.




For more detail or to apply, click here. For more jobs like these, be sure to check our Newest Jobs & Gigs page. To get our new job postings ASAP, like our Facebook page and check your feed for our posts. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

Tweet

Pin

Share

The post Work at Home Part-Time Jobs at Fancy Hands – Hires Nationwide appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

$14-$17+/Hr., Hiring Now – Work from Home Customer Service Openings – No Experience Required

Sponsored post by Chris Durst       Oct. 17, 2022

Omni Interactions reached out to let us know that they have an immediate and urgent need for Customer Service Reps to provide excellent support via phone and email.

Started in 2016, Omni Interactions was created and is headed by people who have been leaders in the work from home arena for over 30 years. So, while the company is new(ish), the team has decades of experience that’s propelling Omni’s  spectacular growth (up 348% in the first quarter of this year).

Based on their feedback, Omni has an impressive rating of 4.3 out of 5 stars on Glassdoor.) And, due to the aforementioned growth, the company has an immediate and urgent need for Customer Service professionals — or Gig Brand Ambassadors (GBA) as they call them at Omni.

~*~*~*~*~*~*~*~*~

These are Independent Contractor roles, so you will enjoy all of the benefits of working for yourself, while still having the support of a stable and growing company.

Here’s a nutshell look a the available openings:

Type of Opportunities:	Work From Home Customer Service Work from Home Bilingual Customer Service & Support
Full-Time or Part-Time	Both Full- and Part-Time are available
Seeking Contractors in:	AL, AZ, AR, CO, FL, GA, HI, ID, IN, IA, KS, KY, LA, MN, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SD, TN, TX, UT, VA, WV, WI, and WY
Duration of Work/Projects:	Both seasonal and long term projects. Nothing permanent but Omni promotes from within with potential to become a W2 employee.
Pay Range:	At Omni you can ACTUALLY make $14-$17/hour or more (top paying projects at $18/hour)!

 

What Makes Omni Different?

If you’ve considered diving into the Independent Contractor pool, but were worried about fees and fairness, you’ll really like the Omni difference.

In my conversation with the company’s SR Sourcing Lead, I asked what sets Omni apart from the other call center companies that are also working with independent customer service professionals. Among the differences she cited were:

Higher pay rates – higher rates than many call center companies (At Omni you can ACTUALLY make $14-$16/hour or more  [top paying projects at $17.10/hour]!)

Paid an hourly rate, not a talk-time rate – Omni pays an hourly rate for the time you are on the clock, not on the phone – after all, it’s not your fault the phones are quiet sometimes

Experience is not mandatory – while strong customer service skills are a plus, Omni welcomes everyone to apply (assuming you are in the US and in an eligible hire state… again, don’t make them go Liam Neeson on you)

Create your own schedule – hooray for self-employment!

Variety – represent their clients’ brands across email, text, phone, chat, and social media

Credit history/score is not a disqualifier – hiccups happen to the best of us, Omni isn’t going to judge you for it

NO FEE for training – NOT EVER, NOT FOR ANY ACCOUNT, PERIOD

NO subscription fees in order to get access to their platform – for real, the only fee is the one-time $19 background check fee and that is paid directly to the background check company AND you can write it off on your taxes as a business expense 🙂

Potential for great contractors to become W2 employees – as opportunities present, Omni looks to their amazing GBAs for the best folks to add to their corporate team

The Application Process

Omni is very transparent about what to expect! Their site has a comprehensive FAQ that will give you all of the details you want about:

• The company
• The application process (including hardware, software, and internet requirements)
• Onboarding
• Certification
• Scheduling
• Payments

Be sure to read through that information before applying as it will help pave the way to a smooth, no-surprises process.

The application process is straightforward:

• Click on the Apply Now button on this page and select the GBA opening you are applying for.
• Fill out the full application, this portion should only take a few minutes.
• Complete the video interview, this is quick and easy and can be done on your phone!
• Select the client opportunity and class dates you want to move forward with
• Initiate your background check, you will be charged $19* (paid directly to the vendor)
• Fill out paperwork – W9 (tax form), and a service agreement.

*This is the only fee you can expect to pay with Omni, we do not charge class fees or platform fees.

---

READY TO GET STARTED? Click the button below to get started on your exciting new adventure with Omni Interactions.

Be sure to SHARE this post with friends and family who might also want to work with Omni!

Tweet

Pin

Share

The post $14-$17+/Hr., Hiring Now – Work from Home Customer Service Openings – No Experience Required appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

Work From Home Jobs That Pay Daily

If you’re looking for work-from-home jobs that pay daily, here is a list of fast-paying money-making ideas! One of the downsides to working online – whether a work-from-home job or a side hustle – is that they don’t always pay frequently. Many companies have a bi-weekly or monthly payout schedule, and sometimes there’s a high […]

The post Work From Home Jobs That Pay Daily appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

17 Best Work-From-Home Gifts For Women

Are you looking for the best work-from-home gifts for women? Keep reading; we have 17 great gift ideas for the remote worker in your life. I’ve been working from home since 2007. I initially started out freelancing and then launched my blog a year and a half later. Over this time, I’ve learned a lot […]

The post 17 Best Work-From-Home Gifts For Women appeared first on The Work at Home Woman | Legit Work From Home Jobs.

