Work From Home: Remote Care Coordinator Job – Help Patients Navigate Surgery and Care

by Brian Robinson Nov. 10, 2025

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Transcarent, a healthcare technology company, has posted a Remote Care Coordinator opening to their careers page.

In this role, you would communicate with members, coordinate surgery scheduling, and manage cases across multiple clients and surgical categories. You’d ensure each patient receives outstanding support throughout their care process.

Applicants should have 2–4 years of customer relationship or call center experience, strong communication and organizational skills, and familiarity with medical terminology and health benefits processes. Prior healthcare or surgical scheduling experience is a plus.

The posted pay rate is $20.00–$24.00 per hour.

The company is hiring from anywhere in the U.S. (must be authorized to work in the United States).

Benefits include:
Comprehensive medical, dental, and vision coverage; 401(k) plan with company match; flexible paid time off; 12 paid holidays; life and disability insurance; mental health and wellness programs; stock options; and eligibility for company bonus programs.

Following are details excerpted from the Remote Care Coordinator job posting:

Overview
Transcarent and Accolade have joined forces to create a unified health and care experience that provides AI-powered guidance and personalized support. The Care Coordinator will play a vital role in delivering exceptional service and ensuring members successfully navigate their care journeys.

Job Responsibilities

Communicate and follow up with members to ensure understanding of programs and benefits.
Respond to inbound calls using care center tools and processes.
Manage a high-volume caseload efficiently across multiple clients and surgical categories.
Coordinate surgery scheduling and approvals from request through patient placement.
Obtain and maintain demographic, financial, and clinical data, as well as medical records.
Collaborate with providers, clinics, and internal departments to resolve issues and secure pre-authorizations.
Support members in overcoming barriers to accessing care and ensure HIPAA compliance.
Uphold Transcarent’s core values and commitment to excellence.

Requirements

2–4 years of customer relationship or contact center experience.
Strong communication, multitasking, and problem-solving skills.
Proficiency in Microsoft Office, data entry, and phone systems.
Healthcare experience and knowledge of medical terminology and claims processes preferred.
Availability to work Monday–Friday, 11:30 a.m.–8:00 p.m. MT.
Project management-style organizational skills and attention to detail.

Compensation & Benefits

Pay range: $20.00–$24.00/hour.
Total rewards include eligibility for a corporate bonus or sales incentive program, plus stock options.
Comprehensive benefits package featuring medical, dental, and vision coverage; 401(k) with match; generous PTO; 12 paid holidays; and multiple insurance protection plans.

Location
This is a remote U.S. position. Candidates must be authorized to work in the United States.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Care Coordinator position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!