Work From Home: $20.75/Hr. + $50/Mo. Remote Enrollment Coordinator Role Helping People With Opioid Disorders

by Chris Durst Sept. 30, 2025

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Bicycle Health, a company providing virtual medication assisted treatment for opioid use disorder, has posted a Remote Enrollment Coordinator job to their careers page.

In this role, you would guide and support incoming patients through the enrollment process and help initiate a connection with a provider to receive telemedicine-based treatment. These communications with potential patients are handled via email, SMS, phone and live chat, and you would be providing an overview of the Bicycle Health (BH) treatment model and enrollment process. Other related tasks include verifying insurance coverage, scheduling first appointments, and coordinating with the patient’s care team to help ensure a seamless transition into treatment.

Applicants should have at least one year of administrative experience interacting with patients in a fast-paced healthcare environment; experience working in a call center; experience in insurance verification; strong verbal and written communication skills; and proficiency in using modern technology systems such as Google Sheets, Drive, Calendar as well as using a Mac Laptop and Slack.

The posted pay rate is $20.75 per hour, and the company also offers a comprehensive benefits package.

BH also pays remote workers a $50 per month remote work stipend.

Following are excerpts from the Remote Enrollment Coordinator job posting:

The Enrollment Coordinator plays an instrumental role in displaying compassion and communicating effectively with individuals currently experiencing opioid dependence. Enrollment Coordinators guide and support incoming patients through the enrollment process and help initiate a connection with a Bicycle Health provider to receive telemedicine-based treatment.

Location: Remote

Schedule: Full time (40 hrs) –

Wednesday – Friday – 12pm-8:30pm EST, Saturday & Sunday 11am-7:30pm EST
Monday-Friday, 12pm-8:30pm EST
Monday-Wednesday 12pm-8:30p ET and Sat/Sun 11a-8:30p

Target Pay Range: $20.75 per hour – Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Benefits:

3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
Paid parental leave
100% Employer Paid Medical, Dental, and Vision Insurance
Employer Paid STD & LTD
401k
$50 monthly Remote Work Stipend

You can expect to:

Serve as a first point of contact for individuals interested in reducing opioid use through MAT.
Outreach and engage with potential patients via email, SMS, phone and live chat to schedule intake calls with those interested in MAT.
Provide a comprehensive overview of Bicycle Health’s treatment model and process for enrolling in our services.
Maintain clear and effective communication with callers, establish a positive rapport, and make accurate assessment of caller’s inquiry.
Conduct phone intakes to collect relevant health information, establish individuals’ goals for treatment and determine eligibility for telemedicine-based treatment services.
Verify insurance coverage and schedule first appointments based on provider availability.
Register patients and document relevant clinical information within our EHR.
Coordinate with the patient’s new care team to ensure a seamless transition into treatment.
Update Bicycle Health’s CRM to track patients’ progress throughout the enrollment pipeline and to facilitate outreach efforts.
Provide patients with information and referrals for community resources that may support their treatment.
Participate in program development efforts and provide input to optimize the enrollment process

Qualities we’re looking for:

1-2 years administrative experience interacting with patients in a fast-paced healthcare environment such as a clinic, hospital, or community health center.
Previous experience working in a call center.
Experience in insurance verification.
Experience using EHRs and CRMs is highly preferred.
Prior experience communicating with patients or customers via live chat or messaging platforms.
Previous experience working with individuals experiencing substance use dependency preferred.
Strong verbal and written communication skills.
Ability to quickly adapt to a demanding, evolving, and fast-paced environment.
Proficient in using modern technology systems such as Google Sheets, Drive, Calendar as well as using a Mac Laptop and Slack.

This is a full-time (40hrs per week) remote position.

HOW TO APPLY

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