* This article was originally published here

Fast Mover! Amazon is Hiring Work from Home Call Center Agents

by Chris Durst      Oct. 12, 2022

Apply or share quickly if interested – these will probably fill fast.

Amazon has posted openings for part-time and full-time Work from Home Call Center Agent – Selling Partner Support Associates.

A computer is provided. In this role you’d be helping people who sell on Amazon.

For these jobs the company is hiring from Arizona, Florida, Georgia, Michigan, Minnesota, North Carolina, North Dakota, Ohio, Pennsylvania, Texas, Virginia and Washington.

No college required, paid training provided.

Pay isn’t listed, though Amazon does pay at least $15/hr.

Here’s what the company has to say about the full-time openings. Links for both the part-time and full-time openings are included below.

To apply for this role, you must be located in or willing to relocate to Arizona, Florida, Georgia, Michigan, Minnesota, North Carolina, North Dakota, Ohio, Pennsylvania, Texas, Virginia, or Washington. Please note that travel/relocation assistance is not available for this role.

DESCRIPTION
In Selling Partner Support, we help third party Sellers sell their products through our Amazon marketplace platform. We interact with Sellers from across the world via phone and email in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses.

We are Customer Obsessed and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement.

Responsibilities include, but are not limited to:

• Must be able to commit to 10 weeks of full-time training without any unplanned leaves.
• Supporting Amazon’s Selling Partner’s to solve any incoming issues via 2 channels of communication (Phone and Email).
• Managing high volumes of inbound calls and emails in a timely manner.
• Ability to be on phone calls for entirety of shift while providing accurate, satisfactory answers to their queries and concerns.
• Identifying Selling Partner’s needs, clarifying information, researching every issue, providing solutions and/or guiding callers through troubleshooting while navigating the company site.
• Documenting all Selling Partner interactions and information according to standard operating procedures.
• Provides prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Selling Partner’s issues.
• Exemplifying Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our Selling Partners, delivering an exceptional customer care experience with every contact.
• Liaise with other departments as required to resolve Selling Partner’s issues and questions.
• Ability to consistently achieve productivity and quality performance goals.
• Demonstrates excellent time-management skills while using departmental resources, policies and procedures.
• Any other duties and special projects as directed by management in keeping with the employee’s skills and experience.
• Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the holiday season.

BASIC QUALIFICATIONS

• 1+ year of Call Center/Contact Center experience OR 2+ years of customer facing position, help desk, customer centric environment.
• Excellent written/spoken English skills with an ability to compose grammatically correct, concise and accurate written responses.
• Excellent listening skills with the ability to demonstrate empathy and willingness to help while remaining patient with escalated callers.
• Technical (Computer & Internet) savvy is required. Computer skills including navigating multiple tabs, windows and systems.
• Self-motivated, optimistic with a consistently positive attitude.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.
• Demonstrates effective communication, composure, and professional attitude.
• Must be willing to adhere and uphold Amazon’s policy on confidentiality.

Ability to have infrastructure to support WFH as follows:

a) Home environment free from background noise where you can connect to the internet and work on your deliverables.
b) Must have (or be able to obtain) hardwired internet connection, high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start).
c) Must have a separate way of communication in case of emergency and/or system issues (Example: personal cell phone or landline).
d) Must be willing to interact with Seller over calls & email depending on the business need.

PREFERRED QUALIFICATIONS

Preferred Qualifications

• Exemplary performance record, particularly with regard to quality & productivity.
• Desired skill-sets include MS Office Application, Excel and Internet Explorer / Mozilla Firefox.
• Business acumen in areas of e-commerce and retail is advantageous.
• Process improvement awareness and experience.
• Demonstrated desire to expand skills into new areas.

CLICK HERE for the full-time job listing. For the part-time listing, click here. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

Tweet

Pin

Share

The post Fast Mover! Amazon is Hiring Work from Home Call Center Agents appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here

Computer Provided – Work from Home Inbound Contacts Reps – Humana is Hiring

by Chris Durst     Oct. 11, 2022

Humana, a Fortune 100 company, is hiring work from home Full-Time Inbound Contact Reps to support their members. Computer provided.

The company is hiring in most states across the US.

Humana provides computers for their work from home employees.

Pay rate is not noted in the job description, however, Humana is generally known to pay competitive rates and offers excellent benefits.

Here’s what the company has posted about this opportunity:

“The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

• 2 years of customer service experience
• Strong customer service orientation
• Strong attention to detail
• Strong typing and computer navigation skills
• Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
• Effective verbal and listening communication skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Associate’s or Bachelor’s Degree
• Previous inbound call center or related customer service experience
• Healthcare experience
• Fluency in Spanish

Additional Information

COVID 19 Vaccination:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

Work-At-Home Requirements

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required. Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours: 40″

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!

PLEASE SHARE this post – turn your friends into Rat Race Rebels!

Tweet

Pin

Share

The post Computer Provided – Work from Home Inbound Contacts Reps – Humana is Hiring appeared first on Work From Home Jobs by Rat Race Rebellion.

* This article was originally published here