Work From Home: Remote Community Engagement Specialist Role With Benefits and Flexible Schedule

by Rat Race Rebellion Dec. 22, 2025

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Eventeny, an event management software company, has posted a Remote Community Engagement Specialist opening to their careers page.

In this role, you would support event organizers by providing customer service, onboarding assistance, product guidance, and ongoing engagement to help ensure successful events. You’ll communicate across multiple channels, collaborate with internal teams, and help improve the overall customer experience.

Applicants should have strong communication skills, empathy when working with customers, the ability to problem-solve, and experience using tools such as Google Workspace. Familiarity with HubSpot, Zendesk, and Slack is also preferred.

The posted pay rate is $45,000–$55,000 per year.

The company is hiring from the United States.

Benefits include a flexible schedule, unlimited paid time off, comprehensive health insurance, vision and dental coverage, life insurance, quarterly bonuses, a yearly company retreat, event access opportunities, and company-provided equipment.

Following are details excerpted from the Remote Community Engagement Specialist job posting:

As a member of the Customer Success team, the Community Engagement Specialist plays a key role in supporting Eventeny’s ecosystem of customers and building strong relationships to ensure their events run smoothly. This role involves frequent customer interaction and collaboration with internal teams.

This is a full-time, salaried, fully remote position. The standard schedule is Monday through Friday during business hours (9 a.m.–5 p.m. EST), with occasional nights and weekends required to support live events.

Job Responsibilities

Maintain a positive, empathetic, and professional attitude with customers
Communicate with customers via email, phone, virtual meetings, and community forums
Develop deep expertise in the Eventeny platform
Provide creative solutions to customer challenges
Document customer interactions, feedback, and issues
Support onboarding, implementation, and first-event launches
Collaborate with Technical Support and Hardware Operations teams
Create educational resources such as help articles, webinars, and community discussions
Serve as a liaison between customers and internal teams
Occasionally travel to on-site events or conferences
Ensure high levels of customer satisfaction through conversational support

Requirements

Strong empathy and compassion when working with clients
Excellent written and verbal communication skills
Ability to identify challenges and develop solutions quickly
Proficiency with Google Workspace (Gmail, Sheets, Docs)
Familiarity with HubSpot, Zendesk, and Slack

Compensation & Benefits

Annual salary range: $45,000–$55,000
Fully remote role
Flexible schedule
Unlimited paid time off
Health, dental, and vision insurance
Group life insurance
Quarterly employee bonuses
Yearly company retreat
Company-provided laptop and office supplies

This role is ideal for candidates who enjoy customer engagement, problem-solving, and supporting live events in a remote-first environment.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Community Engagement Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!